iTrustCapital's cover image
Claimed

This profile has been claimed by the business owner or representative.

iTrustCapital

4.9

About this business

iTrustCapital, named the best Crypto IRA Platform in America*, helping investors access Crypto, Gold and Silver Assets within their Roth, SEP and Traditional retirement accounts. Securing more than $2 Billion Dollars for tens of thousands of clients, iTrustCapital is revolutionizing the retirement account industry. 

Location details

2372 Morse Avenue, #966, Irvine, CA, 92614, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.97,660 reviews
Select a rating
Steve's profile image
3 years ago

Transferred a Roth IRA to ITrust Transferred a Roth IRA to ITrust, everything went smooth. I would like to thank Nadia for her excellent customer service! 

Business response:

Thank you for choosing us, Steve! You made the right choice. Have fun! 

Mat's profile image
3 years ago

couldn't be happier with the service. couldn't be happier with the service. 

Business response:

Glad to hear! Thank you for choosing us, Mat! 

Glenn L's profile image
3 years ago

All service actions have been prompt &… All service actions have been prompt & professional Great customer service that keeps us informed at all times 

Business response:

Thanks, Glenn! We appreciate your kind review. 

Bw's profile image
3 years ago

They walked me through the process and… They walked me through the process and explained every step. Communication from Itrustcapital was excellent. 

Business response:

Excellent service is what we strive for. Thank you! 

JackieS's profile image
3 years ago

I have loved the customer service so… I have loved the customer service so far. Really great! Very responsive. Thank you! Only a few negatives.... I didn't love the fact that I had to use a separate email to create a traditional IRA. (I already had a Roth with iTrust) Also, I would have loved to have seen more options to choose from, like Vechain. But maybe that's coming! (I know you're still new) And lastly, but perhaps most importantly, I'd really like to stake my DOT, Tezos, and ADA, even while it's in my iTrust account. ... read more

Business response:

Thanks for all of your feedback! We are in the process of implementing a solution to combine multiple accounts on one dashboard. We hope to have this ready at some point this quarter. We appreciate your patience. 

John's profile image
3 years ago

EVERY THING WORKS QUICK AND EASY EVERY THING WORKS QUICK AND EASY. I WOULD JUST LIKE TO KNOW HOW YOU CAN WITHDRAW FUNDS FORM YOUR ACCOUNT ESPECIALLY IF YOU ARE OVER 60 

Business response:

Thank you for choosing us, John. Please reach out to our support team for any additional questions and concerns. 

Matt C's profile image
3 years ago

Very pleased with ITrust Capital's… Very pleased with ITrust Capital's product offering & service staff for providing guidance on Roth transfer/roll-overs! Also, the ability to trade directly in a Roth IRA w/out having a tax implication is a tremendous advantage. 

Business response:

We're pleased to have you as a client. Thank you for your kind review, Matt! 

Jerold De Jesus's profile image
Jerold De Jesus 
3 years ago

Above and beyond The team at itrustcapital really went above and beyond in regards to helping me open my acct., and especially feeling comfortable, I especially want to thank Shawn Noad, Gregory, and finally Jimmy and the rest of the team who helped expedite and help with the process. I do recommend using itrustcapital, I appreciate all their professionalism and knowledge. Thanks again itrustcapital Team “Your Awsome” 

Business response:

Thank you, Jerold! Our CX team takes pride in providing the best service, and those you mentioned go above and beyond. Enjoy! 

Zazzletoys Ben Borkovitz's profile image
Zazzletoys Ben Borkovitz 
3 years ago

NOT eligible in NY or HI Looks great, except I went trhough all the steps to set up and then found out that I wasn't eligible because I live in NY State. Humph! I hope that NY can be integrated at some point. I see that Alto serves NY and may go with them... 

Business response:

Hi Ben, We feel your frustration. NY and HI have regulatory requirements and approval processes that make it quite challenging for any business involved with cryptocurrency to do business. Our legal department is working through these processes and hopes to service both states in the future. 

Frequently asked questions about iTrustCapital

How is iTrustCapital rated?

iTrustCapital has a 4.9 star rating with 7,660 reviews. 

When is iTrustCapital open?

iTrustCapital is open now. It will close at 5:00 p.m.