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iAqualink app
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it is functional. it does not impress. perhaps I need to curb my expectations of what is possible as it does control all aspects of the connected pool equipment. time should be sync'd to NTP servers as the app suffers from serious time drift. as stated, it is functional, just not impressive.
Business response:
Our apologies, Carlos. Please give us a call at (800) 822-7933 so we can update the firmware on your equipment, which should improve the time issue. Thanks for letting us know. - iAquaLink Support
Very helpful and convenient. I don't have to wade through my backyard foliage to gain access to the pool panel.
Business response:
Thanks for sharing your story, Amtul! We really appreciate your taking the time to share your experience with us. If we can assist with anything, please let us know at (800) 822-7933 or iaqualinkfeedback@fluidra.com. Enjoy your pool time! - iAquaLink Support
Why are there not more color choices?? The colors are there! Red for example is included in USA and disco modes, break it out for us!
Business response:
The options in the app depend on the physical lights installed in your pool. For many lights, red does not illuminate a pool well due to its longer wavelength and is not designed as a solo color. Thanks to customer feedback like yours, Jandy offers Infinite Watercolor lights, capable of any color in the rainbow, including red. - iAquaLink Support
It works well, but occasionally has some connectivity issues. UPDATE I was impressed that Zodiac responded to my review with some suggestions. The problem certainly could be a Wifi issue on my end.
Business response:
Hi Tom, Thanks for your review! Please ensure that the wifi signal by your pool is consistently at least 10 Mbps and uses a 2.4 GHz wifi network. If using a mesh router, see https://tinyurl.com/fluidraapp. For further assistance, contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com so we can work with you directly. - iAquaLink Support
It works well, but occasionally has some connectivity issues.
Great app except it drops connection with the Aqua link module frequently and I need to back out of the app and restart it in order to reconnect.
Business response:
Hi Jason, We apologize. Please ensure that the wifi signal out by your pool is consistently at least 10 Mbps and uses a 2.4 GHz wifi network. If using a mesh router, see https://tinyurl.com/fluidraapp. For further assistance, contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com so we can work with you directly. Thanks! - iAquaLink Support
Functional but not great. Advanced web interface needs to be updated to be accessed in the app.
Business response:
Hi Tim, Thanks so much for your feedback. Please contact us for a firmware update to your system that may improve your experience. You can reach us at (800) 822-7933 or iaqualinkfeedback@fluidra.com. We look forward to assisting you. - iAquaLink Support
The app generally works pretty well, but the biggest pain is having to force close and reopen the app to get it to reconnect after backgrounding the app. ughhh
Business response:
Hi Jeff, We're sorry for your poor experience with the app. We have some tips; please try these in order until the app stabilizes: Log out & back in. Change your password. Clear the app storage/data. Uninstall & reinstall the app. If this doesn't help, please contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com. Thanks! - iAquaLink Support
Features for spa fill missing
Business response:
Our apologies, Edle. To set up your spa in the app to use all available features, please contact your pool professional or our customer support. You can reach us at (800) 822-7933 or iaqualinkfeedback@fluidra.com. Thanks for letting us know. - iAquaLink Support
Frequently asked questions about iAqualink app
How is iAqualink app rated?
iAqualink app has a 2.6 star rating with 4,104 reviews.
When is iAqualink app open?
iAqualink app is closed now. It will open at 9:00 a.m.