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iTrustCapital
- Finance
- Irvine, CA
About this business
iTrustCapital, named the best Crypto IRA Platform in America*, helping investors access Crypto, Gold and Silver Assets within their Roth, SEP and Traditional retirement accounts. Securing more than $2 Billion Dollars for tens of thousands of clients, iTrustCapital is revolutionizing the retirement account industry.
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great customer service Great customer service for account changes! Stacy was friendly and prompt in her responses.
Business response:
Thank you, DS & HY Wu! Great customer service is what we strive for.
Happy client since 2021! I have been an iTrust client since 2021. I find the user interface to be easy to navigate and asset options to be sufficient, while looking forward to the upcoming increase in available assets. Regarding customer service, I have had thorough, competent, and exceptional service, specifically from RM Chad Poulos! Chad quickly and assuredly took care of my recent need and provided additional information that I was not previously aware of. Chad will be my go-to RM for any future needs at iTrust! Thanks f... read more
Business response:
Thank you, Steve! We appreciate your kind words and feedback. It's wonderful to hear that you've had a positive experience with our platform and customer service.
Alyssa was very professional and very… Alyssa was very professional and very informative. Thank you
Business response:
Thank you, Todd! We're thrilled to hear you had a positive experience.
Ashley was very helpful. Ashley was very helpful.
Business response:
Thank you, David! We appreciate you taking the time to share your positive experience with us.
Great experience Great experience
Business response:
Thank you, Darius! Enjoy the platform.
Great job Alyssa! Alyssa was very helpful in helping me to resolve my issue. She was extremely polite and very personable. It was a pleasure working with her.
Business response:
Thank you, Ronald! We strive to provide excellent customer service, and we're thrilled to know that Alyssa exceeded your expectations.
Professional Assistance After failing to log in to my account, Joseph Kim helped me resolve a problem with my Google Authenticator. Joseph continued to walk me through the remaining setup process and thanks to him I have a new account with iTrustCapital.
Business response:
Thank you, Richard! We're thrilled to hear about your positive experience with Joseph. Please reach out if you have any additional questions or concerns.
Great customer care Every time I work with this company they provide good customer service, knowledgeable and friendly like they really care.
Business response:
Thank you, Michael! We strive to provide excellent customer service and are glad you've had positive experiences with our team.
Alyssa was very helpful Alyssa was very helpful. Was understanding in .myself not knowing where transaction I'd was. We got through it and my transaction and call were complete.
Business response:
Thank you, Matthew! We're glad Alyssa was able to assist you. Please reach out if you have any other questions.
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.9 star rating with 9,167 reviews.
When is iTrustCapital open?
iTrustCapital is closed now. It will open tomorrow at 8:00 a.m.