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iAqualink app
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awesome cleaner
Business response:
Hi James, Thanks for your kind feedback! We're happy to hear that your cleaner and app are working well for you. Enjoy your clean pool! - iAquaLink Support
Works great with my Polaris robot
Business response:
Thanks for your sharing your experience with others online, Jimi! Enjoy your pool time! - iAquaLink Support
Waiting for connection is annoying. I wish there's an auto save feature. I was in the middle of programming when the signal was lost. Now I can't get back in. How can I fix this without contacting Zodiac everytime ?
Business response:
Hi T L, Our apologies! We can help with the connectivity issues; please contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com so we can assist with keeping your system online. If you were unable to save the schedule before it disconnected, you can reboot your system by turning off/on the breaker to your unit. - iAquaLink Support
awesome
lots of lockups so I usually have to open the app 2-3 times. lot of room for improvement, like alarms when something goes wrong with the pump or the salt water generator. My SWG stopped generating when the flow sensor failed and I didn't know until I got a low chlorine test. Also wish all the Jandy TCX data including salinity etc would be visible on the app.
Business response:
Hi Clint, Sorry about the lockups. We want to help! Please email customerfeedback@fluidra.com with your device model and OS version, as well as the contact information on your account. Thanks for letting us know. - iAquaLink Support
set colors no updated colors, can we get red, maybe a deeper purple?
Business response:
Hi William, Thanks for your feedback! Some colors do not adequately illuminate many pools, due to their longer wavelength. Thus this limitation is by design and exists throughout the software, within the lights, the automation system, and the app. Please watch for an upcoming launch of lights capable of any color in the rainbow. - iAquaLink Support
delays.....
intuitive and has been working consistently
Business response:
Thank you! It is delightful to hear such positive words and it’s always a pleasure to serve our users. If there is anything we can help with, please let us know at (800) 822-7933 or iaqualinkfeedback@fluidra.com. Enjoy your pool time! - iAquaLink Support
Really like the hardware it's the software that needs more work. Should be able to input pool dimensions to allow for a path for the vacuum to follow. I would like to see the ability to select from "circular" or "rectangle" but also width, length, depth at deepest and shallow. If the vacuum could follow a more distinct path and be more consistent with getting every possible foot of the pool cleaned it would be a much better experience. Based on the *Pro Tip* cord is correct and not the issue
Business response:
Hi Bruce, Thanks for your feedback! Depending on which cleaner you have, there are various methods to make sure your cleaner reaches all of your pool. Pro tip: ensure the cleaner cable is entering the pool at the center of the length of the pool and that only the required amount of cable is allowed into the pool. Happy swimming! - iAquaLink Support
Frequently asked questions about iAqualink app
How is iAqualink app rated?
iAqualink app has a 2.6 star rating with 4,429 reviews.
When is iAqualink app open?
iAqualink app is open now. It will close at 6:00 p.m.