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iAqualink app

2.6

    About this business

    2.64,573 reviews
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    k manna's profile image
    k manna 
    a year ago

    System control is good but the design of the antenna is poor. a Antenna h pool using doesn't h pool hold up in direct sun and crumbles and fails after 6 yrs. it is not a replaceable part and you have to replace the complete receiver assemby. come on its for pools use a darn WiFi antenna capable of living in sun light. 

    Business response:

    Hi k manna, Yes, plastic is susceptible to wear and tear with excessive exposure to sun and chemicals, and if at all possible, protecting it from the sun is helpful.Comments from users like you help guide our future product developments, and we appreciate hearing from you. Enjoy your pool time! - iAquaLink Support 

    Michael Norwood's profile image
    Michael Norwood 
    a year ago

    Awesome app for pool control! 

    Business response:

    Thank you for your review, Michael! We appreciate your positive feedback. Have a great swim season! - iAquaLink Support 

    Alan Wittstein's profile image
    Alan Wittstein 
    a year ago

    just an average app. times out every time it moves to the background, very annoying 

    Business response:

    Hi Alan, We're curious about this timing out; please give us a call at (800) 822-7933 so we can learn more and diagnose the issue. Thanks for letting us know. - iAquaLink Support 

    Susanna Laurenti's profile image
    Susanna Laurenti 
    a year ago

    works well 

    Business response:

    Thank you so much for your kind words, Susanna! We really appreciate your taking the time to share your experience with us. Enjoy your pool time! - iAquaLink Support 

    Rob Vampflern's profile image
    Rob Vampflern 
    a year ago

    The app is okay, but half of what we want to do requires connection to a web based location with a terrible interface. that assuming we can connect, which is frequently not the case. 

    Business response:

    Our apologies, Rob. Please ensure that the wifi signal out by your pool is consistently at least 10 Mbps and uses a 2.4 GHz wifi network. If using a mesh router, see https://tinyurl.com/fluidraapp. For further assistance, contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com so we can work with you directly. Thanks! - iAquaLink Support 

    Jacob Schlosser's profile image
    Jacob Schlosser 
    a year ago

    hard to navigate, some features I can't find 

    Business response:

    Our apologies, Jacob! We are always looking to improve; please share details of your experience with us at (800) 822-7933 or iaqualinkfeedback@fluidra.com so we can learn more. Thank you for your feedback. - iAquaLink Support 

    Kimberly Gustafson's profile image
    Kimberly Gustafson 
    a year ago

    App is mostly good, gave 3 stars because it doesn't go to landscape view on a tablet. 

    Business response:

    Thank you for your review, Kimberly. We appreciate your positive feedback and will take your suggestions into consideration for future product developments. Happy swimming! - iAquaLink Support 

    Jordan Gonzales's profile image
    Jordan Gonzales 
    a year ago

    App is very clunky - minus 1 star. Web interface is super old school. Scheduling is overly complicated -minus another star, but hey, I can control my pool from my phone. So it's just ok. 

    Business response:

    Hi Jordan, Please give our product specialists a call at (800) 822-7933; we may be able to send you a helpful firmware update. Thanks for your feedback, and enjoy your pool time! - iAquaLink Support 

    Lynne Peterson's profile image
    Lynne Peterson 
    a year ago

    frustrating. the Web lonk where you need to access to set up schedule has been blank for months now. it does not refresh and I have no other means of updating schedule. please help!! there is no updste available to fix. 

    Business response:

    Hi Lynne, Sounds like your equipment needs a restart. Try hitting the reset button on your unit. If that doesn't do it, turn off/on the circuit breaker to the unit or contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com. Our product specialists are always happy to assist. Thanks for letting us know. - iAquaLink Support 

    Frequently asked questions about iAqualink app

    How is iAqualink app rated?

    iAqualink app has a 2.6 star rating with 4,573 reviews. 

    When is iAqualink app open?

    iAqualink app is open now. It will close at 6:00 p.m.