This profile has been claimed by the business owner or representative.
Isle Casino Hotel Waterloo
- Casinos
- Waterloo, IA
About this business
Isle Casino Hotel® Waterloo is the place to go for a good time, no matter what you’re looking for. Come for our extensive selection of casino games, and stay for our entertainment lineup, delicious dining choices, and enticing promotions. When you’re ready to turn in for the night, our cozy and well-appointed accommodations are right at hand. It all adds up to an experience you won’t find anywhere else, at a place you’ll want to return to again and again.
Location details
777 Isle of Capri Blvd, Waterloo, IA, 50701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
It was very enjoyable
Business response:
Thank you for your positive feedback, Beverly! We're thrilled to hear that you had an enjoyable experience at Isle Casino Hotel Waterloo. If you have any further comments or suggestions, please feel free to reach out to us at (877) 475-3946.
The beds are horrible... like sleeping on a rock with a thin blanket on top of it. No springs. No foam. Everything else was really good, but when you only sleep about 1 hour it taints your view of everything else!!
Business response:
We apologize for the inconvenience you experienced with our beds, Brenda. We appreciate your feedback and will take it into consideration for future improvements. If you have any further concerns, please don't hesitate to reach out to us at (877) 475-3946.
Clean, safe and friendly staff! Not to mention casino right there!
Business response:
We're thrilled to hear that you had a positive experience at Isle Casino Hotel Waterloo, Suada! Our team takes pride in providing a clean and safe environment, and we're glad you found our staff to be friendly. Thank you for your review, and we hope to welcome you back soon!
This was fine. Unfortunately there was mold in the bathroom.
Business response:
Thank you for your feedback, Terri. We apologize for any inconvenience caused by the mold in the bathroom. We take cleanliness and guest satisfaction seriously, and we will address this issue immediately. Please feel free to reach out to us at (877) 475-3946 if you have any further concerns.
Business response:
Thank you for your review, Doralle. We appreciate your feedback and are glad to hear that you had a positive experience at Isle Casino Hotel Waterloo. If you have any further comments or suggestions, please feel free to reach out to us at (877) 475-3946.
Business response:
Thank you for your feedback, Rebecca. We appreciate you taking the time to share your thoughts.
Great experience
Business response:
Thank you for your positive feedback, Robert! We're thrilled to hear that you had a great experience at Isle Casino Hotel Waterloo. If you have any further comments or suggestions, please don't hesitate to reach out to us at (877) 475-3946.
limited dining options , no comp adult beverages , limited casino floor service , road construction inconvenient
Business response:
We appreciate your feedback, Felix. We apologize for any inconvenience caused by the limited dining options and casino floor service. We understand that road construction can be inconvenient, but it is now finished! However, we do apologize for any inconvenience it may have caused during your visit. We value your input and will take it into consideration to improve our services. If you have any further concerns, please feel free to reach out to us at (877) 475-3946.
My only complaint is that valet parking was closed
Business response:
Thank you for your feedback, Catherine. Unfortunately, due to staffing, we can no longer offer the valet parking option as an amenity. We appreciate your understanding and hope to provide you with a flawless experience on your next visit.
Frequently asked questions about Isle Casino Hotel Waterloo
How is Isle Casino Hotel Waterloo rated?
Isle Casino Hotel Waterloo has a 4.3 star rating with 4,981 reviews.
When is Isle Casino Hotel Waterloo open?
Isle Casino Hotel Waterloo is closed now. It will open at 9:00 a.m.