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iAqualink app

2.6

    About this business

    2.64,180 reviews
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    Tolga Uzunhasanoğlu's profile image
    Tolga Uzunhasanoğlu 
    2 years ago

    Thank you for the support. The problem seems to be resolved. I am able to reach the chlorinator again. 

    Business response:

    Sabrınız ve anlayışınız için teşekkür ederiz. Tüm sorunlar şimdi çözülmelidir. Lütfen uygulamanızı normal şekilde kullanmaya devam edin. Herhangi bir ek sorun yaşarsanız, lütfen uygulama menüsündeki "Destek" aracılığıyla bizimle iletişime geçin. - iAquaLink Desteği 

    Lorenzo Girotti's profile image
    Lorenzo Girotti 
    2 years ago

    It would be good to have an history chart of ph, Rx and temp values (like the blueconnect). A web version (for professionals desktop monitoring) is appreciate. The ph/orp setpoint range must be enlarged (at least 6.0 to 8.0 for pH and 300 to 900 for ORP. Add the possibility to share the device with customers and colleagues without having to do phisically the "pairing" procedure each time. 

    Business response:

    Thank you for your patience and understanding. All issues should now be resolved. Please continue to use your app normally. If you experience any additional issue, please contact us through "Support" on the app menu. - iAquaLink Support 

    Brem's profile image
    Brem 
    2 years ago

    Great customer support on a reported issue 

    Business response:

    Thank you so much for your kind words, Brem! Product quality and customer satisfaction are top priorities to us, and we truly appreciate your feedback. Enjoy your pool time! - iAquaLink Support 

    Robert Eriksson's profile image
    Robert Eriksson 
    2 years ago

    It works again, had contact woth Nordic support also. :) Can install it now but error message after it is connected with a green light even.. "Server Error, Firmware update failed' contacted Support but nu reply yet 

    Business response:

    Thank you for your patience and understanding. All issues should now be resolved. Please continue to use your app normally. If you experience any additional issue, please contact us through "Support" on the app menu. - iAquaLink Support 

    Raul Arellano's profile image
    Raul Arellano 
    2 years ago

    Latest update shows : firmware update failed, please contact customer support. I called zodiac saying this would be fixed. I see new reviews which are newer that the latest update and no one has this issue except me. -edited my review to say thanks for the quick fix- 

    Business response:

    Thank you for your patience and understanding. All issues should now be resolved. Please continue to use your app normally. If you experience any additional issue, please contact us through "Support" on the app menu. - iAquaLink Support 

    Vince Leone's profile image
    Vince Leone 
    2 years ago

    Love the flexibility, 'return' feature, and blue light visual at night- looks pimped out. Cord does not tangle, basket easy to clean, can't find a negative. I hose it down whenever done, don't leave it in the pool for days at a time - the last one, I owned for almost 10 years probably because of this routine and ever had an issue with it. Cordless would be nice, but an extra 30 sec to set up, thats it. Why compromise so many extra features for cordless. Would not go anywhere else. 

    Betsy Moore's profile image
    Betsy Moore 
    2 years ago

    awesome system! 

    Business response:

    Thanks so much for your kind words, Betsy! We really appreciate your taking the time to share your experience with us. Enjoy your pool time! - iAquaLink Support 

    M B's profile image
    M B 
    2 years ago

    Works great! Be sure you're not using your 5g wifi.... never any issues. Easy to use and schedule. 

    Business response:

    Thanks so much for your kind words, M B! You are correct; iAqualink uses the 2.4 GHz wifi network, not the 5 GHz network. Thank you for sharing your tip! Enjoy your pool time! - iAquaLink Support 

    Gary's profile image
    Gary 
    2 years ago

    Edit: install issue has been resolved. Thanks for the bugfix! --- New "update" will not install! Fails with "Can't install iAuquaLink". So I removed the app and attempted to reinstall. Same error! Now I'm stuck without anything. Pixel 6 Pro 

    Business response:

    Thank you so much for your patience! The App Store download and the server are fully functioning again. We appreciate your feedback and your understanding. Enjoy your pool time! - iAquaLink Support 

    Frequently asked questions about iAqualink app

    How is iAqualink app rated?

    iAqualink app has a 2.6 star rating with 4,180 reviews. 

    When is iAqualink app open?

    iAqualink app is closed now. It will open tomorrow at 9:00 a.m.