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Isle Casino Hotel Bettendorf
- Hotels & Travel
- Bettendorf, IA
About this business
Location details
1777 Isle Pkwy, Bettendorf, IA, 52722, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
Casino has a smoke problem. Room had an issue with water temperature. No cold. Tub could have poached chicken it was so hot. 2 night stay and no housekeeping for garbage pick up. Staff was extremely pleasant.
Business response:
Thank you for your feedback and for choosing to stay with us. We sincerely apologize for the issues you experienced during your stay. We understand how important comfort is, and we’re sorry to hear about the smoke concerns in the casino, the lack of temperature control in your room, and the missed housekeeping service. The water temperature issue you described is certainly not the experience we want for our guests, and we appreciate you bringing it to our attention so it can be addressed promptly. On a positive note, we’re v... read more
Staff was so nice check in!!! Room was so clean and perfect. The bed was so comfortable and the sheets were so soft.
Business response:
Thank you so much for your wonderful review! We’re thrilled to hear that you had such a positive experience with us. It’s great to know our team made a strong impression at check-in and that you found your room clean, comfortable, and relaxing. Providing a welcoming atmosphere and a great night’s rest is exactly what we strive for, so your kind words truly mean a lot to us. We appreciate you taking the time to share your feedback and look forward to welcoming you back again soon!
The casino was fun. I went with a couple of friends and had lots of fun. The only down side was that the rooms had microwave
Business response:
Thank you for your review! We’re so glad to hear you had a fun time at the casino and enjoyed your visit with friends—that’s what it’s all about! We appreciate your feedback regarding the room amenities. Your input is valuable, and we’ll keep it in mind as we continue to improve the guest experience. We hope to welcome you and your friends back again for another great stay soon!
Room was clean. Check in was easy.
Business response:
Thank you for your 8/10 rating! We’re glad to hear you found the room clean and that your check-in experience was smooth and easy. Providing a comfortable stay and efficient service is very important to us. We appreciate your feedback and look forward to welcoming you back again soon!
Great hotel and event space!!! Front desk was amazing. Parking was free and great!
Business response:
Thank you for the perfect score and the wonderful feedback! We’re so glad you enjoyed your stay, our event space, and the front desk service. We’re also happy to hear the free parking was a plus. We truly appreciate you choosing to stay with us and hope to welcome you back again soon!
The staff was excellent. The rooms were a roomie and it was just an overall beautiful place.
Business response:
Thank you for your review, Elizabeth!
Because this is attached to a Casino, the first thing you smell when walking in is smoke. At least the rooms are away from the Casino but you will smell it all the way to the elevators. The rooms were nothing special but the bathroom was not cleaned. There was pee stains all around the bottom of the toilet. Gross
Business response:
Thank you for your feedback. We’re sorry to hear about the smoke odor on the way to the elevators and especially concerned about the cleanliness of the bathroom. This is not acceptable, and we’ve shared your comments with our housekeeping and management teams to address this immediately. We appreciate you bringing this to our attention and apologize for the inconvenience.
Business response:
Thank you for taking the time to rate your stay with us and for the 8/10 score. We’re glad to see you had a mostly positive experience. If there’s anything we could have done to make your visit even better, we would truly value your feedback. We hope to have the opportunity to welcome you back again soon.
Livligt Casino. Rouletten hade ingen trippelnolla vilket är bra. Stort rum med alla bekvämligheter. Skön säng och kuddar.
Business response:
Thank you for your thoughtful review! We’re glad you enjoyed the lively casino atmosphere and appreciated the roulette setup. It’s great to hear that you found the room spacious, well‑equipped, and comfortable especially the bed and pillows. We truly appreciate your feedback and hope to welcome you back again soon.
Frequently asked questions about Isle Casino Hotel Bettendorf
How is Isle Casino Hotel Bettendorf rated?
Isle Casino Hotel Bettendorf has a 4 star rating with 7,790 reviews.
When is Isle Casino Hotel Bettendorf open?
Isle Casino Hotel Bettendorf is open now. It will close at 8:00 p.m.