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372 Bertha St, Hawkesbury, ON, K6A 2A8, Canada
Get directionsTerrible been waiting 3 days for my loan
Business response:
Hi Caleb, we truly apologize for the delay. Most of the time you obtain your loan approval immediately upon the end of the application and if your account goes under manual review, in a few hours only. We would like to take the opportunity to have a conversation with you to better understand what happened, please reach out to us at support@icash.ca
The app won't even open
Business response:
We apologize if you experience technical issues with the app. Kindly make sure that your app is up to date. You can also log in to your account through our website iCASH.ca. Rest assured that we do everything we can on our side to ensure our services are fully functional all the time. Our top priority is to be there for you when you need it.
When I put my sin number in they said they couldn't help me 🙄
Business response:
Dear Kristina, Thank you for taking the time to review iCASH. We apologize and understand your frustration. If you would like to send us an email at support@icash.ca, perhaps there is something else we can do to rectify the situation.
I m confused with your company not best pay what I asked 400 so they only approved for 150 its all so what's going on your company can't afford or what
Business response:
Dear Adam, customer service is at the forefront of our company values and we apologize that we were unable to meet your needs. We strive to do better. If you’re interested in talking to us further, please contact us at support@icash.ca. Thank you!
Website says it takes minutes, if not couple hours or same day to approve and receive funds. I have been waiting a few days for even the first part of the approval process. Choose another loan place other than icash. False Advertising.
Business response:
Hi Casey. We are sorry that we were unable to meet your expectations with your most recent experience. Our system shows that you have been approved already. We would love the opportunity to win you back! Please send us an email at support@icash.ca.
WARNING>THEY HAVE BEEB SAYING PEOPLE HAVENT BEEN PAYING WHEN THWR HAVE DONT USE APP UBLESS YOUR WILLING TO RUIN YOUR CREDIT RATING VERYFAST. THIS IS ICASH'S SKILL. TODESTORY YOUR CREDIT SCORE. I WORK HARD NTHEY JUST DESTORYED IT..5 YEARS OF HARD WORK AND DEDICATION AND EFFORT FOR THEM TO DO THIS! I HAVE ALWASY PAID THEM BACK ONENTIME I WAS A LITTLE LATE BUT I STILL PAID THEY SAID THEU NEVER GOT IT. NOW YA JUST DOWNHILL FROM THEIR. ICASH PLZ HELP OR LIKE SOMTHKNG I HAD BIG PLANS NOW NOT bc of
Business response:
Here at iCASH, we see 1 and 2-star reviews as opportunities for us to improve. We’re sorry you didn’t get the experience that we want all iCASH customer to receive. If you’d like to talk with us further, please reach out at support@icash.ca.
Would like if I can get a loan.. I can't connect my bank as I bank with KOHO. Is there any other way to prove you got income?
Business response:
Good day! Could you please contact us at support@icash.ca so we can better understand your issue and how we can help resolve it? Thanks! iCASH Team
Talk about a nefarious app!!! Some time over the last 12 hours the app installed itself onto my phone!!
Business response:
Good day! Could you please contact us at support@icash.ca so we can better understand your issue and how we can help resolve it? Thanks! iCASH Team
Multiple times I tried to apply for a loan. Multiple times I was advised to contact by email. Multiple times my email was rejected as spam. No loan, no contact, no support can't call. Was told to send an email with my phone number to get a call back. That email was rejected as well. Customer support is non existent
Business response:
At iCASH, we see 1 and 2-star reviews as opportunities to learn and improve. We would love the opportunity to win you back! If you would like to send us some additional details about how we can improve your experience with us, please send us an email at support@icash.ca.
iCash.ca has a 4.4 star rating with 14,190 reviews.
iCash.ca is open now. It is open 24/7.