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iTrustCapital
- Finance
- Irvine, CA
About this business
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Raphael rocks! Rafael did a fantastic job walking me through the mobile menu that was continually usurped by the AI chat bot! He verified me and treated my with professional courtesy. Really love your company because of people like Rafael!
Business response:
Thank you! We're glad Rafael was able to guide you. We're proud of the people that make up our company.
Brendan was helpful and gave clear… Brendan was helpful and gave clear answers/instructions when answering my questions.
Business response:
Thank you, Heather! We're glad Brendan was able to help you out. Feel free to reach out to us with additional questions.
Brendan has been great Brendan has been great. My only issue is the fact that iTrust is a blockchain company that uses legacy financial infrastructure!
Business response:
Thanks for your positive review, Jeff! In order to onboard our clients from banks and other financial institutions, we need to plug into existing legacy financial infrastructure.
The onboarding of digital assets to the… The onboarding of digital assets to the premier custody account was very easy. I’m also impressed with the high & quick communication level of itrust, it makes the process more transparent and trusted.
Business response:
Thank you, Sherene! lear communication is a big priority for us, and we’re happy it gave you confidence throughout the process.
I was confused about my transfer I was confused about my transfer, but Francisco jumped in and made the process easy! I’d be chasing my tail without his help
Business response:
Thank you, Jason! Our team is always here to step in and provide the support you need.
Excellent communication and great service Excellent communication and great service. Representatives have always been helpful. Platform is extremely easy to use.
Business response:
Thank you! We’re so glad you’ve found our platform easy to use and our team consistently helpful.
Customer Service Brendan was helpful and responsive as I went through the rollover process.
Business response:
Thank you, Isaac! It is good to know Brendan was there to assist you through the process.
Personal response The personal response from your team member on a smooth transition of opening a new account
Business response:
Thank you, Nick! We're glad you experienced a smooth transition.
I am thankfulbasically technology illiterate I am basically technology illiterate! I have dealt with my digital assets before and been hacked so I’m very skittish! Today Francisco patiently walked me through step-by-step how to prove the digital assets that I sent over were really from me. He only required me to come up with the amount that I had sent. And I could barely do that! I’ve really gotta work on my technological skills! But Francisco helped me greatly. My name is David Bird and my wife is Gina Bird…
Business response:
Thank you, David! We're glad Francisco could help restore your faith. Feel free to reach to us with any additional questions you may have.
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.8 star rating with 16,029 reviews.
When is iTrustCapital open?
iTrustCapital is closed now. It will open on Monday at 7:00 a.m.