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iTrustCapital
- Finance
- Irvine, CA
About this business
iTrustCapital, named the best Crypto IRA Platform in America*, helping investors access Crypto, Gold and Silver Assets within their Roth, SEP and Traditional retirement accounts. Securing more than $2 Billion Dollars for tens of thousands of clients, iTrustCapital is revolutionizing the retirement account industry.
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great Customer Service I just got off the phone with itrust capital representative Bryce Neilsen who was amazing in regards of helping my situation. Bryce went above and beyond to walk me through the steps of my online app to ensure that my problem was abated. Amazing company and with team members such as Bryce I fully understand why they are one of the top digital asset companies in the world.
Business response:
Thank you, Dyree! We are so happy to hear about your positive experience with our team member.
They are knowledgeable They are knowledgeable, professional, quick to respond to my request via mail.
Business response:
Thank you, Glenn! We appreciate your kind words and are thrilled to hear about your positive experience.
Convert Itrust Traditional IRA to Itrust Roth IRA I requested to Convert Itrust Traditional IRA to Itrust Roth IRA. The process was smooth, it took only 48 hrs and the funds were already available in my Roth IRA Account. I paid only 75$ fee and that was it. I made the request using the messaging system within my account, and the rest of the process by mail. Very happy with the service.
Business response:
We appreciate you taking the time to share your experience. It's great to hear that the conversion process was smooth and efficient for you.
Very responsive Very responsive, great customer service.
Business response:
Thank you, Robert! We appreciate your kind words and are glad to hear that you had a positive experience with our customer service.
Always helpful Josh,Helped instead of making me wait until the next day he took care of the interview for withdrawals.
Business response:
Thank you, Tony! We appreciate your feedback and are glad to hear that you had a tpositive experience.
Thank you Ayrton Hello. I had the good fortune to work with Ayrton Svenson at iTrust Capital during an IRA transfer process. What a pleasant and knowledgable young man! His degree of sincerity is obviously genuine and can't be contrived. Polite, knowledgable, and quite thorough in the successful resolution of my issue. Excellent experience. You would do well to encourage his retention as these types of employees are hard to find. Thank You.
Mo was the best!!! Mo did an excellent job searching through many deposits to let me know all is well and when my deposit will be in my hubby’s account. Also, when I called, the wait-time was less than 5 minutes!!! I LOVE THE PHONE SUPPORT OPTION!!! Thank you ITC!!
Business response:
Thank you, Joan! We're so glad to hear about your positive experience! We appreciate you taking the time to share your feedback.
Great People to Deal With The folks at I Trust Capital are some of the most helpful I have ever encountered. Both Alyssa Ebner and Chris Lee were extremely helpful and patient in assisting a “technically challenged” senior complete forms for the RMD process as well as the verification process itself. Alyssa’s instructions on how to find the form were very clear and Chris’s assistance and friendly and professional demeanor were great. Finally, I sincerely applaud I Trust Capital’s verification process that really does provide... read more
Business response:
We appreciate your kind words and are thrilled to hear about the positive experience you had with our team.
Help through a traumatizing event.. My Google account of 23 years was recently hijacked and along with it, the gmail address that was associated with my iTrust account. I was terrified that I would lose access to my account and filed a request to have my address changed. When the docusign doc arrived, it asked for my account number and I had no idea (lack of organization on my part). I thought, "that's it, I'll never get back into my account." I responded with my dilemma and almost immediately received a response from Stacy ... read more
Business response:
Thank you, Clint! We appreciate your kind words about Stacy's professionalism and helpfulness. Please reach out if you have any other questions; our team is here to help.
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.9 star rating with 9,938 reviews.
When is iTrustCapital open?
iTrustCapital is closed now. It will open tomorrow at 7:00 a.m.