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iAqualink app
About this business
iAquaLink allows you to control your pool anytime, anywhere. Using our free app for your smart phone or web-connected device, you can control all the elements of your pool or pool/spa system, even when you're on the go.
So far so good! Works as described. I did have connection issues at first, but once I adjusted my wifi broadcast range, stayed connected with no issue.
Business response:
Thank you for your review, Richard! If you have any suggestions on how we could improve and enhance your user experience, please don't hesitate to share them with us. Enjoy your pool time! - iAquaLink Support
Works great. You can crank up the hot tub while your out and it's ready to go when you get home.
Business response:
Hi Ray, Thanks for your review! We're happy to hear you're satisfied with the app. Enjoy your hot tub! - iAquaLink Support
The freeze protect feature is hands down the best part of this app. Developers have greatly improved the experience over the past year. What was once a three or four star product for me is now a hands down five star.
Business response:
Hi Scott H., Thanks for your download and feedback! We're always working hard to improve the app and appreciate hearing how we're doing. Enjoy your pool time! - iAquaLink Support
Love this app.. so intuitive and convenient.. good job. 12/25/20. Now the app won't open ,its always updating status..how could I fix this?
Business response:
Hi Raymond, Our apologies for the issue you're having. Please call our support team at (800) 822-7933 and we'll get you back up and running! You can try sideloading the app: https://tinyurl.com/iAqualink-v5-4. You'll need to allow the installation when prompted. - iAqualink Support
Convenient
Business response:
Hi Debra, Thanks so much for your review!. If there is anything we can do for you, just let us know at customerfeedback@fluidra.com or (800) 822-7933. Enjoy your pool time! - iAquaLink Support
After contacting support they got my app working again. However, I think that there's still issues regarding how the application stores or retrieves data from cache based on the fix that the support team had to do.
Business response:
Hi Jayson, we're glad we could help! Thank you for your feedback, and enjoy your pool time. - iAquaLink Support
For the most part, App works as expected, but usability could be improved. Computer cycling through all light options when new color selection is made is annoying. I have a $50 string of LED patio lights that allow instant selection of any color.
Business response:
Hi Warren, Our apologies about the AWS outage. If you are still experiencing issues, please contact us at customerfeedback@fluidra.com or (800) 822-7933 and we'll be happy to help! - iAquaLink Support
App crashed. And now we can't even sign up or sign in to our account. Imagine spending a good amount of money on an iot device and not being able to use it because said company doesn't know how to manage their users account. Incredible Edit. I am still not pleased that it is down. But the cause seems to be from aws so I upped to 3 stars. Since the device itself is incredibly efficient
Business response:
Hi Hector, We apologize for the temporary inconvenience and truly appreciate your understanding. We hope to have your system back up and running soon! - iAquaLink Support
Dated UX
Business response:
Hi Brandon, Thank you for rating us. Kindly let us know what updates or changes you would like to see in our app, in order to give us a 5-Star rating. You can write to us at customerfeedback@fluidra.com. Thanks! - iAquaLink Support
Frequently asked questions about iAqualink app
How is iAqualink app rated?
iAqualink app has a 4.3 star rating with 1,590 reviews.
When is iAqualink app open?
iAqualink app is closed now. It will open tomorrow at 9:00 a.m.