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iAqualink app
About this business
Many issues now resolved. Better tempature selection. Got email about Alexa voice control, wish it was Google Assistant, but maybe that will come soon I hope
Business response:
Hi Jose, Thank you for the update! It's always good to hear when issues are resolved. We'll forward your suggestion to the proper department for future product developments. Enjoy your pool! - iAqualink Support
Very pleased. I upgraded my system to the IQ-2.0 RS mostly so I could access it online and have not been disappointed. Yes, the app fails to launch sometimes but I've never been unable get it to work. I love being able to tinker with my system from my phone, tablet, or computer. Sure beats using the control pad on the wall! Best pool upgrade yet.
Business response:
Hi Chuck, thank you so much! It's always a pleasure to hear from satisfied customers like yourself. - iAquaLink Support
So far so good but should have option to display temperature in farenheit.
Business response:
Hi John, Thanks for your feedback! We are actually working on this feature. The Android app will be able to display ℉ or ℃ in the 5.2 release. Keep a watch out for the update, and enjoy your pool! - iAquaLink Support
app crashes all the time
Business response:
We're experiencing increased rates of usage and there may be a temporary disruption to service. Your pool equipment will continue running normally if you can't connect to your system temporarily. We're making improvements to handle this surge; please let us know if your issues are resolved or continue. Thank you for your help! - iAquaLink Support
Crashes a lot. "Oops, something went wrong" is not what I'd call a helpful error message. OTOH, when it connects, it's not bad at all, and a big improvement over the early 2019 version.
Business response:
We're experiencing increased rates of usage and there may be a temporary disruption to service. Your pool equipment will continue running normally if you can't connect to your system temporarily. We're making improvements to handle this surge; please let us know if your issues are resolved or continue. Thank you for your help! - iAquaLink Support
Works half the time
Business response:
We're experiencing increased rates of usage and there may be a temporary disruption to service. Your pool equipment will continue running normally if you can't connect to your system temporarily. We're making improvements to handle this surge; please let us know if your issues are resolved or continue. Thank you for your help! - iAquaLink Support
Very unstable. Frequent offline like almost daily! So I turn my cleaner on beyond its schedule time. Then when I want to turn it off the application stops connecting and goes offline. Now I have to go in the rain to my controller and turn it to Service mode. I will then have to remember to turn it back to Auto mode the next day. Very frustrating and unstable application. Follow up: It seems to be working now and that's why I moved it to 3 stars.
Business response:
Hi Robbie, Thanks for the update! We appreciate the feedback as we work on improvements during this surge. - iAquaLink Support
Generally easy to navigate. Good feature choices.
Business response:
Hi Bob, Thank you for your feedback! Enjoy your pool time. - iAquaLink Support
Just opened my pool for the season and the app says "offline" I was up all night trying to reset it. And it doesn't engage. An update to my original 1 star rating and comment: I had to disconnect everything, clear it all out, and after 1 hour of constant reconnecting and basically starting over again as if it was a new system I finally got everything linked. The App is a little antiquated but great when it works so I'll increase the rating to 3 stars. Let's hope it continues to work.
Business response:
Hi Eric, Thank you for the update! We're glad you're up and running again. Please let us know if anything changes! - iAquaLink Support
Frequently asked questions about iAqualink app
How is iAqualink app rated?
iAqualink app has a 2.6 star rating with 4,180 reviews.
When is iAqualink app open?
iAqualink app is closed now. It will open tomorrow at 9:00 a.m.