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Joe Myers Mazda
- Car Dealers
- Houston, TX
About this business
Location details
16500 Northwest Fwy, Houston, TX, 77040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 9:00 p.m. | |
| Tue | 7:30 a.m. to 9:00 p.m. | |
| Wed | 7:30 a.m. to 9:00 p.m. | |
| Thu | 7:30 a.m. to 9:00 p.m. | |
| Fri | 7:30 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
I bought my first car in the US (Mazda 3 2010 from this dealership around January 2010. The experience was very good, they even helped me to get good rate from the insurance company (State Farm, Texas) Follow up service is without a problems so far. Car works without a glitch too.
Unfortunately my experience with this deal ship was a complete joke and mistake. I had a quote for my vehicle and three days later it was 3X more than they stated. They never called me about my vehicle I had to call them to find out that was going on with my vehicle. Marc wasn’t helpful at all and I had to stay on top of the situation cause he obviously didn’t do what he claimed he would. Such a let down and I know not to trust or visit Joe Myers again. What a total let down.
Business response:
We appreciate you sharing your experience and understand how frustrating it can be when expectations are not met. We are committed to providing clear communication and a dependable experience, and feedback like yours helps reinforce the importance of those goals. If you'd like to discuss your visit further, please reach out to Jason Proios at Jproios@vtaig.com.
When I purchase my car, I get an offer from another dealership. I went to Joe Meyer Mazda to try to match the same deal but they told me give us time to work on it and they took like five days and then they didn’t give me the same deal so the sales representative is not very professional
Business response:
While we would like to see each and every application approved immediately, sometimes it takes longer than we would like, sorry for any inconvenience.
I had a terrible experience with their finance manager while purchasing a new car. He threw a tantrum when I didn’t want to hear his sales pitch. He even left the room to get his manager. It was so shocking, uncomfortable and awkward. I put this review up after my experience and Joe Meyers manager contacted me asking me to take it down in exchange for an oil change where I live. I agreed. It has now been several months and despite me reaching out multiple times, I have received nothing but the run around - which tells me all... read more
Business response:
We have attempted to contact you to assist and find out more information. Please contact fdakdouk@joemyerscars.com at your earliest convenience. Thank you.
The service was excellent, but the increase in price and the "news" that the dealer doesn't want customer- provided Mobil 1 products in the future turns me off.
Business response:
Thank you for your feedback!
My experience was terrible. I had to wait too long and my rate was misquoted
Business response:
We want to extend our sincerest apologies concerning the issues that you have faced. We pride ourselves on maintaining the highest quality standards for our customers. We hope that you will give us the opportunity to discuss this further with you. Please contact Jason Proios at Jproios@vtaig.com and we will do our best to make this better.
In May I tried to buy tired during their Buy 3, get 1 for $1 promotion. I ordered the tires online, scheduled the installation before the deadline, received confirmation that said "You're All Set! There's nothing left for you to do until your appointment." I showed up for my appointment and was told they had no record of my order, and that it was my fault for not calling to confirm the appointment after placing it on their website (because they had a known issue with website scheduling that they haven't had fixed). I was und... read more
Bad auto service experience. Was in for basic maintenance and multi-point inspection. They took payment and I was sent off with a mechanically dangerous car to drive. I immediately had to go back twice on two different issues, for parts that were not put back properly during the service. #1. Engine was rattling on my way home and then the check engine light came on. Went back to dealer for them to fix. #2. Next day, the windshield wiper nearly flew off upon next use. Went back again to the dealer for them to fix. Turns out o... read more
Business response:
We want to extend our sincerest apologies concerning the issues that you have faced. We pride ourselves on maintaining the highest quality standards for our customers. We hope that you will give us the opportunity to discuss this further with you. Please contact Jason Proios at Jproios@vtaig.com and we will do our best to make this better.
We went to this particular dealership (across town from us) because they were the only one that had the trim and color vehicle we wanted. Upon our arrival at the scheduled time, the salesman comes out and says the car got hit by a 18 wheeler and that vehicle was not available. He said he tried calling me and apparently he had the wrong number which was odd because he called me the week before without an issue. We should have left at that moment. Needless to say we were determined to leave there with a new vehicle even though... read more
Business response:
We are sorry that you are less than 100% satisfied. Please reach out to Joey Munoz, New vehicle Sales Manager, jmunoz@joemyerscars.com, and we will be glad to work with you.
Frequently asked questions about Joe Myers Mazda
How is Joe Myers Mazda rated?
Joe Myers Mazda has a 4.6 star rating with 3,129 reviews.
When is Joe Myers Mazda open?
Joe Myers Mazda is closed now. It will open tomorrow at 7:30 a.m.