Ideal Dental Willow Bend

Meghann C. 

on Yelp

6 years ago

This place sucks. Except Kiki the dental assistant is amazing and so kind. But, this place completely rips you off. I had gone to the dentist 6 months prior where they told me my teeth were perfect, but my first visit at ID, I needed 4 cavities filled. It was obviously bullshit and a scam that I unfortunately fell for. I hope you don't do the same. 

Jessica N. 

on Yelp

7 years ago

To start out, this office has a nice atmosphere, good chairside manner, and friendly front office staff. TVs are in every nook and they give you shades so you're not blinded during treatment. Their hours are also flexible with my schedule which was a big driving factor for us trying them out when we moved here. But that's about all the nice things I have to say. The rest deals with cost, and questionable treatments. I went for a general cleaning with my husband a few months ago. Turns out we both needed deep cleanings. Fin... read more

Jamie S. 

on Yelp

7 years ago

The office staff is friendly but so unorganized. I waited 45 minutes for my ortho appointment today. The doctor had to google a consent form because they didn't have one ready for what I needed done. I was just removing a permanent retainer, which was noted in the appointment details. 

Rick M. 

on Yelp

7 years ago

I received a text from Yainette in this Dental Office. I called to ask her how many times do I have to tell them not to call or text me about their office appointments. I explained they have continuously billed me over 10 times for a service that was paid by me Dental plan already for service that was never good dealing with the girls in the office because they do not know what they are doing. I prefer accuracy over politeness; my credit does not get fixed with politeness it gets fixed with accurate work efficiency (accurate... read more

Jaclyn R. 

on Yelp

8 years ago

Horrible!! Schedule an appointment on 8/22 for 9/10. They gave away my appointment!!! I'm not sure but I felt like race had to do with it. No email and vague text messages. Didn't need to confirm appointment on my first visit- so why would I have the impression that my appointment would be cancelled on my 2nd. They didnt take responsibility for making me miss work. Didn't answer my insurance question. Made me sign a paper stating if I missed an appointment I would be charged $50 but don't offer anything when they ... read more

Katheryn M. 

on Yelp

8 years ago

Not the best experience. I'm sad because I had high hopes despite the past reviews. I wanted to update my review: I went to another dentist and the dentist informed me that I didnot need a crown nor did I need a root canal. I do not recommend this clinic to anyone! The dentist lied to me and tried to have me pay for a service I don't need. I'm glad I went to get a second opinion. I am very disappointed in the dentist that attended me and his arrogance. He told me I didn't know what I as talking about because he had the degr... read more

Ashley R. 

on Yelp

9 years ago

Beware of this place! They're sketchy & emphasize going over "costs" and make it seem like insurance will cover most costs and they purposely quote the wrong procedure codes to give you the incorrect "cheaper" procedure cost. However on the day of your procedure they let you know what the true costs are with the CORRECT procedure codes and they are expensive! They don't return your phone calls and you have to stay on top of things. Ask lots of questions, know your benefits and take charge. The doctor is super young and inex... read more