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iTrustCapital
- Finance
- Irvine, CA
About this business
iTrustCapital, named the best Crypto IRA Platform in America*, helping investors access Crypto, Gold and Silver Assets within their Roth, SEP and Traditional retirement accounts. Securing more than $2 Billion Dollars for tens of thousands of clients, iTrustCapital is revolutionizing the retirement account industry.
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Trading fees are a little high and no… Trading fees are a little high and no staking! Also, more coins would be nice.
Business response:
Thank you, Anders! Regarding your comment, we have the lowest and most transparent costs in the industry by far. In addition, we plan on adding more assets to the platform soon. Stay tuned!
Customer service could be better and… Customer service could be better and accessibility to customer service is very poor.
Business response:
Hi AP, Thank you for your review. In regards to your comment, we're sorry to hear about this. Our goal is the total satisfaction of our clients and to provide a positive experience. If you have any additional questions or concerns, please reach out to clientrelations@itrustcapital.com, and we will get back to you as soon as possible.
The site is very user friendly The site is very user friendly, I wish there were more options for assets. Thank You
Business response:
Thank you, Peggy! We are working to add more assets to the platform, and appreciate your patience.
Great Customer Service Responsive to questions and easy to navigate!
Business response:
Thank you for your positive review! Excellent client experience is what we strive for!
So far so good So far so good. Let's grow that investment!
Business response:
Thank you for choosing us, Jeremy! Have fun on the platform.
Good Product / Poor Service I love the product offered by iTrust, but the timeliness needs improvement. The funding process never goes as smoothly as it should and will take twice as long as indicated. Their support team is helpful but might not respond for a day or two.
Business response:
Hi Sam, Thank you for your honest review. We're sorry to hear that you are not satisfied with our service. Our number one priority is excellent client experience. We will continue to make improvements to ensure we're providing top-notch service.
iTrust Capital was easy to setup an… iTrust Capital was easy to setup an account and had a large selection of cyrpto assets to choose from for investing.
Business response:
Thank you for your positive review! Enjoy the platform!
Just set up an iTrust Capital IRA Just set up an iTrust Capital IRA. Mostly good given the new service. Challenges that I find are no limit orders on the trading platform and slippage as much as 1% on a weekend. I understand that this function is coming. I am working out a Roth IRA conversion and appears may not be seamless.
Business response:
Thanks, Bob! In regards to your comment, please email clientrelations@itrustcapital.com for assistance.
Great love it Great love it
Business response:
Thank you! Enjoy the platform!
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.9 star rating with 7,603 reviews.
When is iTrustCapital open?
iTrustCapital is closed now. It will open at 8:00 a.m.