INFINITI of the Palm Beaches
3101 Okeechobee Blvd, West Palm Beach, FL 33409 United States
https://www.infinitiofpalmbeach.com/
Closed now
About
The Schumacher Auto family has been providing the West Palm Beach and South Florida communities with great cars for over 40 years; and, at our store, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Our sales team at our INFINITI retailer is ready to help you find the perfect INFINITI for you.
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meld514 on DealerRater
8 years ago
04/14/2015, 04:15 AM
"I have enjoyed working with Danny "
Everything went well and quickly, I have enjoyed working with Danny as my service advisor and I will continue to request him as I move forward with maintenance on my vehicle.
Hapygirl55 on DealerRater
8 years ago
04/13/2015, 10:03 AM
"Great exerience"
Nick was great. He got a car for me when the shuttle was going to be delayed. I.am very glad Nick is my advisor!!
infiniti624 on DealerRater
8 years ago
04/13/2015, 09:36 AM
"99% Satisfication"
I bought my car at Palm Beach Infiniti and had an excellent experience. My service history has been excellent. I have worked with Nick S. whenever the car is in need of service. He is excellent. His customer service is exceptional. He goes above and beyond keeping me informed, having the car completed on time, inspecting and reviewing the service with me, and following up with me days later to confirm everything is still OK. This service included a challenge with the Transmission which was completed over two days. Nick kept me informed calling me concerning the issue and the correction. He is the guy I will wait to talk to and handle my wife's car when it needs a service or has a problem.
Nick was out the day I picked it up. I was able to compare how good I have it with Nick. Nick told me over the phone to see his partner Chris N. and he would take care of it. WHen I knocked on Chris's door and entered, his face and demeanor said I was bothering him. I explained to him the situation and Nick had asked me to see him. He got up and walked out without saying anything. I didn't want to stay in his office so I went out to overhang to wait for him. He got back in 3 minutes and pointed to Okeechobee Blvd and said, You car is ready, it s over there. I couldnt see it and when I looked at him and said I dont see it, He said Its there pointing again. He shoved the service sheet into my hand and walked away. Forget about asking questions or explaining what happened at the service. When I found the car, It had all the plastic and paper in the car to protect during the service still in the car. I sat and reviewed the Service sheet. I thought it would be a waste to ask Chris so I decided that I should call Nick the following day.
I dont write reviews. In this case I was sshown how excellent the service I get from Nick and what lousy service is from Chris. I m going to buy my next car from Palm Beach Infiniti due to the sales team for my wife's present car and continual discussions with Nick during my Service appointments. I will continually work with Nick since I know what excellent is from Him.
Arylaw on DealerRater
8 years ago
04/08/2015, 03:31 AM
"Very good"
Adam Kirschembaum was great. Very helpful. Danny in service, as well. He made the experience much easier. He was friendly and worked with us to get the deal done.
Jeep831 on DealerRater
8 years ago
04/07/2015, 01:01 AM
"Great Experience"
I have owned an Infinity for about 8 years. I can't even tell you how many service reps that I have had. Anyway the one that I have now is Danny Solorzano. He is the best ,he goes above and beyond to take care of me.
He makes it a very pleasant experience.
Infinitylover on DealerRater
8 years ago
04/06/2015, 09:47 AM
"Awesome "
Danny always makes sure the car is ready and done when promised,keeps you updated on the progress so that there are no surprises when picking up
taylor2012 on DealerRater
8 years ago
04/06/2015, 06:42 AM
"Best Customer Service from Danny"
Being frank.... Danny Solorzano is the only reason I come back to the dealership! He is curtious, extremely knowledgable and genuine. His professionalism and ability to be flexible to accomodate my schedule is unsupassed in another higher end dealership I have visited over the years.
Car girl on DealerRater
8 years ago
04/05/2015, 15:17 PM
"Good experience but a few glitches"
I had a good experience but I am still waiting on my gift certificate for the service area. I also had to come back the next day to resign the paperwork because of a mistake but other than those two things it was good.
bobabcd on DealerRater
8 years ago
04/04/2015, 14:56 PM
"Q60 Convertible puts smile on face"
Our experience purchasing our car through Infiniti of the Palm Beaches is one of our best ever. We were prepared with our price and finance commitment from USAA. Our saleperson Max accepted the pricing immediately (no running to the manager), and the financing person came within .1 of meeting USAA so we took their financing.
The most important feature of this sale is that Max understood he was selling to Deborah. Other salesmen at competing luxury brand dealers did not understand this and lost any opportunity to make the sale.
We've owned Mercedes, BMW, and Volvo and can honestly say this car surpasses all three. It is an amazing ride that makes us smile every time we go out. And Deborah has finally let me drive it.
Thanks Max and Infiniti of the Palm Beaches!