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iTrustCapital
- Finance
- Irvine, CA
About this business
iTrustCapital, named the best Crypto IRA Platform in America*, helping investors access Crypto, Gold and Silver Assets within their Roth, SEP and Traditional retirement accounts. Securing more than $2 Billion Dollars for tens of thousands of clients, iTrustCapital is revolutionizing the retirement account industry.
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Mark Morales The GOAT Support person The Support person was very good. Mark Morales was great. He was helpful, patient and answered all my questions. Also gave some tips on setting up my multi monitors. Great Job.
Business response:
Thank you, Clark! We strive to provide excellent customer service, and we're happy to know that Mark met your expectations. Please reach out if you have any additional questions; our team is here to help!
Alyssa was absolutely amazing and… Alyssa was absolutely amazing and thorough. Dealing with her has made my Itrust experience all that much better. Thank you Alyssa for your professional demeanor and your positive attitude while speaking!
Business response:
Thank you, Issac! We're so glad to hear you had a positive experience with Alyssa. We appreciate your kind words about her professionalism and positive attitude.
Zoom Verification Call Alyssa was helpful and made this a painless and professional process. Thank you.
Business response:
Thank you, Eric! We are so glad to hear that you had a positive experience.
Great customer service Great customer service! While the user interface on their website is not perfect and most intuitive, their customer support rocks. Both the first line of support from as well as Sharon, in the second line of support helping me with more complex issue. They are quick, responsive, helpful and to the point. Their processes are simple and easy to follow.
Business response:
Thank you, Maja! Great customer service is what we strive for.
Alyssa was friendly, process was seemless Alyssa was friendly. The process leading up to the verification meeting, and the meeting itself was seemless and quick.
Business response:
Thank you for sharing your awesome experience with Alyssa. Please reach out if you have any other questions; our team is here to help!
Immediate and informed service There was no extended wait time on the phone. Julian, the I Trust representative, was very courteous and well informed. He clearly explained the next steps to be taken and the timeline. I give him 5 stars.
Business response:
Thank you, David! 5-star service is what we strive for. Please reach out if yo have any additional questions or concerns.
What an awesome experience it was. It was an excellent experience talking to you Stacy Liu. You have the most amazing way of making people feel comfortable with your happiness. Excellent support service…
Business response:
Thank you, Aureliano! We're so happy to hear you had a positive experience.
Ashley was clear with her instructions… Ashley was clear with her instructions and help me to navigate through the app with ease. She’s very knowledgeable and clearly pays attention to detail. Ashley was very professional!
Business response:
Thank you, Richard! We appreciate your kind words.
I appreciate the customer communication… I appreciate the customer communication the team provides. Rolling over money us a slow process and i like the iTrust reached out to me to co firm when the check arrived and let me know via text when the funds were available.
Business response:
Thank you for the feedback, Russell. Please reach out if you have any additional questions regarding your rollover; our team is here to help.
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.9 star rating with 9,167 reviews.
When is iTrustCapital open?
iTrustCapital is closed now. It will open tomorrow at 8:00 a.m.