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iTrustCapital
- Finance
- Irvine, CA
About this business
iTrustCapital, named the best Crypto IRA Platform in America*, helping investors access Crypto, Gold and Silver Assets within their Roth, SEP and Traditional retirement accounts. Securing more than $2 Billion Dollars for tens of thousands of clients, iTrustCapital is revolutionizing the retirement account industry.
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Chad Poulos was really friendly and… Chad Poulos was really friendly and fast helping me reset my 2 factor authentication after I got a new phone. Everything on my account still looks good even though it’s been over a year since I logged in.
Business response:
We're happy to hear that Chad was able to guide you through the process. Efficiency is what we strive for! Please reach out if you have any additional questions.
Grace was very efficient in helping me… Grace was very efficient in helping me by talking me through the steps to create an account. Fortunately she did a much better job than the software with all its bugs.
Business response:
Thank you, Jeffrey! If you have any additional questions please reach out to us. Happy investing!
Helpful, Friendly and Patient Nadia, Grace and Trent were very helpful, friendly and patient. Proactively communicating to ensure all our paperwork was in order for a smooth transfer. They'll even give you their direct company line to avoid repeating an issue you may be handling with another financial institution. And they patiently walk you through the website. Excellent customer service!
Business response:
Thank you, Susan! Glad to hear that Nadia, Grace, and Trent were able to guide you through your transfer process. Please contact us if you have any additional questions.
Great and responsive customer service… Great and responsive customer service at low fees
Business response:
Thank you, Luke! Great and responsive service is what we strive for.
Excellent customer service Grace is very helpful and professional in her handling of the matter I requested. She is able to solve my problem and even go extra mile to help. I appreciate it and bravo for the excellent customer service.
Business response:
Thank you, KS! Our team goes the extra mile, especially Grace. Please contact us for any additional questions.
Grace was pleasant to speak on the… Grace was pleasant to speak on the phone. She assisted my needs right away and promptly sent my statements requested.
Business response:
Thank you, Tyler! Our team goes the extra mile, especially Grace. Please reach out for any additional questions or issues.
Chad walked me successfully through my transaction... The customer service that I have received from this company has been very prompt (unusual for this type of thing!), friendly, efficient and very helpful. Today, Chad made my transaction very easy as he was so thorough in assisting me through every step of the transaction, and because of that, I felt comfortable that I was taking the proper steps to accomplish what I needed to do.
Business response:
Thank you for sharing your positive experience with Chad! Please reach out for any additional questions or concerns.
Alex was very helpful Alex was very helpful in clarifying what I should do as far as transferring funds into my new ITRUSTCAPITAL IRA account.
Business response:
Thank you, James, for sharing your experience with Alex! Enjoy the platform.
Great customer support As of right now can’t even sign up. Will change review when I get an account set up. Edit: Absolutely phenomenal service
Business response:
Hi Mikael, This should already be fixed. Thanks for letting us know.
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.9 star rating with 10,041 reviews.
When is iTrustCapital open?
iTrustCapital is closed now. It will open on Monday at 7:00 a.m.