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iAqualink app

2.6

    About this business

    2.64,294 reviews
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    Kory McDonald's profile image
    Kory McDonald 
    5 years ago

    No push notifications for errors? The main reason I bought a smart pool robot is because there are trees around our pool which result in a lot of debris that clogs the robot very often. I wanted to be alerted immediately when this happens rather than having to check on the robot. 

    Business response:

    Hi Kory, Thank you so much for your feedback. We always take comments like yours into consideration for ongoing product development. All the best - iAquaLink Support 

    Brent Haroldsen's profile image
    Brent Haroldsen 
    5 years ago

    I enjoying being g able to control my pool features from my phone wherever I am. 

    Business response:

    Hi Brent, Thanks for sharing your story about the iAqualink app. We hope you continue to enjoy a convenient and worry-free pool experience. - iAquaLink Support 

    Raul Pedraza's profile image
    Raul Pedraza 
    5 years ago

    App worked well until latest update. Now it keeps crashing when I try and use it. 

    Business response:

    Hi Raul, Our apologies! Try clearing the cache: long-press the iAqualink icon, then go to App Info. Tap Storage, then tap Clear Cache. We'd like to speak with you to learn more. Please email us at customerfeedback@fluidra.com with your phone number and "Google" and a product specialist will be in touch. Thanks for your patience! - iAquaLink Support 

    Jaime Nahman's profile image
    Jaime Nahman 
    5 years ago

    App keeps crashing, tried reinstalling with same results 

    Business response:

    Hi Jaime, We're sorry! Try clearing the cache: long-press the iAqualink icon, then go to App Info. Tap Storage, then tap Clear Cache. We'd like to speak with you to learn more. Please email us at customerfeedback@fluidra.com with your phone number and "Google" and a product specialist will be in touch. Thanks for your patience! - iAquaLink Support 

    Michael D's profile image
    Michael D 
    5 years ago

    I have a note 4.it crashes everytime and then reopens itself. Please fix it zodiac 

    G Weeza's profile image
    G Weeza 
    5 years ago

    This has been a wonderful unit and I highly recommend ... I had one update that I to re-login and I wasn't happy because of a complicated login, but better safe than sorry 

    Business response:

    Hi G Weeza, We are pleased that you enjoy the app. We did release an update this week that corrected some issues, and our apologies that it wasn't as smooth as you expected. We hope that the new version is satisfactory! Enjoy your pool time. - iAquaLink Support 

    valleru vishnu's profile image
    valleru vishnu 
    6 years ago

    Super 

    Business response:

    Thanks for taking out time to rate us. It really helps us to keep going and delivering the best! - iAquaLink Support 

    craig hawkins's profile image
    craig hawkins 
    6 years ago

    Worked for a year on my ATT Arris wifi (but with lots of droppage). Got a new mesh router to fix the problem, but it wouldnt initially connect to the Eero mesh router. Customer service reached out based on this review and suggested using the guest feature on Eero. Now it works again and doesn't drop signal! Wish you had so the same features on the App as online or without going to the web. Kudos to the customer service team for helping me. 

    Business response:

    Hi Craig, We're so glad we could get things up and running for you! We appreciate your positive feedback and will take your suggestions into consideration for future product developments. Enjoy your pool! - iAquaLink Support 

    Vic N's profile image
    Vic N 
    6 years ago

    I enjoy the layout of the new update. However, adjusting the temperature is difficult and not precise. Trying to slide the temperature bar to get it to an exact temperature is almost impossible. The addition of a + or - button to adjust the temperature in 1 degree increments would be helpful and keep me from having to go to the web based control panel for an adjustment. Also, are there plans for Alexa integration? UPDATE: Thank you for adding the requested + and - button. 

    Business response:

    Hi Vic, Thanks for the suggestion! Also, we’re excited to inform you that we now have enhanced capabilities that allow Alexa to control color lights, dimmers, auxiliary relays and the Polaris 9650iQ Sport robotic cleaner. You will need to discover additional devices in the Alexa App. Wishing you the perfect swim. - iAquaLink Support 

    Frequently asked questions about iAqualink app

    How is iAqualink app rated?

    iAqualink app has a 2.6 star rating with 4,294 reviews. 

    When is iAqualink app open?

    iAqualink app is closed now. It will open at 9:00 a.m.