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iAqualink app
About this business
iAquaLink allows you to control your pool anytime, anywhere. Using our free app for your smart phone or web-connected device, you can control all the elements of your pool or pool/spa system, even when you're on the go.
I love my cleaner and the app. It works seamlessly. I do have a couple of recommendations though for enhancements. 1.) If the cleaner is in the pool but not doing a command be able to check the pool water temp. 2.) Show the history of when the cleaner last completed a job and it mode it was in (good for confirmation and in case more than one person has control of the app). 3.) Show if the cleaner is in or out of the water. Job history is the one I would really like, robot vacs show this.
Business response:
Hello Karen, Thanks so much for your glowing review and for your suggestions! Our development team is always looking to improve the app and we appreciate your feedback. Have a great swim season! - iAquaLink Support
Works half the time at best
Great program
As an installation and repair Tech, in my opinion this system is Bulletproof! I've been installing these since the day they came out and have been in the business for close to 40 years. I have found that 90% of the time the root cause of most problems is user error. Before leaving a poor review because you're having connectivity issues, call Flurida support and they will get your issue resolved!! They've helped me many times in the field over the decades.
Business response:
Thank you for your glowing review, Kurt! We agree that we can resolve most issues with a phone call to (800) 822-7933. We appreciate your spreading the word, and we look forward to working with you more. Have a great pool season! - iAquaLink Support
Installed the android app and set up per manual while connected to an Alpha IQ+. Homescreen menu corresponds only to the reduced feature set for the Alpha IQ. For example no temp display, no remote nav & allows control of only two cleaning modes instead of 4. All 4 were available from the cleaner's control box. Cleaner is definitely alpha IQ+.
Business response:
Hi Paul, We believe we've found a resolution to your issue. Please email us a screenshot of the System Information of the robot as well as the email address you use on your account to customerfeedback@fluidra.com. We look forward to assisting you. - iAquaLink Support
First impressions thos lools to be an aweaome cleaener. Time will tell. season start up and Algea creating errors. Thosnis to be expected. Again time will tell.
Business response:
Hi Charlie, Thanks for the great first impression! If we can assist with anything, please let us know at (800) 822-7933 or iaqualinkfeedback@fluidra.com; we're always happy to help. Enjoy your pool time! - iAquaLink Support
Connectivity has been consistently there for me. Clunky app and most of the functionaly is via the web buttton but once you sort it out it works well. Would prefer salt status in app instead of web, access it often. Edit, reducing my rating since the vendor response seems to bot generated, opposite of what I said.
Business response:
Hi Michael, No bots here! We really do value your feedback and appreciate the time you take to update your reviews. If you have any specific suggestions or questions, please reach out to us at (800) 822-7933 or iaqualinkfeedback@fluidra.com. Happy swimming! - iAquaLink Support
App is very bare bones. Most features are regulated to the web interface. Hopefully things get better. But for now it's fine
Business response:
Hi Rick, Thanks for the update; we're glad your issue is resolved. Please let us know if we can assist further or any feedback you have at iaqualinkfeedback@fluidra.com. We value comments from users like yourself. Enjoy your swim time! - iAquaLink Support
great to have an app that works as designed. easy to use and works reliably
Business response:
Hi Greg, Thank you for taking the time to write a review! We're so pleased that you're finding the app easy to use and reliable. If there is anything we can do for you, just let us know at (800) 822-7933 or iaqualinkfeedback@fluidra.com. Have a great swim season! - iAquaLink Support
Frequently asked questions about iAqualink app
How is iAqualink app rated?
iAqualink app has a 4.3 star rating with 1,529 reviews.
When is iAqualink app open?
iAqualink app is closed now. It will open on Monday at 9:00 a.m.