Isle Casino Hotel Waterloo

3.9

Casinos
Waterloo, IA

About this business

Arts & Entertainment Casinos

Location details

777 Isle of Capri Blvd, Waterloo, IA, 50701, United States

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Weekday	Schedule	Status
Mon	9:00 a.m. to 6:00 p.m.
Tue	9:00 a.m. to 6:00 p.m.
Wed	9:00 a.m. to 6:00 p.m.
Thu	9:00 a.m. to 6:00 p.m.
Fri	9:00 a.m. to 6:00 p.m.
Sat	Closed
Sun	Closed

3.97,186 reviews

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Anonymous

5 years ago

i just like it and love it thanks for been gokd to me

Business response:

Thank you for staying with us, we hope to see you again soon.

leilani

5 years ago

Business response:

Thanks for your positive review! Sincerely, Isle Casino Hotel Waterloo

Anonymous

5 years ago

The only thing that was bad was there weren’t any carts to take your stuff to your room from your car. We were in the 3rd floor at the end of the hall and we had to carry all or stuff and make several trips. They didn’t have carts because of covid but that was very inconvenient for us.

Business response:

Thank you for your feedback! I apologize for the inconvenience, we had to remove the carts due to health and safety concerns. Sincerely, Isle Casino Hotel Waterloo

Lindy

5 years ago

Would return Our room was very clean and well taken care of. Staff was kind, everyone working wore their masks and kept a safe distance. We ate at the restaurant on site and had a wonderful waitress, food was beyond expectations. We didn’t use the pool however it looked nice, it was full of kids, but they do offer adult swim 10p-midnight. We were traveling without our kiddos, but would have utilized the pool had we had them with us. We wondered the casino a bit, if you’re more COVID conscience I would avoid the casino. Every... read more

Business response:

Thank you for taking the time to send us a nice comment regarding your recent stay. We strive to provide superior Family Style Service and we are trilled to hear you enjoyed your experience. We look forward to seeing you again soon.

Anonymous

5 years ago

Delayed check in. Check in time is 4:00. We arrived after 5:00 and were told we’d have to wait for our room. We didn’t wait long, but after traveling waiting in the lobby for a room wasn’t ideal.

Business response:

Thank you for your feedback. I'm sorry to hear about your inconvenient check-in experience. Your review will be shared with the front desk manager. Sincerely, Isle Casino Hotel Waterloo

Anonymous

5 years ago

Huge bathroom, very nice clean room, did not enjoy all the unattended kids jumping in and out of hot tub and pool

Business response:

Thank you for your wonderful review. We appreciate your feedback! Sincerely, Isle Casino Hotel Waterloo

Ryan

5 years ago

Business response:

Thank you for your review! We appreciate your positive feedback. Sincerely, Isle Casino Hotel Waterloo

Tamara

5 years ago

Very clean and spacious room. The be was comfortable. We would definitely stay again.