iAqualink app

2.6

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2.64,358 reviews

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George Turner

5 years ago

This app is excellent.

Business response:

Hi George, Thanks for your review! We are pleased that you're enjoying the app. Enjoy your pool time! - iAquaLink Support

Brian Harrington

5 years ago

OK after trial-and-error the system is manageable

Business response:

Hi Brian, we're so happy to hear that your app is up and running! Please let us know if we can help with anything. - iAquaLink Support

Edward Goldenberg

5 years ago

The app only supports Alex integration, but it would be nice if it supported Google Assistant integration as well. Also, if a skill could be added for each switch to turn it on or off at a certain time. Also, the app is laggy and could use some improvements. It would be nice if there was an option for a cut-off time when the spa and spa heater are turned off automatically in case the user accidentally leaves it on throughout the night.

Business response:

Hi Edward, Thanks for your feedback! You'll be happy to know there is a cut-off time option. See the "All Off Time" Section 9.14 on page 28 in the manual: https://www.jandy.com/-/media/zodiac/global/downloads/h/h0433600.pdf. Enjoy! - iAquaLink Support

Sean Rauch

5 years ago

I had issues initially however I called and the rep took his time, over an hour and it now works pretty good.

Business response:

Hi Sean, Thank you for the update! We're so glad we were able to resolve your issue and get you back up and running. Enjoy your pool! - iAquaLink Support

Eric Wood

5 years ago

Love the ability to view and control equipment remotely. Since last update, the app has trouble reconnecting. I found that if I back all the way out each time I quit it reconnects more reliably. Would be nice to customize the app device screens rather than having to enter the web side to make certain adjustments.

Business response:

Hi Eric, we apologize for any issue you might be having! Could you send details of what you are experiencing to us at customerfeedback@fluidra.com? We'll get you up and running. Thanks for your feedback! - iAquaLink Support

David Williams

5 years ago

Would love to have security for owners vs renters

Business response:

Hi David, We've forwarded your feedback to our developers. Thank you for taking out the time to send us your suggestions! - iAquaLink Support

Jim

5 years ago

Having trouble with the app initially loading, but then freezing and unable to load. I must force close the app to get it to launch successfully. Android 10

Business response:

Hi Jim, We're sorry to hear you’ve been experiencing some crash issues. Please email your contact info to us at customerfeedback@fluidra.com so we can help. Thanks for your patience! - iAquaLink Support

Jerry Smith

5 years ago

Was 5 stars until they updated the app. Now it's pretty bland

Business response:

Hi Jerry, We are always looking to improve the experience for our users, and really appreciate the feedback. If there is anything specific we can look into, please contact us at customerfeedback@fluidra.com. Thanks! - iAquaLink Support

Jason Miller

5 years ago

Update: 5/22/20 - The new version is much improved. Very snappy and functional. Good job y'all! ----------- What happened to the app? Buggy update??? It was fine and very responsive and now it keeps disconnecting whenever I push any button. This is ridiculous!!! We paid a lot of money for this equipment that includes this app and we can't even use it now!

Business response:

Hi Jason, We are happy to hear that your experience has improved! Thank you so much for the feedback; we appreciate it! Enjoy your pool time! - iAquaLink Support