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INFINITI of the Palm Beaches
- West Palm Beach, FL
About this business
The Schumacher Auto family has been providing the West Palm Beach and South Florida communities with great cars for over 40 years; and, at our store, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Our sales team at our INFINITI retailer is ready to help y... read more
Location details
3101 Okeechobee Blvd, West Palm Beach, FL, 33409, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
"Professional Service" Everytime I go in for an oil change or any type of service I am in & out as promised! I am kept informed of any and everything that is going on with my Q50. I recommend taking your vehicle to Schumacher in West Palm Beach. It's not only a professional atmosphere it's also clean & spacious. I absolutely love it! Although Chris Tyson was being verbally assaulted by some woman, he maintained his professionalism.
Business response:
Thank you for taking the time to provide your great experience with us. We are pleased to hear that your service appointment was completed in a timely manner with Chris as your advisor. We appreciate all recommendations and look forward to seeing you again very soon! If we can assist you further, please feel free to reach out. Cortnie Aponte, Customer Experience Representative 561-656-5003
"Amazing" I have been in sales for 20 years in the finance industry and Chris was an outstanding salesmen. He went above and beyond and I have become a fan. Could not have gone any smoother.
Business response:
Thank you for taking the time to provide your amazing car buying experience with us. We are pleased to hear that you had such great customer service and care from the whole team, including Chris, which is what we strive for! If we can assist you further, please feel free to reach out. Cortnie Aponte, Customer Experience Representative 561-656-5003
"Great customer service " Chris Tyson is the best very honest friendly and professional i appreciate that be a woman only come there because of Chris thank you very much
Business response:
Thank you for your positive 5-star review. It is great to hear that Chris is always to professional and helpful while you are in to service your vehicle. Our team is pleased with the excellent feedback and appreciate it very much. If we can assist you any further, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003
"AMAZING - Customer Service" This was my first visit to the service department. I was assigned to Carrie, she was fantastic! Professional, knowledgeable, her communication while my vehicle was being inspected was top notch. You can tell she truly cares. I had to take a shuttle to my office, they were quick and friendly. The work performed was done quickly. The service department is top notch. Ask for Carrie when you make an appointment, you won't be disappointed! She rocks!
Business response:
Jen, thank you for taking the time to provide this excellent review. I am glad that you had a great experience with Carrie in the service department, who is truly an asset to our team. We appreciate your business and hope to see you again soon. If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003
" Best Car Buying Experience with Mari!" This dealership has true professionals. Mari was phenomenal! Her ability to connect with people truly made the car buying experience stress free. She’s very knowledgeable about the features of vehicles and looks out for the best interest of her clients. Her infectious personality is magnetic. I’m sure everyone at this dealership is great, but Mari is exceptional. #MariMakesItHappen A big shout out to Wil who stayed late and made the financing portion a breeze. He was patient and candi... read more
Business response:
Thank you for taking the time to provide your best car buying experience with us. We are pleased to hear that you had such great customer service and care from the whole team, which is what we strive for! If we can assist you further, please feel free to reach out. Cortnie Aponte, Customer Experience Representative 561-656-5003
"Awesome experience!" Chris was phenomenal. Very professional and informative. He made the experience very easy and seamless. Overall I would recommend him every time to my closest friends and family!
Business response:
Thank you for taking the time to provide your best car buying experience with us. We are pleased to hear that you had such great customer service and care from Chris, who is truly an asset to the team. Welcome to the family! If we can assist you further, please feel free to reach out. Cortnie Aponte, Customer Experience Representative 561-656-5003
"It was easy and fast" It was clean and the salesperson was well informed. The inventory was far from the showroom it was a little inconvenience. Other than that it was a good experience
Business response:
Felix, thank you for sharing your great experience with us. We are pleased to hear that your sales experience was easy and fast and an overall good experience! We appreciate your business and look forward to seeing you again. If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003
"First time experience; all great!!" I come from up North where I bought my Infiniti and have it serviced. Now I'm "snowbirding down in Palm Beach so I needed a dealership which could service my car here. INFINITI of the Palm Beaches was the obvious choice, so hoping for the best that's where I went. I was not disappointed. Had a great service consultant (Justin) who discussed alternatives, made suggestions, offered advice, and most importantly listened to me. In general it was a pleasure to do business with him, and he is n... read more
Business response:
Ed, thank you for your positive 5-star review. Our team is pleased with the excellent feedback and appreciate it very much. We are so happy to hear that we exceeded your expectations, which is what we strive for! If we can assist you any further, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003
"Danny in Service is always on top of his game. " This is my second owned Infinity and I think I’ll probably stick with Infiniity for 2 reasons. One-Love the cars reliability and comfort and Two-the service dept is top notch. Service Advisor Daddy is extremely knowledgeable and valuable resource.
Business response:
Maria, thank you for your wonderful comments. It is so great to hear that Danny was so knowledgeable and helpful throughout your service visit. We appreciate your business and look forward to your next visit. If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003
Frequently asked questions about INFINITI of the Palm Beaches
How is INFINITI of the Palm Beaches rated?
INFINITI of the Palm Beaches has a 4.9 star rating with 3,100 reviews.
When is INFINITI of the Palm Beaches open?
INFINITI of the Palm Beaches is closed now. It will open at 12:00 p.m.