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iTrustCapital
- Finance
- Irvine, CA
About this business
iTrustCapital, named the best Crypto IRA Platform in America*, helping investors access Crypto, Gold and Silver Assets within their Roth, SEP and Traditional retirement accounts. Securing more than $2 Billion Dollars for tens of thousands of clients, iTrustCapital is revolutionizing the retirement account industry.
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The Ideal customer service experience Representative was great. Clear and concise communication, answered questions in a direct manner. He knew the answer to every question I had. Super friendly, great phone voice. Top notch customer service and definitely an asset to the company !
Business response:
Thank you, J! Top-notch customer service is what we strive for. Please reach out for any additional questions or concerns.
Ben at Itrust Was Great! Had an issue with my rollover not depositing with Itrust for about a month. Ben was helpful and left me daily emails updating the status all the way through! Great customer service!
Business response:
Thank you, Bishop! Excellent customer service is what we strive for. Please reach out for any additional questions.
Lindsey Colon was very helpful Lindsey Colon was very helpful! Great customer service
Business response:
Thank you, Bill! Our team goes above and beyond, especially Lindsey. Please contact us for any additional questions. Happy investing!
The rep Mark Morales made the process… The rep Mark Morales made the process and interaction very smooth, and was helpful and professional.
Business response:
Thank you for the positive review! Our team goes above and beyond, especially Mark. Please contact us for any additional questions or concerns.
Jonathan was a big Help Jonathan was a big Help. I need to know how much more I can contribute to my Roth. In answering the question he found mistakes on how my account was set up. And summitted a ticket to get it fixed. And answered several other questions.
Business response:
Thank you, Bradley! Please contact us for any additional questions or concerns. Enjoy the platform!
Jimmy helped with my request most… Jimmy helped with my request most efficiently!
Business response:
Thank you, somewhere over the rainbow! Please reach out for any additional questions or concerns. Enjoy!
Thank you iTrust I have been working with iTrust for many years now. I find their support team, particularly Ryan and Nadia, to be helpful, patient and very knowledgeable.
Business response:
Thank you, John! We appreciate you sharing your positive experience with Ryan and Nadia. Please reach out for any additional questions.
I had an issue with overfunding my… I had an issue with overfunding my account, I called to cancel and bcs it was an ACH, I was told my bank had to stop. My bank said that in order to stop it, they needed a 3 day notice. Your terms and agreement stated I would be in default with you if I canceled so I allowed the ACH to go thru. My experience was not good until Sean clarified the process and helped me initiated my refund. I was very nervous with the uncertanty of the process. Your terms and agreement should have an explanati... read more
Business response:
Thank you, Elizabeth! Your feedback is much appreciated. Please reach out if you have any additional questions. Enjoy!
I worked with Chad: Very pleased I worked with Chad. Not only was he very professional but also patient with me because I had a lot of questions. He was able to get every answer and walk me through the site until I was satisfied. I will be moving more money to I Trust soon. Thank you
Business response:
Thank you, Armie! Excellent service is what we strive for and we're happy to hear that Chad was helpful. Please reach out for any additional questions.
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.9 star rating with 7,575 reviews.
When is iTrustCapital open?
iTrustCapital is closed now. It will open on Monday at 8:00 a.m.