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We used to have the iqpump and the app was great; simple to set pump schedule, rpm, times. Unfortunately, the RS product removes the awesome UX for managing the pool pump and you're left with a convoluted web console interface. The RS area of the app makes managing the heater temp, lights, and fountain possible, but, anything beyond that requires the web console. Want to schedule your heater to not run at night? Want to schedule your lights to go on? Good luck.
Business response:
Hi Alex, Thank you for sharing your feedback with us! We'll take your comments into consideration for future product developments. Happy swimming! - iAquaLink Support
App interface needs an update, been awhile.
Business response:
Hi Jeremy, we are always looking to improve the experience for our users, and really appreciate the feedback. If there is anything specific we can look into, please contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com. Happy swimming! - iAquaLink Support
amazing app
Business response:
Hi Daiara Na Florida, We appreciate your feedback, thanks! Enjoy your pool time! - iAquaLink Support
Great system
Business response:
Hi Ryan, Thanks for your review! Let us know if we can help in any way. Enjoy your pool time! - iAquaLink Support
Still getting used to using the app but so far it works without fail.
Business response:
Thanks for your feedback, Victor! There's a support page online if you want to quickly find any answers you may need: www.iaqualink.com/en/support. Please contact us if you have any questions. Happy swimming! - iAquaLink Support
Could access the other data my chlorinator shows and quite often becomes offline even though it's connected via ethernet. My pool builder installed but I would have certainly shopped about more knowing better..
Business response:
Hi Jamie, sorry to hear that your device goes offline. We have connectivity tips online: www.iaqualink.com/en/support. If that doesn't do the trick, please contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com and we'll be happy to help! - iAquaLink Support
love this to control all my back yard and pool equipment!
Business response:
Hi Cathey, Thanks for the kind words! We are pleased that you enjoy the app. If there is anything we can do for you, just let us know at (800) 822-7933 or iaqualinkfeedback@fluidra.com. Enjoy your pool time! - iAquaLink Support
if only I could do spa fill😀
Business response:
Thanks for your feedback! Spa Fill is offered from App & WebTouch on AquaLink RS systems if the Spa has a spillway that empties into a Pool. We can help set this up: call (800) 822-7933. If your Spa does not have a spillway, Spa Fill mode can only be accessed at Equipment Panel when the AquaLink system is placed in Service Mode. – iAquaLink Support
Does all the basic jobs well. Could be improved, for example the Spillover function shows up as a light and needs the color set before actuation.
Business response:
Hi Evan, Thanks for your feedback! Sounds like your Spillover function wasn't configured properly, but we can help you fix it. Give us a call at (800) 822-7933 and we'll walk you through it. It requires someone at the equipment panel. We look forward to assisting you! - iAquaLink Support
iAqualink app has a 2.6 star rating with 4,583 reviews.
iAqualink app is closed now. It will open tomorrow at 9:00 a.m.