This profile has been claimed by the business owner or representative.
iAqualink app
About this business
I edited my previous review because the developers fixed the problem: the app is great, and works well. The controls are almost instant, and the schedules are almost perfection (a setting for "every other day" would be nice).
Business response:
We apologize; there is an App Store issue that coincided with a service outage. Our server is back up and running; downloading the app is currently not working. You can access your settings from any browser by logging into https://www.iaqualink.com. Thank you for your patience! - iAquaLink Support
Update: Customer service is top-notch. Like many other users, I had issues getting the new release updated on my Android phone. They work tirelessly to fix the issue and succeeded. Thank you!
Business response:
Thank you so much for your patience! The App Store download and the server are fully functioning again. We appreciate your feedback and your understanding. Enjoy your pool time! - iAquaLink Support
I was really enjoying the app and then last night, it wouldn't install the recent update. When I deleted and tried to install the app, it won't install it after download. Please fix!
Business response:
Thank you so much for your patience! The App Store download and the server are fully functioning again. We appreciate your feedback and your understanding. Enjoy your pool time! - iAquaLink Support
Working again, yay! Great way to schedule the cleaning.
Business response:
Thank you so much for your patience! The App Store download and the server are fully functioning again. We appreciate your feedback and your understanding. Enjoy your pool time! - iAquaLink Support
It's a decent enough app, but you never seem to know when and if it will work. I'm constantly stuck, almost waiting to connect to a server or something.
Business response:
Thank you so much for your patience! The App Store download and the server are fully functioning again. We appreciate your feedback and your understanding. Enjoy your pool time! - iAquaLink Support
Would be fine to provide more moore information on app with chlorinator... like is chloring, salt missing and so... more like in the menu... Check Aseko pool app for inspirarion... There you can find many (all) important informations... and settings.
Business response:
Hi Maros, Thank you so much for your feedback! Comments from users like you help guide our future product developments, and we appreciate hearing from you. Happy swimming! - iAquaLink Support
App works really well. Only issue is that you have to be close to cleaner stand to connect every time if you want to control via app.
Business response:
Hi Bamamojo, Thanks so much for your positive feedback! Are you using your mobile device as a wifi hotspot? We'd like to learn more about your situation; please give us a call at (800) 822-7933 so our support team can help you operate your cleaner more remotely. Enjoy your clean pool! - iAquaLink Support
good application
Business response:
Thanks so much for sharing your story, Elvis! Wishing you the perfect swim. - iAquaLink Support
Way better than the pentair screen logic!! I own a Pool company and I have put at least a thousand of these in and I never have a problem connecting it and it's an easy format to teach my customers how to use it.
Business response:
Hi Heath, Thank you so much for your kind words! We always appreciate hearing from pool professionals like yourself. We very much appreciate your taking the time to share your experience. Enjoy the pool season! - iAquaLink Support
Frequently asked questions about iAqualink app
How is iAqualink app rated?
iAqualink app has a 2.6 star rating with 4,106 reviews.
When is iAqualink app open?
iAqualink app is open now. It will close at 6:00 p.m.