INFINITI of the Palm Beaches

Lorries Q 

on DealerRater

6 years ago

"Simple and profesional." They do an excellent job of scheduling the maintenance work for my wife’s Q 50. It doesn’t matter if I schedule online or call on the phone. They always have a loaner car available should I need it. This time I came in for an oil change and a new battery. It took just over an hour so I was able to make some calls and do a little research from the customer service waiting area. Carrie McCarty was profesional and knowledgeable. 

Bernie Alvarez 

on DealerRater

6 years ago

" BEST Infiniti Dealer in South Florida" My wife & I have leased 10 or 11 Infiniti vehicles over the past 25 years from sedans, SUV trucks, coupes, convertibles and the latest crossover QX60, our 7th with Schumacher Infiniti. There’s simply no better overall experience when it comes to purchasing or leasing when considering a new Infiniti vehicle than Schumacher or sales associate Andrew Andrickson & the rest of the staff. Amazing customer service with minimal typical sales tactics that overwhelm a new car buyer/lease with a... read more

Sgagliardi1 

on DealerRater

6 years ago

"Infinity new car review" After a long process of evaluating roughly 8 different car dealerships and meeting with many sales reps, I finally came across Terry and Amber at Infinity. If you are looking for a dealership that has great service, is transparent, and easy to work with, this is the place to go. Terry and Amber were more than accommodating to my needs and wants, and made a stressful process as easy as it can be. I am very appreciative of their services and processes, and would recommend anyone looking to get into a ... read more

claude & guerda 

on DealerRater

6 years ago

"'18 QX60gp" i have leased a 2012 FX37 before and my experience with that dealer was not very pleasing . Since i came to Schummacher Infiniti , Chris Bennett made it very easy for me to walk out a happy owner of a certified owned 2018 QX60 . 

Q70LLady 

on DealerRater

6 years ago

"Exceptional" I have been an Infiniti owner for over 20 years, and a Schumacher customer for at least 15. My past interactions with the Schumacher “family” -executives, managers, sales, support staff and service team - were always ‘5 star’. After spending a few days this week with the Infiniti team, I experienced/ witnessed the Schumacher customer service commitment at a deeper level. I am very “happy” with the results and I highly recommend Chris Bennett, a young member of the Infiniti team who exceeded the rating scale and... read more

Qbri 

on DealerRater

6 years ago

"Excellent Service" Raymond was very kind, knowledgeable, and professional- He kept me informed of my vehicle status- and took care of any concerns I had- Its very hard to come across excellent customer service these days and Raymond surpassed my expectations. Highly recommended! 

MichB 

on DealerRater

6 years ago

"Carrie McCarty, Service Advisor, is AMAZING" Carrie is an absolute GEM. I bought my 2013 G37 new from this dealership several years ago and Carrie has been my service advisor since she began with Infiniti. She is so good that I will schedule my services around her schedule (which is available online on the very user-friendly service scheduler). From the get-go, Carrie has been friendly, courteous, clear and transparent, no-BS, professional, warm, delightful, and CHARMING. I honestly never knew dealing with car service could... read more

MAP 

on DealerRater

6 years ago

"Excellent Customer Service" I purchased a Q50 from Ira Kaskel at Infiniti of the Palm Beaches. It was the best dealership customer service I have ever had. His technical training on my vehicle was outstanding. Sheila Cedeno and Terry Wong made the contract/financial process an enjoyable experience. The entire staff was friendly and the dealership environment was professional. I love my new Infiniti! 

Bella123 

on DealerRater

6 years ago

"Very professional!" The team at this dealership are wonderful! Everything from choosing the vehicle I wanted to working out the financial part of it was great! Easy to work with. Honest salesman. Would always go back!