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iTrustCapital
- Finance
- Irvine, CA
About this business
iTrustCapital, named the best Crypto IRA Platform in America*, helping investors access Crypto, Gold and Silver Assets within their Roth, SEP and Traditional retirement accounts. Securing more than $2 Billion Dollars for tens of thousands of clients, iTrustCapital is revolutionizing the retirement account industry.
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great service! Just had a distribution call with Alyssa Ebner. From start to finish, she was very thorough and professional. The service has improved for the better since my last distribution. She is a great addition to the iTrustCapital team. Thanks Alyssa!
Business response:
Thank you, Vincent! Our team goes the extra mile, especially Alyssa.
Always A+ Human Support Every time I need support, iTrust goes above and beyond to make sure resolution is achieved. They have US human customer service that thinks about your needs, and has the ability to call back personally with solutions. Always an outstanding experience with iTrust!
Business response:
Thank you, Chase! A+ support is what we strive for.
Great customer service and fast checking process!! I did contact customer Service for change my phone number in the system. They sent me a link to scheduled a zoom call next day. There was a five minute process. Now I have my account ready to access using my new phone number. Thanks to Stacy Liu for her service.
Business response:
Thank you, Roberto! We appreciate you sharing your awesome experience with Stacy.
Amazing Customer Service 🤩 I could not have asked for a better person to help me 😊 Julian was very kind, patient, and helpful! His follow up was awesome and greatly appreciated! Thanks to Julian, I am all set up and ready to start my new journey with iTrust Capital.
Business response:
Thank you, Kristinna! Excellent customer service is what we strive for.
Ms. Ebner Ms. Ebner is prompt, proficient, and professional.
Business response:
Thank you, Tuan! Our team goes above and beyond, especially Alyssa.
Stacy L Stacy L. took the time and effort to check that all documents were submitted and correct. She then helped to make sure that everything was updated and gave me information on how to move forward with other items for my account.
Business response:
Thank you, Scharon! We are so glad to hear that you had a positive experience.
Alyssa assisted me with the… Alyssa assisted me with the distribution of funds to my bank account. As quick smooth and easy. She explained it well, very informative and it was easy to follow the step-by-step instructions that needed to be done. Highly recommend.
Business response:
Thank you, Mark! If you have any additional questions, please reach out to us.
No reason to delay. Go ahead and open an account Signing up, onboarding, funding and transactions through the app and web are all intuitive and easy to do. Denielli, a concierge representative was especially helpful and initiated a three-way call with my outside Roth brokerage firm to expedite the transfer process that was being needlessly delayed by the outside firm. You rarely see customer service like this.
Business response:
Thank you, RT! We appreciate your kind words and are thrilled to hear about your positive experience.
Great customer service I had no idea what I was doing and switching my IRA to something different was overwhelming. Chad P. helped guide me through steps and even expedited the correspondence to my old bank. Very grateful for this company and for great relationship managers that help make it easier.
Business response:
Thank you, Erin! Great customer service is what we strive for. Please reach out if you have any other questions.
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.9 star rating with 8,814 reviews.
When is iTrustCapital open?
iTrustCapital is closed now. It will open tomorrow at 8:00 a.m.