Isle Casino Hotel Waterloo

rajmond 

on Expedia

3 months ago

Everything is excellent 

Rex 

on Expedia

3 months ago

Restaurant was very good but did not serve breakfast and was only one around property. Chairs were badly worn in casino. 

Sara 

on Expedia

3 months ago

No frills. Very basic. Front desk gentleman was polite. Room was clean. Bathroom was clean. Shower pressure was terrible. Coffee is only available from the front desk. Nobody tells you this when you check in. Coffee is also not available in room. I wish someone had told me where I could get a cup of coffee 😩. 

Joseph 

on Expedia

3 months ago

On our last morning, we were woken up around 8 by a house keeper barging in, even though we had the do not disturb sign on the door. I was startled and reacted accordingly, and the maid claimed the front desk claimed i had already checked out. And then she left, and we tried to go back to sleep with no luck. Later i asked the front desk, and they said the maid was the one who was mistaken. I found it to show a lack of accountability on any of their parts. I was also bothered by the lack of attention to room maintenance. The ... read more

Heather 

on Expedia

3 months ago

Wish the parking lot was closer. No ice machine on floor 3. 

Shawn 

on Expedia

3 months ago

No in room coffee is very inconvenient. The staff at the coffee shop in the lobby is amazing though. The bathroom was not clean. There were several things (Bobby pins, a tag, etc) on the bathroom floor. 

Tammy 

on Expedia

3 months ago

Man behind the desk was rude. 

THEODORE 

on Expedia

3 months ago

Bad dining and dirty hallways