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super easy! highly recommended!
Business response:
Thanks so much for your recommendation, Scott! We really appreciate your taking the time to share your experience with us. Enjoy your pool time! - iAquaLink Support
Really easy to use.
Business response:
Thanks, Michael! Creating quality products that simplify your pool experience is what we aim to do every day. We appreciate your kind words. Have a great swim season! - iAquaLink Support
Cable hasn't tangled! Easier to remove from the pool than my older version. WIFI connectivity is a plus.
Business response:
Thank you for sharing your valuable feedback, Gary! We're so happy that you're satisfied with your Polaris robotic cleaner. If we can assist with anything, please let us know at (800) 822-7933. Enjoy your clean pool! - iAquaLink Support
Just installed and seems to be working ok! I was concerned it it would pick up fine particles like sand, IT DOES! It has a fine mesh screening. I love it!
Business response:
Thank you so much for your kind words, Walter! We really appreciate your taking the time to share your experience with us. If we can help with anything, please give us a call at (800) 822-7933 and we'll be happy to assist. Enjoy your swim time! - iAquaLink Support
not nearly as good as the Hayward omniligic app, I hope they catch up.
Business response:
Hi Jim, we are always looking to improve the experience for our users and appreciate your feedback. If there is anything specific we can look into, please let us know at (800) 822-7933 or iaqualinkfeedback@fluidra.com. Enjoy your swim time! - iAquaLink Support
Overall, it gets the job done. The web piece of setting schedules is outdated, but the app works most of the time. It disconnects from the system once in a while.
Business response:
Thanks, Angela! We can help with connectivity. Ensure that the wifi signal by your pool is consistently at least 10 Mbps. If you use a mesh router, see https://tinyurl.com/fluidraapp for tips. For further help, contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com so we can work with you directly. Happy swimming! - iAquaLink Support
Best Residential Pool Automation.
Business response:
Thanks so much for your kind words, Mo! We really appreciate your taking the time to share your experience with us. Have a great swim season! - iAquaLink Support
The application is working, but it is too slow load to load with a bad delay! It needs work to fix that problem!
Business response:
Our apologies, Beto. Please ensure that the wifi signal by your pool is consistently at least 10 Mbps and uses a 2.4 GHz wifi network. If using a mesh router, see https://tinyurl.com/fluidraapp. For further assistance, contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com so we can work with you directly. Thanks! - iAquaLink Support
My Polaris AquaLink 9650iQ Sport has been running strong for 3 summer seasons now. App works well. 4 Stars because sometimes I catch that a scheduled cleaning is missed and there is some funky issue when you need to change the wifi connection. I only had to do it a couple times, but now I believe I have my wifi network setup as it should be so hopefully I don't have to experience that again. I definitely recommend Polaris products with the iAqualink app.
Business response:
Hi Bobby, Thanks so much for your feedback and recommendation! For best results, ensure that the wifi signal out by your pool is consistently at least 10 Mbps and uses a 2.4 GHz wifi network. If we can help with anything, let us know at (800) 822-7933 or iaqualinkfeedback@fluidra.com. Happy swimming! - iAquaLink Support
iAqualink app has a 2.6 star rating with 4,106 reviews.
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