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iTrustCapital
- Finance
- Irvine, CA
About this business
iTrustCapital, named the best Crypto IRA Platform in America*, helping investors access Crypto, Gold and Silver Assets within their Roth, SEP and Traditional retirement accounts. Securing more than $2 Billion Dollars for tens of thousands of clients, iTrustCapital is revolutionizing the retirement account industry.
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Joseph Kim was an excellent help in the… Joseph Kim was an excellent help in the process of setting up a Roth IRA and answering all of my detailed questions. His customer service was superior, which is why I decided to go with iTrustCapital vs. BitIRA. BitIRA did not have a specialist available to speak with me when I called. They said the specialist would call me back. I waited over two hours for a callback but never received a call from BitIRA. That's when I called Joseph right back at iTrust, and he helped me over the pho... read more
Business response:
Thank you, Joe! Please reach out if you have any other questions. Enjoy the platform!
Stacy Liu and Diego were very helpful… Stacy Liu and Diego were very helpful in fixing a MFA issue with my account. Thank you!
Business response:
Thank you, TraderJon! We're happy to hear that Stacy and Diego were very helpful in fixing your MFA. Please reach out if you have any other questions; our team is here to help!
All good with Mark and iTrust Mark Morales from iTrust took care of my concern quickly and thoroughly.
Business response:
Thank you for sharing your positive experience with Mark. If you have any other questions, please reach out to us.
Stacy Liu was amazing Stacy Liu was amazing! Thank you for assisting me with my email update. Thank you for taking security measures and not allowing this process to be easy. I changed my email with several platforms and honestly, it was too easy. iTrustCapital went above and beyond. Great platform! Great service!
Business response:
Thank you, Milady! Great customer service is what we strive for. If you have any additional questions please reach out to us. Happy investing!
Danielle was extremely helpful Danielle was extremely helpful. I was confused, she made sure I went through the steps while being patient and kind.
Business response:
Hi Katherine, we appreciate the positive feedback regarding Danielle. Thank you for your review!
New to iTrust Capital I'm new to iTrust Capital and i ran into an issue setting up my ACH for my new account. Mr. Pooya Ferasati assisted me and was very helpful and with all my questions I has and solved my issue.
Business response:
Thank you for choosing us, P J! If you have any additional questions don't hesitate to get in touch with us; our team is here to help.
Denielli = customer service Denielli gave me a follow up call to make sure I was helped to the fullest extent and answered some uncertain questions of mine. Thank you for the follow up and for your stellar customer service. I had the phone call on speaker and afterwards my girl friend said out loud, “that was some of the best customer service I’ve ever heard.” We need more Deniellis.
Business response:
Thank you, Marcus! Stellar customer service is what we strive for. Please contact us if you have any questions.
Shawn was great! I appreciate such a service. Shawn was great! Very helpful to me in maneuvering my way around the site, as well as my asking a deposit related question. I hung up, as a happy customer. In my call, I initially acknowledged to Shawn my seeing Itrust's recent 2024 customer service award. Shawn's professionalism and assistance with me was totally in keeping with the reason the company received such an accolade.
Business response:
Thank you, Stan! Professional service is what we strive for. Please reach out if you have any other questions; our team is here to help!
Pooya was very good at his customer… Pooya was very good at his customer service. Very friendly and helpful.
Business response:
Hi Mark, we appreciate the positive feedback. Thank you for your review!
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.9 star rating with 7,523 reviews.
When is iTrustCapital open?
iTrustCapital is closed now. It will open at 8:00 a.m.