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Joe Myers Mazda
- Car Dealers
- Houston, TX
About this business
Location details
16500 Northwest Fwy, Houston, TX, 77040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 9:00 p.m. | |
| Tue | 7:30 a.m. to 9:00 p.m. | |
| Wed | 7:30 a.m. to 9:00 p.m. | |
| Thu | 7:30 a.m. to 9:00 p.m. | |
| Fri | 7:30 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
I was not looking forward to purchasing a new car and I put it off for months. I finally broke down and after doing my research went out to look at the two vehicles that I narrowed my search down to. When I walked in on Friday evening I was introduced to Misty. She was fabulous. I told her what I wanted to test drive and we went out. She told me about the vehicle but didn't pressure me in any way. I went back the next afternoon to test drive the vehicle again and decided to purchase it. Again with no pressure from Misty she ... read more
I recently purchase a new 2010 mazda6. I STILL OWN A 2006 MAZDA3, AND JUST TURNED IN MY CX7 AT THE END OF MY LEASE. ALL OF MY MAZDA'S CAME FROM JOE MYERS MAZDA AND I AM SURE THE NEXT ONES WILL AS WELL. DAVID JERVIS WAS GREAT, HE KNEW THE PRODUCT, AND MADE SURE I DID AS WELL BY THE TIME I LEFT.THEY SCHEDULED MY FIRST OIL CHANGE, THEY SHOWED ME THE SERVICE DEPT., AND TOOK MY PICTURE WITH MY NEW CAR. I WOULD HIGHLY RECOMMEND JOE MYERS MAZDA AND DAVID JERVIS TO ALL MY FRIENDS AND FAMILY
I bought my first car in the US (Mazda 3 2010 from this dealership around January 2010. The experience was very good, they even helped me to get good rate from the insurance company (State Farm, Texas) Follow up service is without a problems so far. Car works without a glitch too.
1 star — Confirmed appointment, but the car was sent to auction I scheduled a 5:30 PM appointment around 10:00 AM to see a specific 2022 Mazda CX-30. At approximately 3:30 PM, the dealership sent me an email confirming my appointment. Based on that confirmation, I drove across Houston and arrived around 5:00 PM, about 30 minutes early. When I arrived, I was told that the vehicle had just been loaded onto a truck to be sent to auction. I was told they had intended to stop it from being loaded because of my appointment, but mi... read more
Business response:
Your feedback is important to us, and we understand your frustration. This is not the experience we want anyone to have. We regret that your visit did not go as expected, and we would welcome the opportunity to learn more about what happened. Please reach out to our General Manager, Sean Samuel at Ssamuel@joemyersmazda.com so we can discuss this further.
Simon and Brandon are A M A Z I N G! !!! Went in not thinking I’d be able to get out in anything and walked out a few hours later in a 2026 CX-90!! They were so kind and patient and so helpful!! I appreciate them both so so much!! If you go please ask for Simon!!
Business response:
We are absolutely thrilled to hear about your experience with Simon and Brandon! It means a lot to know that they made you feel comfortable and supported throughout the process, especially when you were not sure what to expect walking in. Driving home in a new CX-90 is a big deal, and we are so glad they were able to help make that happen for you. We will be sure to pass along your kind words to them both. Thank you for taking the time to share this, Alexandra, and congratulations on your new vehicle!
The buying process was very nice. To a point. Interesting how they were "unaware" of the low interest rate posted on their website. Three visits in for oil and service to stop the wipers from banging on the side have me going back to BMW. All three visits scheduled online for 0800. Someone finally opens the door about 0830. Charged a credit card fee when done. Wipers still bang and have now chipped the paint, but "we don't see a problem, but adjusted them a bit." Last visit was 3 hours for an oil change and to check wipers a... read more
Business response:
Thank you for bringing this to our attention. We understand your frustration, and we are sorry to hear that your experience fell so far short of your expectations. The concerns you have raised are things we take seriously, and we regret that your visits did not reflect the level of care we aim to provide. We would welcome the opportunity to learn more about your experience and work toward a resolution. Please reach out to Jason Proios at Jproios@vtaig.com so we can discuss this further.
Unfortunately my experience with this deal ship was a complete joke and mistake. I had a quote for my vehicle and three days later it was 3X more than they stated. They never called me about my vehicle I had to call them to find out that was going on with my vehicle. Marc wasn’t helpful at all and I had to stay on top of the situation cause he obviously didn’t do what he claimed he would. Such a let down and I know not to trust or visit Joe Myers again. What a total let down.
Business response:
We appreciate you sharing your experience and understand how frustrating it can be when expectations are not met. We are committed to providing clear communication and a dependable experience, and feedback like yours helps reinforce the importance of those goals. If you'd like to discuss your visit further, please reach out to Jason Proios at Jproios@vtaig.com.
When I purchase my car, I get an offer from another dealership. I went to Joe Meyer Mazda to try to match the same deal but they told me give us time to work on it and they took like five days and then they didn’t give me the same deal so the sales representative is not very professional
Business response:
While we would like to see each and every application approved immediately, sometimes it takes longer than we would like, sorry for any inconvenience.
I had a terrible experience with their finance manager while purchasing a new car. He threw a tantrum when I didn’t want to hear his sales pitch. He even left the room to get his manager. It was so shocking, uncomfortable and awkward. I put this review up after my experience and Joe Meyers manager contacted me asking me to take it down in exchange for an oil change where I live. I agreed. It has now been several months and despite me reaching out multiple times, I have received nothing but the run around - which tells me all... read more
Business response:
We have attempted to contact you to assist and find out more information. Please contact fdakdouk@joemyerscars.com at your earliest convenience. Thank you.
Frequently asked questions about Joe Myers Mazda
How is Joe Myers Mazda rated?
Joe Myers Mazda has a 4.6 star rating with 3,268 reviews.
When is Joe Myers Mazda open?
Joe Myers Mazda is open now. It will close at 9:00 p.m.