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iAqualink app
About this business
iAquaLink allows you to control your pool anytime, anywhere. Using our free app for your smart phone or web-connected device, you can control all the elements of your pool or pool/spa system, even when you're on the go.
*Update* - 8/20/20 Recent update has fixed majority of the crashing problem - Much better now. Still slow to open and still no Google Assistant support, but it's at least usable now. [Original review] Crashes at least half the time I open the app. Once it opens it's ok, but very frustrating. Should also have Google Assistant support, but that's non-existent.
Business response:
Hi Ryan, Thank you for the update! We're glad the majority of the problem is corrected. If we can assist further, please let us know. Enjoy your swim time! - iAquaLink Support
As "Chris" and others noted, getting this app connected to your wireless router and device (iQPump01) for the first time is sheer agony. Start by going to your router settings and making the 2.4Ghz band its own network, with its own SSID and unique password. If you finally see the WAN (Green) and LAN (Yellow) lights come on, just wait. A new router helped this app's performance and connectivity to my pool area. It works, provides convenience but the app crashes regularly.
Business response:
Hi Gear Scout, We're glad to hear that your new router improved connectivity! We'd like to help with the crashes, though. Can you please forward your review, along with your contact information, to customerfeedback@fluidra.com so we can help get your app up and running? Thanks for your patience! - iAquaLink Support
Great. Don't have to be home to get the hot tub started.
Business response:
Hi Walter, Thanks for your review! We're pleased that you're happy with the app. Enjoy your hot tub time! - iAquaLink Support
Great app, but keeps updating and difficult to set or reset program
Business response:
Hi Nelson, Thanks for your feedback! If you'd like assistance with setting the program, please forward your review to us, along with your contact information, to customerfeedback@fluidra.com. Enjoy your pool time! - iAquaLink Support
Easy-to-use the only downside is if you lose power you have to setup the wifi again.
Business response:
Hi Edwin, Thanks for your review! The wifi setup issue doesn't sound right, however. Please contact us at customerfeedback@fluidra.com so we can help. Thanks for your patience. - iAquaLink Support
Works great when it works. I have only had my new system for 2 months now. I have had most of my problems these past 3 weeks and currently. The system keeps crashing or going offline. I have Uninstalled the app and reinstalled it twice hoping it would fix the problem, unfortunately not. When the app is online, I can control my system from anywhere, which is a perk. Lately not the case.
Business response:
Hi Frev, We sincerely apologize for the trouble you've had with the app. We'd be happy to take a look into this for you; please forward your review, along with your contact information, to us at customerfeedback@fluidra.com. Thanks for your patience! - iAquaLink Support
The latest version of the app has been working great for me. Beforehand, I would have to close the app and re-open fairly often. Also having easy access to the web controls through the app is great as well.
Business response:
Hi Feargus, We're always working hard to improve the app. Thanks for your download and feedback. Enjoy your pool time! - iAquaLink Support
I'm really enjoying the app after some bugs were fixed. Really nice to be able to control my chlorinator from my phone. Thank you so much for assisting and getting it working again.
Business response:
Hi Martiens, We appreciate your patience as we addressed those bugs! So happy to hear that all is well with your system now. Enjoy! - iAquaLink Support
Works great when working. Subject to connection errors. Sometimes app does not agree with actual pool function. App says vanishing edge on when not on.
Business response:
Hi Rocky, Thanks for your feedback! We'd like to help with the issues you're experiencing. Could you please forward your review to us, along with your contact info, to customerfeedback@fluidra.com? Thanks! - iAquaLink Support
Frequently asked questions about iAqualink app
How is iAqualink app rated?
iAqualink app has a 4.3 star rating with 1,529 reviews.
When is iAqualink app open?
iAqualink app is closed now. It will open tomorrow at 9:00 a.m.