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Isle Casino Hotel Bettendorf
- Hotels & Travel
- Bettendorf, IA
About this business
Location details
1777 Isle Pkwy, Bettendorf, IA, 52722, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
Room was clean. Bed was great. No idea why they put us in a smoking room. As a former smoker no biggie but that was strange. Also we called their reservation desk and the gent quoted $144. I mentioned Orbitz said $98. He said that’s not guaranteed and is only available if someone cancels. All false. We went thru Orbitz and got it for $98 which included taxes and add ons. FYI slots are stingy!
Business response:
Thank you for your feedback, David!
Great room, courteous staff.
Business response:
Thank you so much for your kind words! We’re delighted to hear you enjoyed the room and that our staff made a positive impression. Providing a comfortable stay and courteous service is always our top priority, and your feedback means a lot to us. We look forward to welcoming you back again soon!
The place was neat and exciting for adults and kids
Business response:
Thank you so much for sharing your experience! We’re thrilled to hear that you found the place neat and exciting for both adults and kids. Creating a welcoming environment where everyone can have fun is exactly what we strive for, and it’s wonderful to know we hit the mark. We look forward to welcoming you and your family back for more memorable visits!
Fast check in . Very clean friendly hotel.
Business response:
Thank you so much for the amazing review! It's 10/10 reviews like this that make the customer we strive to give all worth it.
Very nice remodeled room with comfy bed. Scenic area, overlooking the Mississippi river. Beautiful hotel!! Casino has a large variety of machines and table games. We enjoyed our stay and will return in the fall again as we combine scenic road trip down the Mississippi with evening dinner and gambling.
Business response:
Thank you so much for your wonderful review! 🌟 We're thrilled to hear you enjoyed the newly remodeled room and found the bed comfy—rest and relaxation are what we aim for. The scenic views of the Mississippi River truly are a gem, and we're glad they added to your experience. It’s fantastic that you had fun at the casino and appreciated the variety of games. We love being part of memorable getaways, and your plan to return in the fall for another road trip, dinner, and gaming sounds perfect. We can't wait to welcome you bac... read more
The room was ok, no hot water. The maintenance man could not fix the lack of hot water until the next day. I had requested an extra blanket and pillow & was told by the phone receptionist that was not possible until the next day until the morning staff comes on for their shift.
Business response:
Thank you for your feedback. We're truly sorry to hear about the inconvenience you experienced during your stay. A lack of hot water and delay in providing basic amenities like an extra blanket and pillow is not the standard we strive for. We understand how frustrating this must have been and appreciate your patience while our team worked to resolve the issue. Your comments have been shared with our management team so we can improve our service and ensure better communication and responsiveness across all shifts. We hope you... read more
Room was very clean. Banquet facility was beautiful. Check in was quick and easy and numerous carts were available to transfer our luggage to the room.
Business response:
Thank you so much for your kind words! We're thrilled to hear that you enjoyed a smooth check-in experience, found your room spotless, and appreciated the beauty of our banquet facility. It's great to know the luggage carts made your arrival even more convenient. We hope to welcome you back again soon!
great place to stay
Business response:
Thank you for your feedback.
the north tower is nicer than the south tower. the pillows are still lousy,
Business response:
Thanks for the honest feedback and the solid 8/10 rating! We're glad you enjoyed the North Tower—it’s definitely a guest favorite for a reason. Sorry to hear the pillows didn’t hit the mark again. We’re working on improvements there, and your comment helps keep that front and center. Hope to welcome you back soon with a better night’s sleep!
Frequently asked questions about Isle Casino Hotel Bettendorf
How is Isle Casino Hotel Bettendorf rated?
Isle Casino Hotel Bettendorf has a 4 star rating with 7,683 reviews.
When is Isle Casino Hotel Bettendorf open?
Isle Casino Hotel Bettendorf is closed now. It will open at 8:00 a.m.