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Isle Casino Hotel Bettendorf
- Hotels & Travel
- Bettendorf, IA
About this business
Location details
1777 Isle Pkwy, Bettendorf, IA, 52722, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
Check in was a breeze for a Saturday afternoon. Staff was friendly and informative. Hotel still offers smoking rooms which is rare these days. Everything you need is either on site or nearby. Nice quiet town with a welcoming community.
Business response:
Thank you so much for taking the time to share your experience with us! We’re thrilled to hear that check‑in was quick and easy and that our team made you feel welcome. We’re also glad you appreciated the option of smoking rooms. It’s wonderful to hear that you found everything you needed on-site or close by, and that you enjoyed the quiet, inviting atmosphere of the community. We hope to welcome you back again soon!
Very nice clean room Friendly staff Overall great stay
Business response:
Thank you so much for your kind words! We’re thrilled to hear you enjoyed our clean rooms and found our staff friendly. It’s wonderful to know you had a great stay with us. We hope to welcome you back again soon!
Comfortable bed good pillows, shower pressure is awesome!!! Only issue non smoking room smells slightly like cig smoke. Not super bad but it is there.
Business response:
Thank you for your feedback, Serena!
refrigerator did not work. otherwise was good room
Business response:
Thank you for staying with us and for sharing your feedback. We’re glad to hear you enjoyed the room overall, but we’re very sorry the refrigerator wasn’t working during your stay. That’s not the experience we want for our guests. Our team has already been notified so we can ensure this doesn’t happen again. We appreciate you letting us know, and we hope to welcome you back for an even better stay next time.
Staff
Business response:
Thank you so much for the amazing review! We appreciate it!
The staff was friendly, casino was great and Kelley’s restaurant was great. Our room Was cold and the heat didn’t work
Business response:
Thank you so much for taking the time to share your experience with us! We’re thrilled to hear you enjoyed our friendly staff, the casino, and your meal at Kelley’s — we’ll be sure to pass those compliments along. We’re truly sorry to hear that your room was cold and that the heat wasn’t working properly. That’s not the experience we want for our guests. Please know we’re following up with our maintenance team to ensure this is addressed right away. We appreciate your feedback and hope to have the opportunity to welcome you ... read more
Business response:
Thank you so much for your kind review! We greatly appreciate it.
Business response:
Thank you so much for the perfect rating! 🌟 We really appreciate you taking the time to leave a review. We’re glad to know you had a great experience, and we look forward to serving you again!
We arrived a little after 4 couldn't get checked in first 2 people we dealt with where extremely friendly at 6 we went & tried to check in room was finally available the younger gentleman was extremely rude & very unfriendly! I personally think he needs a different job that does involve customer service!
Business response:
Thank you for sharing your feedback. We apologize that your check-in experience did not meet expectations. This has been shared with the hotel management team to address with the team member.
Frequently asked questions about Isle Casino Hotel Bettendorf
How is Isle Casino Hotel Bettendorf rated?
Isle Casino Hotel Bettendorf has a 4 star rating with 7,685 reviews.
When is Isle Casino Hotel Bettendorf open?
Isle Casino Hotel Bettendorf is open now. It will close at 8:00 p.m.