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iTrustCapital
- Finance
- Irvine, CA
About this business
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Customer service is excellent Customer service is excellent. Alyssa Ebner and Sharon Kim assisted me with my distribution request. They're very professional and always act on my requests with urgency. They are an asset to the Itrust Capital team. Thank you so much, Alyssa and Sharon! Arlene
Business response:
Thank you, Arlene! We’re so glad Alyssa and Sharon were able to assist you with professionalism and urgency. Feel free to reach out to us with additional questions.
Thorough Thorough, conscientious, and speedy service
Business response:
Thank for the kind words, Neil!
Excellent, efficient service Fuji at iTrust was very helpful in getting my Roth conversion done. From start to finish the process was very easy and really efficient.
Business response:
Thank you, Daniel! We’re so glad Fuji was able to make your Roth conversion process smooth and efficient from start to finish.
Thank you Darya Thank you Darya, sorry for the delay.
Business response:
Thank you for the positive feedback, Phil!
Rafael at iTrust Capital is the best of the best. Rafael at iTrust Capital is the embodiment of excellent customer service. He goes above and beyond to find ways to solve issues... and then solves them. Really a pleasure to work with. Too bad he can't be my insurance company, wireless company, and internet provider. Overall, iTrust Capital customer service is top notch, so you won't have to get Rafael to be treated right, but if you're lucky you'll get him, because he's the best of the best. Mic drop.
Business response:
Thank you, Gerry! We’re happy to hear that Rafael went above and beyond to make your experience smooth and enjoyable. Providing excellent service and solving problems quickly is what we aim for, and we’re glad Rafael made such a positive impression.
Informational Was really great to get all my questions answered Thank you!!
Business response:
Thank you, Gio! We're so glad that you were satisfied with the answers you received.
From the moment I opened a IRA account From the moment I opened a IRA account, they stay connected me with me remind me what the next steps are. Kinda like holding my hand to make sure I feel secure about transferring my funds. At first, I thought it was weird that they were texting me because I never had an experience like this before. I thought it was a scam at first but the reviews say otherwise. Other companies should follow their example.
Business response:
Thank you, David! We know how important it is to feel secure when transferring funds, and our team is glad to provide that extra guidance and reassurance every step of the way.
You get a live person So far been very responcive.
Business response:
Thank you for the positive feedback!
Helpful and informative. Brendan has always been very helpful and informative.
Business response:
Thank you, Thomas! We're glad that Brendan was kept you informed.
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.8 star rating with 14,290 reviews.
When is iTrustCapital open?
iTrustCapital is closed now. It will open tomorrow at 7:00 a.m.