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Infinity Texas Air
- Forney, TX
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Location details
12025 Lewis Cir, Forney, TX, 75126, United States
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The tech, while adequate at his job, was terrible at his clumsy attempts to upsell. I'm sure it's a big part of their jobs nowadays, but I am not interested in being told my electricity in the country was "unreliable" and "wavy". This was the reason given for wanting to put a hard-start on the compressor. A one-year old compressor, mind you. He said it was pulling high amps, which only begs the question - WHY is an almost-new compressor pulling high amps on start-up? After some research it's apparent these hard starts c... read more
Got the problem resolved.
Raymond was very professional and personable. He listened to my concerns and then went to work on figuring what was going on. Once he was done with his analysis and work, Raymond showed me a video of what was going on. He explained what I was seeing and what it meant for the performance of my unit. Then Raymond provided me with a game plan with three options. I felt no pressure at any time and was grateful for Raymond’s professional advice.
Tech come out ask what was going on. I explained to him it didn’t seem like it was getting cool enough he told me to turn the air down 10degrees he checked the Freon and said it was ok he asked about my filter I told him when I changed it I gave him another one and he changed it. That was it he never come in the home to check the temperature or the thermostat. Took my pay and that was it
Jose was very professional and performed the maintenance service on our HVAC unit SS expected.
Jose did an excellent job of performing a seasonal maintenance call on our HVAC system. He had been to our home before on the same type service and was as good this time as before.
James was very friendly and professional but viewed attic area in about two minutes and summited bid that was almost three times higher than my highest bid something not right somewhere. Thanks for your time
Great service. All employees are very knowledgeable and very professional. So glad I chose Infinity!!
I received a text message informing me that Jose was on his way to my home and would be the tech servicing my HVAC unit today. He arrived on time and introduced himself. He put covers on his shoes before entering my home and went right to work. As he finished h showed me pics of everything he observed with my unit and then explained All that he did during the service. Excellent service!
Frequently asked questions about Infinity Texas Air
How is Infinity Texas Air rated?
Infinity Texas Air has a 4.9 star rating with 1,672 reviews.
When is Infinity Texas Air open?
Infinity Texas Air is open now. It is open 24/7.