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Infinity Texas Air
- Forney, TX
About this business
Location details
12025 Lewis Cir, Forney, TX, 75126, United States
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On time, super professional, and quality work.
This company is a scam…1st time the guy was 2 hours later came after 5 said he was late cause he had to stop and get gas had on a plan Tshirt fat sloppy…I didn’t let him service my until the 2nd guy came I needed a pan and a pvc 1.00 part he broke my pipe and caused my pan to start dripping inside my house 2 hours after he left I called for the manager and the ceo and the district manage some guy got on the phone by the name of David he’s the owner the ceo and everything and they was nothing they couple are would so at all t... read more
Business response:
We are concerned to hear about your experience. Please contact us at (972) 885-8436 so we can address the damage and poor service directly.
Completely unprofessional. Nobody showed up to the appointment. Wasted 3 hours of my time. Called the office and the informed me that the agent was on his way. Waited and waited but he never showed up. I am so glad this happened before I got a new system from you. It just shows that your employees lie and nobody really knows what are they doing. There should be an option for “ZERO “ stars on this survey.
Business response:
We apologize for the missed appointment and wasted time, Javier. This falls short of our standards. Please call us at (972) 885-8436 to resolve this.
He did the semi annual checkup and suggested I change filters more frequently than twice a year and showed me how to put a new one on myself in 3 months so I bought two. He made other suggestions but I decided to wait on those.
Business response:
We are absolutely thrilled to hear about your positive experience! Your technician's guidance on filter maintenance empowers you to optimize your system's performance year-round.
Joe explained everything and check my A/C in and outside. I only opted to get extra filter.
Business response:
Thanks Judy! Thrilled Joe provided thorough service and clear explanations. Your trust in our expertise inspires us daily!
Excellent, technician was professional and fixed the problem we were concerned about.
Technician was polite and very knowledgeable about our system. We are now very pleased with the way the system is running!!
The plumber technician was courteous, and knowledgeable and skilled in finding the problem and fixing it quickly.. no surprise bill amount , he worked with me and gave me the best offer, the peace of mind and direction from him about next step contact with restoration service was invaluable opening the way for my homeowners insurance to bring in the needed services quickly ..Easy , was the master plumbers name.. he was exceptional Doing more than he had to do in getting rid of the contaminated carpet under the refrigerator ... read more
Business response:
Thank you for your review! Easy's expertise and care truly shine through. We're grateful he exceeded expectations with restoration guidance.
I should’ve allowed the technician free to do what he suggested as the first course of action..(him being a master plumber..)I wanted him to crawl under the house because I was sure that was where the problem was..Nope!.. it was as he suggested to begin with.. the fridge water intake for (ice maker that we don’t have).. it was leaking a lot and a long time!
Business response:
We are delighted to hear our master plumber's expertise helped resolve your water leak issue efficiently!
Frequently asked questions about Infinity Texas Air
How is Infinity Texas Air rated?
Infinity Texas Air has a 4.9 star rating with 1,597 reviews.
When is Infinity Texas Air open?
Infinity Texas Air is open now. It is open 24/7.