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Isle Casino Hotel Bettendorf
- Hotels & Travel
- Bettendorf, IA
About this business
Location details
1777 Isle Pkwy, Bettendorf, IA, 52722, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
casino was good, carpet could be cleaner and the chairs are showing serious wear
Business response:
Thank you for taking the time to share your feedback. We’re glad to hear you enjoyed the casino overall. We also appreciate your comments regarding the cleanliness of our carpet and the condition of our chairs. Maintaining a comfortable and welcoming environment is very important to us, and your observations have been shared with our facilities team for review and improvement. We value your input and hope to have the opportunity to provide you with an even better experience on your next visit.
Clean, Friendly staff
Business response:
Thank you so much for your review! We’re glad to hear everything was clean and that our staff made you feel welcome. We appreciate you choosing us and hope to serve you again soon!
Business response:
Thank you for the review. We appreciate your feedback.
Business response:
Thank you for the amazing review!
Business response:
We’re absolutely thrilled to hear that you had such a wonderful stay with us. Our team works hard to create a warm, comfortable, and memorable experience for every guest, and it means a lot to know we succeeded during your visit.
Business response:
Thank you for the amazing 10/10 review. Perfect reviews are what make the hard work our team puts in worth it!
Check in was a breeze for a Saturday afternoon. Staff was friendly and informative. Hotel still offers smoking rooms which is rare these days. Everything you need is either on site or nearby. Nice quiet town with a welcoming community.
Business response:
Thank you so much for taking the time to share your experience with us! We’re thrilled to hear that check‑in was quick and easy and that our team made you feel welcome. We’re also glad you appreciated the option of smoking rooms. It’s wonderful to hear that you found everything you needed on-site or close by, and that you enjoyed the quiet, inviting atmosphere of the community. We hope to welcome you back again soon!
Very nice clean room Friendly staff Overall great stay
Business response:
Thank you so much for your kind words! We’re thrilled to hear you enjoyed our clean rooms and found our staff friendly. It’s wonderful to know you had a great stay with us. We hope to welcome you back again soon!
We arrived at 2:45pm. He said our room was ready but would have to charge us $10 to get the key or we had to wait till 3pm. We waited out of principal. Ridiculous! They are also one of the few that charge you $100 as a hold fee for incidentals. Not a hold...a charge. To be returned in 3 to 4 business days!
Business response:
Thank you for taking the time to share your feedback with us. We truly appreciate your visit and are sorry to hear that parts of your experience were frustrating. To clarify, the $10 fee is our standard early check‑in charge, which applies to all guests who check in before 3:00pm unless they are Caesars Diamond tier or higher. While your room was ready, the early check‑in fee still applies prior to the official check‑in time. We completely understand choosing to wait, and we're sorry if this process felt inconvenient. Regard... read more
Frequently asked questions about Isle Casino Hotel Bettendorf
How is Isle Casino Hotel Bettendorf rated?
Isle Casino Hotel Bettendorf has a 4 star rating with 7,710 reviews.
When is Isle Casino Hotel Bettendorf open?
Isle Casino Hotel Bettendorf is open now. It will close at 8:00 p.m.