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iAqualink app
About this business
iAquaLink allows you to control your pool anytime, anywhere. Using our free app for your smart phone or web-connected device, you can control all the elements of your pool or pool/spa system, even when you're on the go.
slow to react to commands
Business response:
Hi CF, Thanks for your feedback. We'd like to know more details about the issue you mentioned. Please contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com so we can look more deeply into the issue and help your system work satisfactorily for you. - iAquaLink Support
A sorely needed feature is the ability to set the pool heater schedule by calendar date, and not simply by day of the week. For vacation properties or Airbnb hosts, a calendar date feature is an absolute must. If that feature was implemented I would definitely give it 5 stars, but without it the scheduling experience in the app is very manual and time consuming (no ability to clone / save schedules etc).
It would be nice if you could use a photo of your own pool. Also would be great if the Aux2 could be personalised with its own name input.
RESOLVED: Their support recognized the issue, did a remote reset of my programming and all is fixed now. Original message was: Do Not Install Update January 2023! I have lost complete control of my pool automation. When I use the app, some of the functions do not work, the other functions work in reverse. That is, turn the light off and it will go on. Turn the light on and it will go. I lost control of automated speeds of the pool pump. Before this update, the app worked well.
Business response:
Hi Frank, Thanks for the update! We're glad to hear that everything is up and running again. Please let us know if we can assist further; we're always happy to help. Enjoy your pool time! - iAquaLink Support
Excellent product!
Business response:
Thank you so much for the great review, Greg! We always appreciate hearing from satisfied customers like yourself. Enjoy your swim time! - iAquaLink Support
Great upgrade to software. more visual information
Business response:
Thanks so much for taking the time to share your feedback, Ralph! If there's anything we can assist with, please let us know at (800) 822-7933 or iaqualinkfeedback@fluidra.com. Enjoy your pool time! - iAquaLink Support
Web interface is pretty cumbersome.
I love it, I wish it worked with Google assistant but the app is fantastic
Business response:
Hi Alex, Thank you so much for your love and for your valuable feedback! Comments from users like you help guide our future product developments, and we appreciate hearing from you. Enjoy your pool time! - iAquaLink Support
Glad to see this app being updated, here are a few ideas to improve it: - If only one system is detected, bypass the need to manually select it every time the app launches. - Allow variable speed pump control from the app itself - Add widgets for the main functions - Add dark mode - Remember which temperature was last adjusted and default to it, instead of always going to the pool temp first - Eliminate the web interface, add its features to the app
Business response:
Hi Mike, Thanks for your feedback! Along with the changes you've noticed, this app update has the ability to control the VS pump, as well as other features. In order to take advantage of those features, we need to update the firmware on your system. If you’d like to get that update, please email customerfeedback@fluidra.com. - iAquaLink Support
Frequently asked questions about iAqualink app
How is iAqualink app rated?
iAqualink app has a 4.3 star rating with 1,681 reviews.
When is iAqualink app open?
iAqualink app is closed now. It will open on Monday at 9:00 a.m.