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iCash.ca
- Finance
- Hawkesbury, ON
About this business
Location details
372 Bertha St, Hawkesbury, ON, K6A 2A8, Canada
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Horrible customer service I applied for a loan lastnight around 11pm and its 11am the next day and I haven't heard anything.i emailed and texted them with no response to either If anything changes il update
Business response:
Hi Marek! We are so sorry this has happened to you. Please reach out to support@icash.ca with your client ID so we can get to the bottom of this. I went ahead and forwarded this personally to our customer experience team as well. Thanks for reaching out and we apologize again.
This is not instant. You will get pre-approved and need to wait one of their rep to approve you. Which take 2 to 4 hours. Stop lying to your customers.
Business response:
Hi there, please reach out to support@icash.ca at your earliest convenience to help us better understand what happened to your application. We look forward to hearing from you.
Tried to use it Only thing is that it does not work if you have a Simplii bank account. Thought customer support could help with this. Nope. Tried different phone numbers and no bank verification code was sent.
Business response:
Hi Paul, thanks for reaching out and we apologize for your less than a great experience. A bank validation is needed for your first loan, we apologize if we do not currently host your bank. If you would like to be emailed once we carry your bank, please reach out to support@icash.ca. Thanks again for your interest.
Really sucks that I get almost $3000 a month income, only pay $240 rent and my other bills add to no more than $600 a month and while I get pre-approved for a loan I don't hear anything back until I email and then get told sorry but they can't help me at this time. I had some unexpected expenses come up that left me short for the next two weeks and I couldn't be loaned a small $300 till then. Not as helpful and good as I had hoped for.
Business response:
Hello Crissy, we truly apologize we couldn't help. Our system analyzes various data entered into your loan application. Our system could have declined your application based on one of these reasons. In good faith and with integrity, iCASH will only provide loans that can easily be repaid as our intention is to help in first.
Pre approved 5 hours ago. If you need something quick and easy like it advertised this isn't the company to go with..
Business response:
Hi, we are sorry you faced some delays. If you've been pre-approved, this means that your loan application has passed the first validation steps successfully but some of the information provided still needs to be reviewed. On our most busy days this could take up to 5 hours. If you have any questions please reach out to support@icash.ca. Thanks.
Hard to do application
Business response:
Hi Rena, we are sorry that you're having issues with the app. Please share your ideas on how we can make the app better at support@icash.ca. Thank you.
It's a scam!!! They steal your banking info then hit your account with multiple Pre-authorized transactions!!! They got me for over $100!!! This is a mock app! The actual loan site this app is copying dosnt even have an app!
Business response:
Hi Anna, rest assured that iCASH is a fully licensed, Canadian direct lender. All of the information you enter in your application is 100% safe and secure. Please reach out to support@icash.ca at your earliest convenience to help us better understand your situation. Thanks.
Brutal service Picked a repayment day and they changed it so they could charge extra NSF fees Yes it was an oversight not noticing they changed the date But trying to get this resolved I give them a date and still they try to change it Sent proof of when I get paid and again they can't get the day of the week right So sad just giving 1 star Should be none
Business response:
Hi Steve! Rest assured that iCASH will only take payments according to your Loan Agreement. If you wish to cancel or reschedule a payment, just be sure to let us know at least 3 business days prior to your payment due date. If you have any questions or concerns please reach out to support@icash.ca. Thanks
Wouldn't waste my time borrowing from here unless your desperate, they give you two to three weeks to come up with the full amount which doesnt help much
Business response:
Hi there, please reach out to support@icash.ca at your earliest convenience to help us better understand what happened to your application. We look forward to hearing from you.
Frequently asked questions about iCash.ca
How is iCash.ca rated?
iCash.ca has a 4.4 star rating with 14,199 reviews.
When is iCash.ca open?
iCash.ca is open now. It is open 24/7.