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iTrustCapital
- Finance
- Irvine, CA
About this business
iTrustCapital, named the best Crypto IRA Platform in America*, helping investors access Crypto, Gold and Silver Assets within their Roth, SEP and Traditional retirement accounts. Securing more than $2 Billion Dollars for tens of thousands of clients, iTrustCapital is revolutionizing the retirement account industry.
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Quick, clear, to the point & friendly Quick, clear, to the point and friendly!
Business response:
Thank you, Bruno! We appreciate you taking the time to leave a positive review. We're glad you found our service quick, clear, and friendly.
I spoke with Jimmy I spoke with Jimmy. Very professional and polite. Pleasure to deal with.
Business response:
Thank you, Joe! We appreciate your kind words about Jimmy.
Picked up on the first ring!! First off, they pick up my phone call on the first ring, which is something I’ve never experienced before. Typically, I would call an 800 number only to be met with a prompt that Wood, intern, lead to a 30 minute rabbit hole leading to another automated system. I was greeted by Chad Poulos, Who is, head and shoulders far above any customer representative I have ever spoken to, and he was very patient with me in setting my account up all the way to the signature requirement. We stopped there only... read more
Business response:
Thank you, Michael! We appreciate your kind words about your experience with Chad.
Clear instructions on how to convert my… Clear instructions on how to convert my account.
Business response:
Thank you, Martin! Excellent service is what we strive for. Please reach out if you have any additional questions.
Wonderful company!! I am a retired nurse that doesn’t know About money and moving money— Lindsey was WONDERFUL!!! She helped me so much! 1trust capital is lucky to have a wonderful person!!! Joan
Business response:
Thank you, Joan! We're so glad to hear that Lindsey was able to provide you with such excellent support.
Great customer service Great customer service for account changes! Stacy was friendly and prompt in her responses.
Business response:
Thank you, DS & HY Wu! Great customer service is what we strive for.
Happy client since 2021! I have been an iTrust client since 2021. I find the user interface to be easy to navigate and asset options to be sufficient, while looking forward to the upcoming increase in available assets. Regarding customer service, I have had thorough, competent, and exceptional service, specifically from RM Chad Poulos! Chad quickly and assuredly took care of my recent need and provided additional information that I was not previously aware of. Chad will be my go-to RM for any future needs at iTrust! Thanks f... read more
Business response:
Thank you, Steve! We appreciate your kind words and feedback. It's wonderful to hear that you've had a positive experience with our platform and customer service.
Alyssa was very professional and very… Alyssa was very professional and very informative. Thank you
Business response:
Thank you, Todd! We're thrilled to hear you had a positive experience.
Ashley was very helpful. Ashley was very helpful.
Business response:
Thank you, David! We appreciate you taking the time to share your positive experience with us.
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.9 star rating with 9,211 reviews.
When is iTrustCapital open?
iTrustCapital is closed now. It will open tomorrow at 8:00 a.m.