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Isle Casino Hotel Waterloo
- Casinos
- Waterloo, IA
About this business
Isle Casino Hotel® Waterloo is the place to go for a good time, no matter what you’re looking for. Come for our extensive selection of casino games, and stay for our entertainment lineup, delicious dining choices, and enticing promotions. When you’re ready to turn in for the night, our cozy and well-appointed accommodations are right at hand. It all adds up to an experience you won’t find anywhere else, at a place you’ll want to return to again and again.
Location details
777 Isle of Capri Blvd, Waterloo, IA, 50701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Nice decor Convenient layout Nice bathroom/shower Terrible bed- like an old coiled spring mattress No control over temperature in room-locked thermostat Casino too dark Great coffee
Business response:
We acknowledge your feedback, John. We apologize for the issues with the bed and temperature control. Thank you for sharing your experience.
Business response:
Your positive feedback is appreciated. Thank you for sharing your experience with us.
Good location, parking, nice room
Business response:
Thank you for taking the time to share your positive feedback, Michele. We deeply cherish your kind words about our location, parking, and room.
They always put me in a room that is close to the elevator as I don’t like walking alone after bring at the casino
Business response:
We are grateful for your positive feedback, Dar. We are glad to hear that you appreciate the convenient room location.
Business response:
Thanks for the 5-star rating, Jill! It is greatly appreciated!
Usually it’s a nice experience.
Business response:
We sincerely value your feedback, Suada. Thank you for letting us know you had a nice experience.
Was nice and quiet
Business response:
We are happy to hear that your stay was nice and quiet, Ricky. Thank you for sharing your experience.
The staff were great...the location was great...we forgot smoking was allowed in the casino...we smelled smoke in our room. Smokers will always find a way. Otherwise we loved the room
Business response:
Your positive experience is greatly appreciated, William. We apologize about the smoking smell, but we are glad you enjoyed the room and location. Thank you!
The hotel inside and casino were wonderful and we enjoyed our limited stay. However, the area around the casino is still under construction and alternative restaurants and other amenities are about 10 minute away from the area. The staff was wonderful and check in/check out was fast and appropriate. However, we found that our room was not cleaned properly - ie shower had long strands of blond hair on the wall and dirty towels were found shoved into one of the cupboards. This leaves us to wonder if the rest of the room was cl... read more
Business response:
Hi Kristin, thank you for the review. We apologize about the cleanliness of your room, and we will pass your review onto our hospitality staff. However, we are glad to hear that you enjoyed your stay and that you found our staff wonderful. We hope to welcome you back soon!
Frequently asked questions about Isle Casino Hotel Waterloo
How is Isle Casino Hotel Waterloo rated?
Isle Casino Hotel Waterloo has a 4.3 star rating with 5,092 reviews.
When is Isle Casino Hotel Waterloo open?
Isle Casino Hotel Waterloo is closed now. It will open on Monday at 9:00 a.m.