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INFINITI of the Palm Beaches

4.9
  • West Palm Beach, FL

About this business

The Schumacher Auto family has been providing the West Palm Beach and South Florida communities with great cars for over 40 years; and, at our store, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Our sales team at our INFINITI retailer is ready to help y... read more

Location details

3101 Okeechobee Blvd, West Palm Beach, FL, 33409, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat8:30 a.m. to 6:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
4.93,100 reviews
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MichB's profile image
5 years ago

"Carrie McCarty, Service Advisor, is AMAZING" Carrie is an absolute GEM. I bought my 2013 G37 new from this dealership several years ago and Carrie has been my service advisor since she began with Infiniti. She is so good that I will schedule my services around her schedule (which is available online on the very user-friendly service scheduler). From the get-go, Carrie has been friendly, courteous, clear and transparent, no-BS, professional, warm, delightful, and CHARMING. I honestly never knew dealing with car service could... read more

Business response:

MichB, thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with Carrie and our Schumacher Automotive Team. If you need any further assistance, please do not hesitate to contact me. Best Regards, Daniela Bellitto Customer Experience Manager 561-656-5003 We sincerely value your business and look forward to your next visit! 

MAP's profile image
5 years ago

"Excellent Customer Service" I purchased a Q50 from Ira Kaskel at Infiniti of the Palm Beaches. It was the best dealership customer service I have ever had. His technical training on my vehicle was outstanding. Sheila Cedeno and Terry Wong made the contract/financial process an enjoyable experience. The entire staff was friendly and the dealership environment was professional. I love my new Infiniti! 

Business response:

MAP, thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with the Schumacher Automotive team at Infiniti of the Palm Beaches. If you need any further assistance, please do not hesitate to contact me. Best Regards, Daniela Bellitto Customer Experience Manager 561-656-5003 We sincerely value your business and look forward to your next visit! 

Bella123's profile image
5 years ago

"Very professional!" The team at this dealership are wonderful! Everything from choosing the vehicle I wanted to working out the financial part of it was great! Easy to work with. Honest salesman. Would always go back! 

Business response:

Bella123, thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with Schumacher Automotive group. If you need any further assistance, please do not hesitate to contact me. Best Regards, Daniela Bellitto Customer Experience Manager 561-656-5003 We sincerely value your business and look forward to your next visit! 

BONNIEBERARDI's profile image
BONNIEBERARDI 
5 years ago

"GREAT SERVICE" MY AIR CONDITIONER WAS NOT WORKING PROPERLY, RAY, MY SERVICE REP TOOK ME ON TIME, HAD A LOANER READY FOR ME . MY CAR WAS REPAIRED ON TIME AND TO MY SATISFACTION . GREAT SERVICE 

Business response:

Bonnie, thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with Ray and Schumacher Automotive. If you need any further assistance, please do not hesitate to contact me. Best Regards, Daniela Bellitto Customer Experience Manager 561-656-5003 

Ojr12's profile image
5 years ago

"Great experience" JP, Chris B, and Paul made this a very easy transaction. I spent zero time in the dealership and the deal was done in 40 minutes. I will definitely work with them again. I 

Business response:

Ojr12, thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with Schumacher Automotive. If you need any further assistance, please do not hesitate to contact me. Best Regards, Daniela Bellitto Customer Experience Manager 561-656-5003 

FTL's profile image
5 years ago

"new car purchase" The salesman Chris Bennett was excellent, he handles himself very professionally. I would highly recommend him to my friends and family. Unfortunately Paul Stern in the finance department was not very honest with me. After I made the deal with Chris and agreed to everything Paul tried to invoice me for an additional $415.00, of items which were already included in the sales price. I found this to be very untrustworthy and almost walk out without buying the car. Otherwise I had a good experience with everyo... read more

Business response:

FTL, thank you for taking the time to provide this 4-star review, we appreciate it. I am pleased to hear that you had a great experience with Chris and Schumacher Automotive. Please accept my apology for any inconvenience or misunderstanding that you incurred. Our goal at Schumacher Automotive is to provide an excellent customer experience. If you need any further assistance, please do not hesitate to contact me. Best Regards, Daniela Bellitto Customer Experience Manager 561-656-5003 

shpeep's profile image
5 years ago

"No pressure! Lots of information!" We were Infiniti customers many years ago and weren't sure about our next car purchase. With the help of Chris Bennett, sales consultant, we decided to buy a Q50. His professional approach to car sales as well as that of the other staff with whom we had contact, resulted in a stress free experience. Thank you to Schumacher. It is not a surprise that Chris Bennett has been recognized by Schumacher as often as he has. Young, knowledgeable and talented! 

Business response:

Shpeep, thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with Chris and Schumacher Automotive. If you need any further assistance, please do not hesitate to contact me. Regards, Daniela Bellitto Customer Experience Manager 561-656-5003 

bc78's profile image
5 years ago

"Excellent sales & support " I worked with Max quite a bit on a CPO Infiniti Q60. I've been shopping in my local area for one with specific options with no luck. However, I found it at Infiniti of the Palm Beaches. Max was extremely helpful with trying to make a deal work, and we went back and forth over the details until things were settled. While I ultimately decided not to buy the vehicle, not due to anything Max or the dealership did, I want to show my appreciation of the efforts Max went to to make the deal work. 

anoleqx80guy's profile image
anoleqx80guy 
5 years ago

"Max Hager took great care of me." turned in a lease car and got into a new car on the same day. All paperwork and logistics were taken care of with no hassle. In and out in a couple of hours. 

Business response:

Thank you for taking the time to offer your great 5 star rating. We appreciate you. Please let us know if you should require anything additionally. Michael Riley Customer Experience Manager 561-454-1874 mriley@schumacherauto.com 

Frequently asked questions about INFINITI of the Palm Beaches

How is INFINITI of the Palm Beaches rated?

INFINITI of the Palm Beaches has a 4.9 star rating with 3,100 reviews. 

When is INFINITI of the Palm Beaches open?

INFINITI of the Palm Beaches is closed now. It will open at 12:00 p.m.