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Isle Casino Hotel Bettendorf
- Hotels & Travel
- Bettendorf, IA
About this business
Location details
1777 Isle Pkwy, Bettendorf, IA, 52722, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
Clean room and fun stay!!
Staff was very nice and friendly, and parking was good and we loved the casino! There was a little too much smoke in the casino, overall it was great, and we will be back!
Business response:
Thank you for the 10/10 review! We’re thrilled to hear you enjoyed our friendly staff, convenient parking, and the excitement of the casino. We appreciate your feedback regarding the smoke and are glad to know it didn’t take away from your overall great experience. We truly appreciate your comments and look forward to welcoming you back again soon!
Easy to park and the resort was nice. Room was in great condition. Bed comfortable. Casino was lively and staff were friendly. I will make another trip here for a weekend getaway.
Business response:
Thank you for the 10/10 review! We’re so happy to hear you enjoyed the easy parking, comfortable room, lively casino, and our friendly staff. It’s great to know everything made for a perfect weekend getaway, and we look forward to welcoming you back again soon!
Our room on the fifth floor was quite clean, the hotel had GREAT amenities and dining was extremely easy for breakfast and supper. The bar is also top notch because my wife's Ild Fashion was great with muddled marachino cherries. Parking was free and easy to get in and out. We PLAN to stay there again in June.
Business response:
Thank you for the great review! We’re so glad you enjoyed the clean room, amenities, easy dining, and the bar especially that Old Fashioned. Free, easy parking is always a plus! The pictures you shared are absolutely beautiful, and we truly appreciate them. We look forward to welcoming you back in June!
Parking was fine... couldn't find access to the upper level. Room seemed small..but nice. No microwave... overall it met our needs. Will stay again if the need arises
Business response:
Thank you for taking the time to share your experience and for the 8/10 rating. We’re glad to hear that parking worked well for you and that the room, though smaller, met your needs and was comfortable. We appreciate your feedback regarding access to the upper level and the absence of a microwave—this is helpful as we continue to look for ways to improve our guests’ experience. We’re happy to know you would stay with us again and look forward to welcoming you back if the need arises.
Great stay but was really looking forward to a hot tub
Business response:
Thank you for the perfect 10/10 rating! We’re so glad you had a great stay. We understand the disappointment about the hot tub and appreciate you sharing that feedback—it’s helpful for us moving forward. We hope to welcome you back again and make your next visit even better.
Checkin was fast and efficient. The room was clean and comfortable. The bed was clean and comfortable. Pillows were great. No lotion was provided.😞
Business response:
Thank you for your feedback, Carol! We hope to see you again in the future.
casino was good, carpet could be cleaner and the chairs are showing serious wear
Business response:
Thank you for taking the time to share your feedback. We’re glad to hear you enjoyed the casino overall. We also appreciate your comments regarding the cleanliness of our carpet and the condition of our chairs. Maintaining a comfortable and welcoming environment is very important to us, and your observations have been shared with our facilities team for review and improvement. We value your input and hope to have the opportunity to provide you with an even better experience on your next visit.
We arrived at 2:45pm. He said our room was ready but would have to charge us $10 to get the key or we had to wait till 3pm. We waited out of principal. Ridiculous! They are also one of the few that charge you $100 as a hold fee for incidentals. Not a hold...a charge. To be returned in 3 to 4 business days!
Business response:
Thank you for taking the time to share your feedback with us. We truly appreciate your visit and are sorry to hear that parts of your experience were frustrating. To clarify, the $10 fee is our standard early check‑in charge, which applies to all guests who check in before 3:00pm unless they are Caesars Diamond tier or higher. While your room was ready, the early check‑in fee still applies prior to the official check‑in time. We completely understand choosing to wait, and we're sorry if this process felt inconvenient. Regard... read more
Frequently asked questions about Isle Casino Hotel Bettendorf
How is Isle Casino Hotel Bettendorf rated?
Isle Casino Hotel Bettendorf has a 4 star rating with 7,725 reviews.
When is Isle Casino Hotel Bettendorf open?
Isle Casino Hotel Bettendorf is open now. It will close at 8:00 p.m.