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iTrustCapital, named the best Crypto IRA Platform in America*, helping investors access Crypto, Gold and Silver Assets within their Roth, SEP and Traditional retirement accounts. Securing more than $2 Billion Dollars for tens of thousands of clients, iTrustCapital is revolutionizing the retirement account industry.
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Great Support Julian was very friendly and easy to work with. He fixed my issue right away.
Business response:
Thank you, Parker! We appreciate you taking the time to share your feedback.
Customer Support is… Chad Poulos with Customer Support is what I wish existed in all businesses. Fast, efficient, professional and patient. Thanks Chad!! 😊
Business response:
Thank you, Bill! It's wonderful to know that Chad provided you with such excellent service. We appreciate you taking the time to share your feedback.
Jonathan was quick fast and precise. Jonathan was quick fast and precise. Exactly what u needed
Business response:
Thank you, Eric! We're thrilled to hear that you had a positive experience.
Great customer service again Great customer service. Chad V. did a great job explaining the process of my ira transfer. He checked the status and found that it was moving quickly. Thanks for your help Chad V.
Business response:
Thank you, Randy! We appreciate your kind words about Chad V. and the service you received.
Jonathan Kim has always been very… Jonathan Kim has always been very helpful and patient with me. I’m not computer savvy, so he has to take extra time to help me. Thanks Jonathan
Business response:
Thank you, frank! We're so glad to hear that you had a positive experience with Jonathan.
Julian was very helpful and efficient! Julian was very helpful and efficient!
Business response:
Thank you, Joshua! We're so glad to hear that Julian provided you with such a positive experience.
Jeff and Nadia at iTrustCapital get top… Jeff and Nadia at iTrustCapital get top marks for their professionalism and responsiveness. Awesome team. Awesome product. Awesome experience.
Business response:
We appreciate your kind words and are thrilled to hear about your positive experience with Jeff and Nadia.
Asked Rep question Ben.. Asked Rep question Ben.. and got what i needed after on hold 5 mins and asked DCA question also.
Business response:
Thank you, Padraig! We appreciate you taking the time to share your experience.
The agent was so helpful so calm so… The agent was so helpful so calm so knowledgeable and so patient I don’t think I’ve ever had such a positive sincerely helpful customer service interaction like I had with Shawn. I can only imagine how positively every customer reacts to his true interest in providing all the help a customer may need. He goes above and beyond and that’s what you want at customer service. Thank you for Shawn for being there.
Business response:
Thank you! We appreciate your kind words and will share your feedback with the team.
iTrustCapital has a 4.9 star rating with 9,211 reviews.
iTrustCapital is closed now. It will open tomorrow at 8:00 a.m.