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iCash.ca
- Finance
- Hawkesbury, ON
About this business
Location details
372 Bertha St, Hawkesbury, ON, K6A 2A8, Canada
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Instant Module Loan doesn't operate 24/7 like they say they do and you cannot get approved or an e transfer in 2 minutes. Good credit IS necessary and you need your SIN # to apply. I APPLIED FOR MONEY I COULD HAVE PAID BACK IN LESS THAN A MNTH! I MADE THAT CLEAR! STILL DENIED! Plus it took an hour to apply only to be denied. I would give zero stars if given the chance!!! Update: Even after leaving a review and reading icash review below I still stand by my opinion.
Business response:
Hi Katie! Your SIN is used to verify your information and to stop fraudulent activity from being performed. iCASH's top concern is your safety and information and it would never be sold or shared. We apologize for the wait as we experienced our highest volume yet, please email support@icash.ca to learn more about responsible lending.
not what I expected. loan was much smaller than what I was preapproved for and charged me unnecessary extra charges
Business response:
Hi Jeremy! Here at iCASH, we pride ourselves on being responsible lenders, meaning we will never lend more than we know you can payback. We are required by the regulations of the provinces we operate in to follow these guidelines. If you wish to learn more please reach out to support@icash.ca. We apologize again and thank you for choosing iCASH.
Horrible
Business response:
Hi Reb! We are terribly sorry you had a less than a great experience with iCASH. We would love to hear about it and try to rectify the situation with you. Could you please reach out to support@icash.ca with your client ID and phone number so we can get to the bottom of the situation? Thanks!
They are usually good. Never had a problem till this month. My 4th loan and my payments went through yet it says it has not. Been 2 days and no one has got back to m e. They should have a phone number to talk to someone. It's frustrating.
Business response:
Hi Rhonda! We apologize for your wait. Please reach out to support@icash.ca with your client ID and phone number so we can get back to you ASAP. Thanks for choosing iCASH and for your feedback.
Horrible customer service I applied for a loan lastnight around 11pm and its 11am the next day and I haven't heard anything.i emailed and texted them with no response to either If anything changes il update
Business response:
Hi Marek! We are so sorry this has happened to you. Please reach out to support@icash.ca with your client ID so we can get to the bottom of this. I went ahead and forwarded this personally to our customer experience team as well. Thanks for reaching out and we apologize again.
This is not instant. You will get pre-approved and need to wait one of their rep to approve you. Which take 2 to 4 hours. Stop lying to your customers.
Business response:
Hi there, please reach out to support@icash.ca at your earliest convenience to help us better understand what happened to your application. We look forward to hearing from you.
Tried to use it Only thing is that it does not work if you have a Simplii bank account. Thought customer support could help with this. Nope. Tried different phone numbers and no bank verification code was sent.
Business response:
Hi Paul, thanks for reaching out and we apologize for your less than a great experience. A bank validation is needed for your first loan, we apologize if we do not currently host your bank. If you would like to be emailed once we carry your bank, please reach out to support@icash.ca. Thanks again for your interest.
Really sucks that I get almost $3000 a month income, only pay $240 rent and my other bills add to no more than $600 a month and while I get pre-approved for a loan I don't hear anything back until I email and then get told sorry but they can't help me at this time. I had some unexpected expenses come up that left me short for the next two weeks and I couldn't be loaned a small $300 till then. Not as helpful and good as I had hoped for.
Business response:
Hello Crissy, we truly apologize we couldn't help. Our system analyzes various data entered into your loan application. Our system could have declined your application based on one of these reasons. In good faith and with integrity, iCASH will only provide loans that can easily be repaid as our intention is to help in first.
Pre approved 5 hours ago. If you need something quick and easy like it advertised this isn't the company to go with..
Business response:
Hi, we are sorry you faced some delays. If you've been pre-approved, this means that your loan application has passed the first validation steps successfully but some of the information provided still needs to be reviewed. On our most busy days this could take up to 5 hours. If you have any questions please reach out to support@icash.ca. Thanks.
Frequently asked questions about iCash.ca
How is iCash.ca rated?
iCash.ca has a 4.4 star rating with 12,138 reviews.
When is iCash.ca open?
iCash.ca is open now. It is open 24/7.