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iTrustCapital
- Finance
- Irvine, CA
About this business
iTrustCapital, named the best Crypto IRA Platform in America*, helping investors access Crypto, Gold and Silver Assets within their Roth, SEP and Traditional retirement accounts. Securing more than $2 Billion Dollars for tens of thousands of clients, iTrustCapital is revolutionizing the retirement account industry.
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Julian did an amazing job All my… Julian did an amazing job All my questions really fast. It is nice to have a number to call and didn’t wait on hold then follow up with the text. Said if I had any questions in the future to just reach out I would greatly appreciate that.
Business response:
Thank you, Jonathan! We appreciate your kind words and are thrilled to hear about your positive experience with Julian.
Alyssa was super helpful from iTrustCapital Alyssa was very helpful and very responsive. I would recommend working with Alyssa at iTrust Capital!
Business response:
Thank you, Andrew! We appreciate you taking the time to share your feedback, and we're glad you found her helpful.
Shaun Kay: Great to Work With Shaun Kay has been great to work with and patiently answered all of my questions. He’s very friendly and clearly knows the iTrustCapital policies and processes. At the end of our call, he reminded me to be sure to call if any questions. Thank you Shaun and I look forward to speaking with you soon!
Business response:
Thank you, Rose! We strive to provide our clients with the best possible service and we are thrilled that Shawn was able to meet your expectations.
Excellent customer service Excellent customer service Jimmy made the experience smooth and fast, which it was very satisfactory due the timing
Business response:
Thank you, Felipe! We appreciate your kind words and are thrilled to hear you had a positive experience.
Prompt customer support Great reponse time and satisfied all inquiries asked.
Business response:
Thank you, Ralphie! Please reach out if you have any additional questions.
I had to call in to ITrust Capital… I had to call in to ITrust Capital today for help and my call was answered right away by Chad. He was very pleasant to speak with and helped me every step of the way. He was very knowledgeable, polite, and professional so I had a great customer service experience. He even gave me his direct number so in the future I can text him directly ! Thanks Chad.
Business response:
Thank you, customer! We're so glad to hear you had a positive experience with our customer service team.
IRA distribution… Just got done doing my IRA distribution with (Alyssa) and it was a blast! Her great customer service made it less painful. Thank you for the outstanding service and Itrustcapital for having professionals like Alyssa. Thank you Alyssa, J.Pagala Jr
Business response:
Thank you, Jose! We're so glad to hear you had a positive experience with Alyssa.
Thank you, Stacy Liu Thank you, Stacy Liu for helping me with the verification process required to access my account quickly. Your service was outstanding! You, and every employee I have spoken to at iTrustCapital are excellent communicators and provide five-star service.
Business response:
Thank you, Diana! We appreciate you taking the time to share your positive experience.
Shawn was very patient with me and… Shawn was very patient with me and walked me through setting up the account plus he answered right away on the first ring! No automated system wade through, one ring and I get a human. This organization with their platform ease of use, and customer service exemplified by Shawn is head and shoulders above all others!
Business response:
Thank you, Michael! We are so glad to hear that you had a positive experience with our customer service team.
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.9 star rating with 9,211 reviews.
When is iTrustCapital open?
iTrustCapital is closed now. It will open tomorrow at 8:00 a.m.