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16500 Northwest Fwy, Houston, TX, 77040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 9:00 p.m. | |
| Tue | 7:30 a.m. to 9:00 p.m. | |
| Wed | 7:30 a.m. to 9:00 p.m. | |
| Thu | 7:30 a.m. to 9:00 p.m. | |
| Fri | 7:30 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Very rude, arrogant, disrespectful, short tempered, no manners, bad attitude, insulting in presence of children, non friendly customer service material of a "manager"... Ray O.(Manager). We spoke with Ray O. in hopes of reaching an agreement on a vehicle which I agree we could not however he got up stormed out left me still talking to him as he turned his back saying "you must know the business better than me" while walking away... therefore we then got up thanked and shook hands with our sales person that opologized more th... read more
This was the WORST experience I have had before. I went to them to purchase a used Honda Pilot. They waisted my time and money. For 4 days they had my husband go up there on his lunch break to "sign" the contract. Everytime he went up there they never had anything ready. The last day we went up there to sign the contract they tell us at 7:40 pm that we couldnt sign the contract because myhusbands license had just expired. They knew from day 1 that his license was expired and NEVER say anything. The whole day my husband was t... read more
Bought a CX-7 that wouldn't cool effectively in the above 100 degree days. Took it back after owning it for 2 days and it took the dealership 2 weeks to get hoses and A/C components to retrofit the car. Follow up and information on what was taking so long was non-existent and Joe Myers did not do anything to placate a very aggravated and frustrated customer. In my business when a customer has a bad experience I call, I sent the GM a long explanation of the challenges with his team and he never bothered to call. The finance u... read more
I went in trying to buy a Kia Sportage LX without options. The sales person keep on trying to up sale me on a more loaded model. He eventually suggested that to search inventory at other dealerships. He came back with a price for the car I was looking for. The price is significantly above MSRP for the base model. I inquired about what kind of options were added. He returned saying that there's no additional options. I pressed the issue why is the quote price above MSRP and if I can get negotiate the price. He rebutted, that ... read more
The finance department was not truthful about the interest rate and the warranties they were offering. The customer service after the sale was not professional and we kept getting pushed aside. They would not help my wife change the car seats in her car; she had to do it herself. They were not staffed to handle the customers in the show room; a lot of the customers were left waiting.
It's funny, I have the same review as the man above. I also had to call the police today because they refused to give me my keys. I owed no money. They were claiming that my check engine light was on and my car was unsafe. After the police came, I started my car and what do you know, no check engine light! Car is running fine. I took it straight over to Munday Mazda, Joe was a great help! Go to Munday. Stay away from yucky Karla! She's horrible!!!
rude and he wouldnt give me my keys, i told them I would call the police to get them back
Joe Myers Mazda has a 4.6 star rating with 2,415 reviews.
Joe Myers Mazda is closed now. It will open tomorrow at 7:30 a.m.