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iAqualink app
About this business
iAquaLink allows you to control your pool anytime, anywhere. Using our free app for your smart phone or web-connected device, you can control all the elements of your pool or pool/spa system, even when you're on the go.
App works as expected. No ads and all the controls I want for a cleaning robot.
Business response:
Hi Drew, Thank you for taking the time to share your review! Creating quality products that simplify your pool experience is what we aim to do every day. Happy swimming! - iAquaLink Support
best ever
Business response:
Hi Phillip, We are pleased that you enjoyed the app. If there is anything we can do for you, just let us know at (800) 822-7933. Thanks for your kind review, and enjoy your pool time! - iAquaLink Support
Convenient, yes, though not full featured - functionality lacking from the app compared to 'web mode': * no salinity status (current salt levels) * no access to view or modify schedule * web mode is 1/4 of my phone screen and not scalable (accessing iaquallink via web browser does not have this issue) Also: * no local/direct access mode, must have internet access * no alexa skills enabled from Amazon.ca -- cannot use Alexa in Canada!! * if temp is set but low speed is on, heater wont start
Business response:
Hi Will, We appreciate your valuable feedback and will take your suggestions into consideration for future product developments. Please contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com if we can help in any way. - iAquaLink Support
Pretty good for what it is. Would be great if it raised a notification when the cleaning cycle was done.
Business response:
Hi Erb, Thank you for taking out the time to send us your suggestions! We appreciate hearing from customers such as yourself. We've forwarded your feedback to our developers. Have a great rest of your swim season! - iAquaLink Support
When the loading spinner spins forever on the "My Systems" screen, you can try "Sign Out" (from the upper-left hamburger menu) and then sign in again. Worked for me. Clearing the app's cache did not work for me.
Business response:
Hi Joe, thanks for sharing your tip! If you continue to have an issue, try changing your password and that should resolve it. Please reach out to us if you have questions: (800) 822-7933 or iaqualinkfeedback@fluidra.com. Enjoy your pool time! - iAquaLink Support
I connected an EVO 614iQ to the app. Supposed to have remote control and lift function on the app screen but it is not there? Please fix.
Business response:
Hi Bob, Thank you for rating the app! We'd like to help ensure you're getting the full functionality of it; please give us a call at (800) 822-7933 or email us at iaqualinkfeedback@fluidra.com. Enjoy your pool time! - iAquaLink Support
App stability has gotten terrible. Each time I open it crashes the first time or gets 'stuck' trying load. Have to either re-open or go to App info, force stop, and clear cache, then re-open. Less than ideal. Please issue a sw update. [Sept. '21 update] +3 stars. App issues resolved at some point, has been pretty solid since my review above. Much improved. Thanks !
Business response:
Hi! Thanks for the update; we're so happy to hear that all is well now! Please reach out to us with any questions at (800) 822-7933 or iaqualinkfeedback@fluidra.com, and enjoy your pool time! - iAquaLink Support
Ability to view and set temp/lights nice, but should be a given. * unable to rename/label "Aux" switches to something more useful * switches on app temd to get out of sync with reality (aux/light toggle shows off when lights are on) after cycling lights * Compared to 'web mode', functionality seems lacking. ** no salinity measurements (current salt levels) ** no AquaPure control (chlorine production) ** no access to view or modify schedule ** web mode is 1/4 of my screen and not scalable ** etc
Business response:
Hi Will, We apologize for the issues you're having with the app. We can help! Please contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com and we'll help get your app set up to meet your needs. - iAquaLink Support
love love this app
Business response:
Thanks for your love, Shwan Kassim! If we can help in any way, just give us a call at (800) 822-7933 or iaqualinkfeedback@fluidra.com. Enjoy your pool time! - iAquaLink Support
Frequently asked questions about iAqualink app
How is iAqualink app rated?
iAqualink app has a 4.3 star rating with 1,529 reviews.
When is iAqualink app open?
iAqualink app is closed now. It will open on Monday at 9:00 a.m.