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iCash.ca

4.4

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Location details

372 Bertha St, Hawkesbury, ON, K6A 2A8, Canada

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4.414,478 reviews
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Shoolin S's profile image
Shoolin S 
2 years ago

intrest rates this high should be illegal stay away another predatory company. 

Business response:

We are sorry if your recent experience was disappointing but rest assured that iCash is a fully licensed and trusted lender. The interest rate is fixed by the consumer protection of each province in which we are licensed. If you’d like to talk with us to better understand the situation, please reach out at 'support@icash.ca'. 

Nathan Poole's profile image
Nathan Poole 
2 years ago

Not a great experience. You can't get money if you have a zero balance or negative balance even if you're pre-approved. I'd give less stars if it was an option. Customer service is rude as all hell. 

Business response:

We are sorry to hear that your experience with our company did not meet your expectations. Please note that iCash is a licensed lender and has to conform to the regulations. The approved amount is automatically calculated by our system which considers certain factors and information. Please reach out to us at support@icash.ca. 

Jay Zabzz's profile image
Jay Zabzz 
2 years ago

Thats exactly email said .......Nothing fast instant or easy My experience 2-3 days of back and forth never once being able to talk to a live person. The problem was one of my paychecks got auto deposited 1 day early. They decided to lend less than half of what I asked for. I did not even ask for what I was "pre-approved " for. I was not advised of the smaller amount until I was signing the final agreement. My opinion on icash predatory lending. I was in a spot they knew it and took advantage o 

Business response:

We truly apologize if you did not obtain a response in a timely manner. Due to our higher volumes, our response time may be delayed. iCash is a technology-based company that offers its customer support primarily by email and SMS. If you would like to talk with us further, please reach us out to support@icash.ca. 

Insanity's profile image
Insanity 
2 years ago

Shady company. They pull money out of your account on non scheduled payment days. Probably hoping you won't notice. Then when the actual payment Date comes they try to say you haven't paid them. Then charge you more money for late payment. Scam scam scam. Stay clear! 

Business response:

We are sorry to hear that your experience with our company did not meet your expectations. Please note that iCash is a licensed lender and conforms to the regulations. We would love the opportunity to assist you further. Please reach out to us at support@icash.ca. 

carey paulusma's profile image
carey paulusma 
2 years ago

This company WAS amazing. But for the last 6 months their "automated" system has messed up everything every time. From me entering my paydays and them switching it to the day before not the actual day. To trying to send screenshot bank proof to them. I send the same proof everytime to pay off. Lately it gets declined EVERYTIME. Even though it's the same I always send. Horrible customer service too. They never actually apologize for the issues. Just the way it is they say. Horrible 

Business response:

We apologize if our service did not meet your expectations. As a licensed lender we operate under strict regulations and have to make sure to request all the documents needed to perform a proper review. We would love the opportunity to assist you further, one of our Customer Service Specialists will be in touch with you shortly. 

S W's profile image
S W 
2 years ago

Absolutely the worst experience. Refusing me to re loan has brought on anxiety as I have been evicted. THANKS ASSHOL*S 

Business response:

We apologize that we were unable to meet your expectations. Our system analyzes various data entered in your application. If you wish to speak to someone over the phone, simply send us an email at support@icash.ca requesting to be called back and we will be more than happy to discuss with you the situation. 

Adam Stacey (Gadgets & Gifts)'s profile image
Adam Stacey (Gadgets & Gifts) 
2 years ago

They've blocked every attempt to me borrowing, and everyone knows their bs about not running credit checks is bs and that's all it is, I know people who have worked at Money Mart and you all have databases. 

Business response:

We are sorry to hear that we did not meet your expectations. As we would like to help everyone, there are some reasons why sometimes we have to decline an application. We do a credit check but rest assured that our decision is not solely based on your credit and our system analyzes various data. Thank you for your understanding. 

River Camara's profile image
River Camara 
2 years ago

Doesn't support Koho as abank regardless of it being in their list and letting me sign in. I will update my rating when Koho is an option. Customer service is fast and polite though. 

Business response:

Thank you for your feedback and review, as it provides valuable insights that helps us to continuously improve. Unfortunately, if your financial institution is not supported by our data provider, you will not be able to finish your application. If you wish to discuss the situation further, please contact us at support@icash.ca. 

Brian Moores's profile image
Brian Moores 
2 years ago

Not to Goods so n far 

Business response:

A heartfelt thank you for the 5-star rating! We’re sorry that things fell short in your personal experience with iCASH. We would truly appreciate having a conversation with you regarding your experience to learn how we can improve our services and further discuss the situation, please contact us at 'support@icash.ca 

Frequently asked questions about iCash.ca

How is iCash.ca rated?

iCash.ca has a 4.4 star rating with 14,478 reviews. 

When is iCash.ca open?

iCash.ca is open now. It is open 24/7.