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iAqualink app
About this business
iAquaLink allows you to control your pool anytime, anywhere. Using our free app for your smart phone or web-connected device, you can control all the elements of your pool or pool/spa system, even when you're on the go.
App is very glitchy and reports pool pump as being offline
App works fairly well. Crashes occasionally prior to pool robot being added. However, app has issues once pool robot is added. Finally determined the app wants Bluetooth turned on if you want to control the robot, even after you add it to wifi. Needs to be fixed or just use Bluetooth and ditch wifi connectivity.
App works as expected. No ads and all the controls I want for a cleaning robot.
Business response:
Hi Drew, Thank you for taking the time to share your review! Creating quality products that simplify your pool experience is what we aim to do every day. Happy swimming! - iAquaLink Support
best ever
Business response:
Hi Phillip, We are pleased that you enjoyed the app. If there is anything we can do for you, just let us know at (800) 822-7933. Thanks for your kind review, and enjoy your pool time! - iAquaLink Support
Convenient, yes, though not full featured - functionality lacking from the app compared to 'web mode': * no salinity status (current salt levels) * no access to view or modify schedule * web mode is 1/4 of my phone screen and not scalable (accessing iaquallink via web browser does not have this issue) Also: * no local/direct access mode, must have internet access * no alexa skills enabled from Amazon.ca -- cannot use Alexa in Canada!! * if temp is set but low speed is on, heater wont start
Business response:
Hi Will, We appreciate your valuable feedback and will take your suggestions into consideration for future product developments. Please contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com if we can help in any way. - iAquaLink Support
Pretty good for what it is. Would be great if it raised a notification when the cleaning cycle was done.
Business response:
Hi Erb, Thank you for taking out the time to send us your suggestions! We appreciate hearing from customers such as yourself. We've forwarded your feedback to our developers. Have a great rest of your swim season! - iAquaLink Support
When the loading spinner spins forever on the "My Systems" screen, you can try "Sign Out" (from the upper-left hamburger menu) and then sign in again. Worked for me. Clearing the app's cache did not work for me.
Business response:
Hi Joe, thanks for sharing your tip! If you continue to have an issue, try changing your password and that should resolve it. Please reach out to us if you have questions: (800) 822-7933 or iaqualinkfeedback@fluidra.com. Enjoy your pool time! - iAquaLink Support
I connected an EVO 614iQ to the app. Supposed to have remote control and lift function on the app screen but it is not there? Please fix.
Business response:
Hi Bob, Thank you for rating the app! We'd like to help ensure you're getting the full functionality of it; please give us a call at (800) 822-7933 or email us at iaqualinkfeedback@fluidra.com. Enjoy your pool time! - iAquaLink Support
App stability has gotten terrible. Each time I open it crashes the first time or gets 'stuck' trying load. Have to either re-open or go to App info, force stop, and clear cache, then re-open. Less than ideal. Please issue a sw update. [Sept. '21 update] +3 stars. App issues resolved at some point, has been pretty solid since my review above. Much improved. Thanks !
Business response:
Hi! Thanks for the update; we're so happy to hear that all is well now! Please reach out to us with any questions at (800) 822-7933 or iaqualinkfeedback@fluidra.com, and enjoy your pool time! - iAquaLink Support
Frequently asked questions about iAqualink app
How is iAqualink app rated?
iAqualink app has a 4.3 star rating with 1,590 reviews.
When is iAqualink app open?
iAqualink app is open now. It will close at 6:00 p.m.