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INFINITI of the Palm Beaches
- West Palm Beach, FL
About this business
The Schumacher Auto family has been providing the West Palm Beach and South Florida communities with great cars for over 40 years; and, at our store, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Our sales team at our INFINITI retailer is ready to help y... read more
Location details
3101 Okeechobee Blvd, West Palm Beach, FL, 33409, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
"Exceptional" I have been an Infiniti owner for over 20 years, and a Schumacher customer for at least 15. My past interactions with the Schumacher “family” -executives, managers, sales, support staff and service team - were always ‘5 star’. After spending a few days this week with the Infiniti team, I experienced/ witnessed the Schumacher customer service commitment at a deeper level. I am very “happy” with the results and I highly recommend Chris Bennett, a young member of the Infiniti team who exceeded the rating scale and... read more
Business response:
Q70LLady, thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with our Schumacher Automotive family. If you need any further assistance, please do not hesitate to contact me. Best Regards, Daniela Bellitto Customer Experience Manager 561-656-5003 We sincerely value your business and look forward to your next visit!
"Excellent Service" Raymond was very kind, knowledgeable, and professional- He kept me informed of my vehicle status- and took care of any concerns I had- Its very hard to come across excellent customer service these days and Raymond surpassed my expectations. Highly recommended!
Business response:
Qbri, thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with Schumacher Automotive. If you need any further assistance, please do not hesitate to contact me. Best Regards, Daniela Bellitto Customer Experience Manager 561-656-5003 We sincerely value your business and look forward to your next visit!
"Carrie McCarty, Service Advisor, is AMAZING" Carrie is an absolute GEM. I bought my 2013 G37 new from this dealership several years ago and Carrie has been my service advisor since she began with Infiniti. She is so good that I will schedule my services around her schedule (which is available online on the very user-friendly service scheduler). From the get-go, Carrie has been friendly, courteous, clear and transparent, no-BS, professional, warm, delightful, and CHARMING. I honestly never knew dealing with car service could... read more
Business response:
MichB, thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with Carrie and our Schumacher Automotive Team. If you need any further assistance, please do not hesitate to contact me. Best Regards, Daniela Bellitto Customer Experience Manager 561-656-5003 We sincerely value your business and look forward to your next visit!
"Excellent Customer Service" I purchased a Q50 from Ira Kaskel at Infiniti of the Palm Beaches. It was the best dealership customer service I have ever had. His technical training on my vehicle was outstanding. Sheila Cedeno and Terry Wong made the contract/financial process an enjoyable experience. The entire staff was friendly and the dealership environment was professional. I love my new Infiniti!
Business response:
MAP, thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with the Schumacher Automotive team at Infiniti of the Palm Beaches. If you need any further assistance, please do not hesitate to contact me. Best Regards, Daniela Bellitto Customer Experience Manager 561-656-5003 We sincerely value your business and look forward to your next visit!
"Very professional!" The team at this dealership are wonderful! Everything from choosing the vehicle I wanted to working out the financial part of it was great! Easy to work with. Honest salesman. Would always go back!
Business response:
Bella123, thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with Schumacher Automotive group. If you need any further assistance, please do not hesitate to contact me. Best Regards, Daniela Bellitto Customer Experience Manager 561-656-5003 We sincerely value your business and look forward to your next visit!
"GREAT SERVICE" MY AIR CONDITIONER WAS NOT WORKING PROPERLY, RAY, MY SERVICE REP TOOK ME ON TIME, HAD A LOANER READY FOR ME . MY CAR WAS REPAIRED ON TIME AND TO MY SATISFACTION . GREAT SERVICE
Business response:
Bonnie, thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with Ray and Schumacher Automotive. If you need any further assistance, please do not hesitate to contact me. Best Regards, Daniela Bellitto Customer Experience Manager 561-656-5003
"Great experience" JP, Chris B, and Paul made this a very easy transaction. I spent zero time in the dealership and the deal was done in 40 minutes. I will definitely work with them again. I
Business response:
Ojr12, thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with Schumacher Automotive. If you need any further assistance, please do not hesitate to contact me. Best Regards, Daniela Bellitto Customer Experience Manager 561-656-5003
"new car purchase" The salesman Chris Bennett was excellent, he handles himself very professionally. I would highly recommend him to my friends and family. Unfortunately Paul Stern in the finance department was not very honest with me. After I made the deal with Chris and agreed to everything Paul tried to invoice me for an additional $415.00, of items which were already included in the sales price. I found this to be very untrustworthy and almost walk out without buying the car. Otherwise I had a good experience with everyo... read more
Business response:
FTL, thank you for taking the time to provide this 4-star review, we appreciate it. I am pleased to hear that you had a great experience with Chris and Schumacher Automotive. Please accept my apology for any inconvenience or misunderstanding that you incurred. Our goal at Schumacher Automotive is to provide an excellent customer experience. If you need any further assistance, please do not hesitate to contact me. Best Regards, Daniela Bellitto Customer Experience Manager 561-656-5003
"No pressure! Lots of information!" We were Infiniti customers many years ago and weren't sure about our next car purchase. With the help of Chris Bennett, sales consultant, we decided to buy a Q50. His professional approach to car sales as well as that of the other staff with whom we had contact, resulted in a stress free experience. Thank you to Schumacher. It is not a surprise that Chris Bennett has been recognized by Schumacher as often as he has. Young, knowledgeable and talented!
Business response:
Shpeep, thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with Chris and Schumacher Automotive. If you need any further assistance, please do not hesitate to contact me. Regards, Daniela Bellitto Customer Experience Manager 561-656-5003
Frequently asked questions about INFINITI of the Palm Beaches
How is INFINITI of the Palm Beaches rated?
INFINITI of the Palm Beaches has a 4.9 star rating with 3,205 reviews.
When is INFINITI of the Palm Beaches open?
INFINITI of the Palm Beaches is open now. It will close at 8:00 p.m.