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Isle Casino Hotel Bettendorf
- Hotels & Travel
- Bettendorf, IA
About this business
Location details
1777 Isle Pkwy, Bettendorf, IA, 52722, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
Very nice remodeled room with comfy bed. Scenic area, overlooking the Mississippi river. Beautiful hotel!! Casino has a large variety of machines and table games. We enjoyed our stay and will return in the fall again as we combine scenic road trip down the Mississippi with evening dinner and gambling.
Business response:
Thank you so much for your wonderful review! 🌟 We're thrilled to hear you enjoyed the newly remodeled room and found the bed comfy—rest and relaxation are what we aim for. The scenic views of the Mississippi River truly are a gem, and we're glad they added to your experience. It’s fantastic that you had fun at the casino and appreciated the variety of games. We love being part of memorable getaways, and your plan to return in the fall for another road trip, dinner, and gaming sounds perfect. We can't wait to welcome you bac... read more
The room was ok, no hot water. The maintenance man could not fix the lack of hot water until the next day. I had requested an extra blanket and pillow & was told by the phone receptionist that was not possible until the next day until the morning staff comes on for their shift.
Business response:
Thank you for your feedback. We're truly sorry to hear about the inconvenience you experienced during your stay. A lack of hot water and delay in providing basic amenities like an extra blanket and pillow is not the standard we strive for. We understand how frustrating this must have been and appreciate your patience while our team worked to resolve the issue. Your comments have been shared with our management team so we can improve our service and ensure better communication and responsiveness across all shifts. We hope you... read more
Room was very clean. Banquet facility was beautiful. Check in was quick and easy and numerous carts were available to transfer our luggage to the room.
Business response:
Thank you so much for your kind words! We're thrilled to hear that you enjoyed a smooth check-in experience, found your room spotless, and appreciated the beauty of our banquet facility. It's great to know the luggage carts made your arrival even more convenient. We hope to welcome you back again soon!
great place to stay
Business response:
Thank you for your feedback.
the north tower is nicer than the south tower. the pillows are still lousy,
Business response:
Thanks for the honest feedback and the solid 8/10 rating! We're glad you enjoyed the North Tower—it’s definitely a guest favorite for a reason. Sorry to hear the pillows didn’t hit the mark again. We’re working on improvements there, and your comment helps keep that front and center. Hope to welcome you back soon with a better night’s sleep!
clean,quiet and safe
Business response:
Thank you for the 10/10 review. We appreciate you staying with us and hope to see you again in the future.
At first i was in a smoking room. It was gross. But they were able to put me in a non smoking room.
Business response:
Thanks for sharing your experience. Starting off in a smoking room must’ve been frustrating — that lingering smell can really affect your comfort. I’m glad to hear the staff was able to accommodate you with a non-smoking room. It’s great to hear that our team responded quickly and made things right. We hope the rest of your stay was much more enjoyable!
The casino was absolutely amazing and the parking was absolutely perfect for us
Business response:
Thank you so much for your kind words! 🌟 We're thrilled to hear you had an amazing time at the casino and that the parking worked out perfectly for you. We aim to make every part of your visit seamless and enjoyable, and it’s wonderful to know we hit the mark. Looking forward to welcoming you back soon for another fantastic experience!
Nothing made it terrible. It's an good hotel.
Business response:
We are glad to hear that nothing made your stay terrible—that's always a good sign! It’s great to know the hotel met your expectations. If there’s anything specific you enjoyed, We would love to hear more!
Frequently asked questions about Isle Casino Hotel Bettendorf
How is Isle Casino Hotel Bettendorf rated?
Isle Casino Hotel Bettendorf has a 4 star rating with 7,571 reviews.
When is Isle Casino Hotel Bettendorf open?
Isle Casino Hotel Bettendorf is open now. It will close at 8:00 p.m.