This profile has been claimed by the business owner or representative.
iAqualink app
About this business
iAquaLink allows you to control your pool anytime, anywhere. Using our free app for your smart phone or web-connected device, you can control all the elements of your pool or pool/spa system, even when you're on the go.
Technical support will review your profile and fix errors before offering to help. I.e squeeky wheels get attention.
Business response:
Hi Joe, we apologize for any issue you might be having! We have connectivity tips online here: https://www.iaqualink.com/en/support. If you continue to have trouble, please call with details of what you are experiencing to our customer support at (800) 822-7933? We'll get you up and running. - iAquaLink Support
Outstanding app in all respects, does everything but cook breakfast This gets a 5-star rating!
Business response:
Hi ZeeWatchful Eye, Thanks for your feedback! The app can only connect to one wifi network, but you can change which network by re-doing the initial setup, via My Systems -> + (top right) -> Add Systems. This will override the previous network and connect to the new, and you can do this as often as needed. Hope this helps! - iAquaLink Support
Used to be a great app. Now is hit or miss. It's almost like they don't care anymore.... Maybe they're realizes other options....
Business response:
Hi Peter, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support at customerfeedback@fluidra.com? We'll get you up and running. - iAquaLink Support
I believe the last update had a negative effect on app ,was working great loved it now wont connect to app, using a samsung android
Business response:
Hi Hans, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support at customerfeedback@fluidra.com? We'll get you up and running. - iAquaLink Support
Sometimes won't link up without wi-fi, but generally very good
Business response:
Hi Tom, We're glad you like the app, but we'd like you to like it all the time! Please contact us at customerfeedback@fluidra.com and we'll help with the connectivity issues. Thanks! - iAquaLink Support
Was having problem before, but tech support followed up and it's working perfectly now!
Business response:
Hi Ken, Thanks for the update! We're happy to help. Enjoy your pool time! - iAquaLink Support
Love the new app update. Using the iQPump01 module has become a breeze. All of the pump speed modifications have been migrated to the LAN/WAN mode.
Business response:
Hi Casey, Thanks so much for your feedback! With every new app version, we are introducing new features and improving existing ones. We're glad to hear that you're happy with the update! - iAquaLink Support
UPDATE: A quick call to Zodiac for a reset solved the current connectivity issue. They're Always Helpful! 5☆ now This app has worked well (for the most part) for the last 18 months BUT, the most recent update has made it Totally Useless! I was having connectivity problems after the previous update and so I installed the current one. I am using a Galaxy S9 and cannot do anything unless I go through the WebView. Normally the app would get 4 stars or better as I know this is a temporary issue.
Business response:
Hi Robert, We're always working hard to improve the app. Thanks for your update! We're so glad we could help. Enjoy your pool time! - iAquaLink Support
Would like a timeout option for heaters.
Business response:
Hi Jason, We have a solution for you! Configure a OneTouch Scene to include the heater, set a Device Runtime for that OneTouch Scene, and use the OneTouch Scene to operate the heater; then it will turn itself off. Hope this helps! - iAquaLink Support
Frequently asked questions about iAqualink app
How is iAqualink app rated?
iAqualink app has a 4.3 star rating with 1,529 reviews.
When is iAqualink app open?
iAqualink app is closed now. It will open tomorrow at 9:00 a.m.