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iCash.ca
- Finance
- Hawkesbury, ON
About this business
Location details
372 Bertha St, Hawkesbury, ON, K6A 2A8, Canada
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Do not be fooled from them i was given a 100 loan and they tried to pull it before my pay date when i pay did go to my acct the 115 was removed same time yet they keep saying i havent repayed . and when u try calling never get and answer this app is a scam scam scam
Business response:
Hi Andrea, rest assured that iCash is a fully licensed and trusted lender. We will only take payments on the due dates mentioned in your loan agreement. We would love the opportunity to discuss this with you further and one of our Specialists will get in touch with you shortly.
The initial process is easy and straightforward, but they won't cancel your contract if there is an issue they will make you wait 3 days for it to expire. Your history with them doesn't matter, it's all computerized so even if you apply for higher amounts and should be able to afford the repayment you won't be approved for higher amounts with bad credit. They don't seem too keen on helping regular customers who never skipped a payment.
Business response:
Customer satisfaction is our top priority. Please be advised that you are allowed to cancel within 2 business days. iCash is a licensed and trusted lender. The approved amount is automatically calculated by our system which considers specific factors. We would like to discuss this with you further, please contact us at support@icash.ca.
Bad experience was not able to even know if I qualified for a load because I deal with a credit union an I was having a hard time to find it on there end, the agent with icash just gave up did not look into it at all an just shut me down. So ya very bad experience!!
Business response:
Thank you for your feedback and review, as it provides valuable insights that help us to continuously improve. Unfortunately, if your financial institution is not supported by our data provider, you will not be able to finish your application. The bank verification step is required to complete your application. We apologize for the inconvenience.
Just downloaded the app, and it seems easy to navigate through, but once I enter my DOB, it gives me a pop up message saying that I do not meet the age of requirement. I put in 1988, and it won't change to that, it just keeps it on 2023. So it is very frustrating.
Business response:
Thank you for taking the time to leave a review. Reviews from our customers are helpful for us in continually improving our service. Our team has tried calling you twice today but we are unable to reach you. We have sent you an email instead, please do not hesitate to contact us if you need further assistance.
Suddenly no longer getting the verification codes to start applications. It's the same number I've had for years and used for loads of loans with icash before. When I contacted support I was basically accused of lying, and was told that my number is a temporary VOIP number. It took a day and a half of emails before someone finally reached out to me, by which point I had already gotten a loan elsewhere. When the app works, it works, but when it doesn't good luck getting it fixed when you need it.
Business response:
Good day OoWah! Could you please contact us at support@icash.ca so we can better understand your issue and how we can help resolve it? Thanks! iCASH Team
It's a hard to thing too set up account with I ccash
Business response:
Our customer experience team strives to maintain a high level of customer satisfaction. We’re sorry that things fell short in your recent experience with iCash. We would love the opportunity to discuss with you further & one of our specialists will contact you shortly.
Would appreciate if VoIP numbers were allowed to be used and if Koho was accepted as a bank.
Business response:
Thank you for your feedback and review. Unfortunately, you do need a valid working cell phone in order to be eligible for a loan with us. Also, KOHO is not supported by our data provider, you will not be able to finish your application. The bank verification is required to complete your application. We sincerely apologize for the inconvenience.
I ended up waiting 3hrs for the final step of review and got a callback the NEXT day, be prepared to wait! NOT as advertised!
Business response:
We apologize if you did not obtain a response in a timely manner. Most of the time you obtain your loan approbation immediately upon the end of the application and if your account goes under manual review, in a few hours only. Please reach out to us at support@icash.ca.
Bank validation refuses to work. Ive tried 2 browsers and app for tangerine. You should have another way like sending information in.
Business response:
Thank you for your feedback and review, as it provides valuable insights that help us to continuously improve. Rest assured that we do everything we can on our side to make sure our services are fully functional all the time. We would love the opportunity to assist you further. Please reach out to us at support@icash.ca.
Frequently asked questions about iCash.ca
How is iCash.ca rated?
iCash.ca has a 4.4 star rating with 14,478 reviews.
When is iCash.ca open?
iCash.ca is open now. It is open 24/7.