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iAqualink app
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Update: 5/22/20 - The new version is much improved. Very snappy and functional. Good job y'all! ----------- What happened to the app? Buggy update??? It was fine and very responsive and now it keeps disconnecting whenever I push any button. This is ridiculous!!! We paid a lot of money for this equipment that includes this app and we can't even use it now!
Business response:
Hi Jason, We are happy to hear that your experience has improved! Thank you so much for the feedback; we appreciate it! Enjoy your pool time! - iAquaLink Support
Version 5.2 really sped up. Good app but I wish it worked with Google Assistant or IFTTT. Either would provide voice control. We used to have every single stability issue mentioned in reviews here but changed our WiFi router to a Google mesh network. One of our points is outside under a covered deck providing nice signal to the pool area and the iAquaLink antenna hasn't had any more issues staying connected. So a warning to those interested: you need really good WiFi outside your house.
Business response:
Hello Andrew, Thank you for the feedback! We've forwarded your suggestion to our developers. You are correct; really good WiFi is important in connecting your iAquaLink. Thank you for taking out the time to send us your suggestions! - iAquaLink Support
Great support staff. I've called a few times for over the years and the support experience has been very impressive every time.
Business response:
Hi David, Thank you so much for your kind words! It’s always a pleasure to serve our users. Enjoy your pool! - iAquaLink Support
Many issues now resolved. Better tempature selection. Got email about Alexa voice control, wish it was Google Assistant, but maybe that will come soon I hope
Business response:
Hi Jose, Thank you for the update! It's always good to hear when issues are resolved. We'll forward your suggestion to the proper department for future product developments. Enjoy your pool! - iAqualink Support
Very pleased. I upgraded my system to the IQ-2.0 RS mostly so I could access it online and have not been disappointed. Yes, the app fails to launch sometimes but I've never been unable get it to work. I love being able to tinker with my system from my phone, tablet, or computer. Sure beats using the control pad on the wall! Best pool upgrade yet.
Business response:
Hi Chuck, thank you so much! It's always a pleasure to hear from satisfied customers like yourself. - iAquaLink Support
So far so good but should have option to display temperature in farenheit.
Business response:
Hi John, Thanks for your feedback! We are actually working on this feature. The Android app will be able to display ℉ or ℃ in the 5.2 release. Keep a watch out for the update, and enjoy your pool! - iAquaLink Support
app crashes all the time
Business response:
We're experiencing increased rates of usage and there may be a temporary disruption to service. Your pool equipment will continue running normally if you can't connect to your system temporarily. We're making improvements to handle this surge; please let us know if your issues are resolved or continue. Thank you for your help! - iAquaLink Support
Crashes a lot. "Oops, something went wrong" is not what I'd call a helpful error message. OTOH, when it connects, it's not bad at all, and a big improvement over the early 2019 version.
Business response:
We're experiencing increased rates of usage and there may be a temporary disruption to service. Your pool equipment will continue running normally if you can't connect to your system temporarily. We're making improvements to handle this surge; please let us know if your issues are resolved or continue. Thank you for your help! - iAquaLink Support
Works half the time
Business response:
We're experiencing increased rates of usage and there may be a temporary disruption to service. Your pool equipment will continue running normally if you can't connect to your system temporarily. We're making improvements to handle this surge; please let us know if your issues are resolved or continue. Thank you for your help! - iAquaLink Support
Frequently asked questions about iAqualink app
How is iAqualink app rated?
iAqualink app has a 2.6 star rating with 4,113 reviews.
When is iAqualink app open?
iAqualink app is closed now. It will open on Monday at 9:00 a.m.