This profile has been claimed by the business owner or representative.
JOEY Burrard
- Restaurants
- Vancouver, BC
About this business
Location details
820 Burrard St, Vancouver, Vancouver, BC, V6Z 1X9, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 1:00 a.m. | |
| Tue | 11:00 a.m. to 1:00 a.m. | |
| Wed | 11:00 a.m. to 1:00 a.m. | |
| Thu | 11:00 a.m. to 1:00 a.m. | |
| Fri | 11:00 a.m. to 2:00 a.m. | |
| Sat | 11:00 a.m. to 2:00 a.m. | |
| Sun | 11:00 a.m. to 1:00 a.m. |
Business response:
HI Yoshiaki! Thank you for your 4-star review! We're so glad you chose to dine with us and appreciate you taking the time to share your rating. We hope to have the opportunity to welcome you back soon and turn your next visit into a 5-star experience. Kelsey Bryant Guest Service Manager JOEY Burrard
Lovely servers and good food ruined by 2 men sitting at s large table behind us who shouted and shouted at the table mates Maybe trying to impress???? We asked numerous staff to have someone adk them to speak in a normal voice but no one did The restaurant is probably always noisy but no more than others but someone nerded to take responsibility however the restaurant reached out to us to apologize for our experience that evening, this was unexpected and very much appreciated as so many establishments just don’t see to care.... read more
Business response:
Hi Malcolm, Thank you for taking the time to share your feedback. I’m so glad to hear you enjoyed the food and found our servers to be lovely, but I’m truly sorry that the behavior of another group impacted your experience. You were absolutely right to bring your concerns to our team, and I apologize that we did not do more in the moment to address the situation and ensure your comfort. We want every guest to feel relaxed and able to enjoy their meal, and it’s clear we fell short on this occasion. I’ve sent you an email p... read more
Business response:
We're absolutely thrilled to hear about your positive experience at JOEY Burrard, Scott! Thank you for sharing your feedback. Georgia Malamas Guest Service Lead JOEY Burrard
We caught a FIFA game while we were there and honestly, the whole experience was perfect for it — lively atmosphere, great service, and food that didn't disappoint. The vibe was buzzing without being chaotic, and everything just worked. Already planning our next visit.
Business response:
We're delighted to hear about your positive experience at JOEY Burrard! Thank you for sharing your feedback. Georgia Malamas Guest Service Lead JOEY Burrard
We reserved a high top, had to wait 15mins for our reservation, to then be sat outside. For some reason everyone that arrived after us were given blankets to keep warm, not us. Food was great, servings are small. Waitress was kind. Overall, I’d likely rather Uber or Dash the food to avoid going in person.
Business response:
Hi Alisha, Thank you for taking the time to share your feedback. I'm sorry to hear that your visit didn't meet your expectations. Waiting beyond your reservation time, being seated somewhere different than expected, and not receiving the same level of comfort and attention as other guests is certainly not the experience we strive to provide. I'm glad to hear you enjoyed the food and that your server was kind. I've reached out to you directly via email in the hopes of finding a solution and making things right. Thank you aga... read more
We had a great time at Joey Burrard. our server Ada was super attentive and kind. She made the experience wonderful and I can’t wait to come back. The drinks are delicious, especially the Bellini which is better than cactus nowadays. The food is delicious. I can’t recommend the gyoza, guac and chips and lettuce wraps enough.
Business response:
We are privileged to hear about your wonderful experience at JOEY Burrard. Thank you for your kind words and we look forward to welcoming you back soon! Georgia Malamas Guest Service Lead JOEY Burrard
Food and drinks are delicious. Our server Oliver and manager Christa were wonderful. Highly recommend.
Business response:
We're utterly delighted to hear that you enjoyed the food and drinks at JOEY Burrard. Thank you for highlighting the excellent service provided by Oliver and Christa. Georgia Malamas Guest Service Lead JOEY Burrard
A little busy/wait to go in, but worth the wait once in.
Business response:
We're honored to hear that you found it worth the wait once inside. Thank you for your feedback! Georgia Malamas Guest Service Lead JOEY Burrard
Very smiley waitress was a delight, and service was quick and efficient
Business response:
Thank you for your wonderful feedback. Very smiley service and quick efficiency are what we aim for at JOEY Burrard. Georgia Malamas Guest Service Lead JOEY Burrard
Frequently asked questions about JOEY Burrard
How is JOEY Burrard rated?
JOEY Burrard has a 4.7 star rating with 15,134 reviews.
When is JOEY Burrard open?
JOEY Burrard is closed now. It will open at 11:00 a.m.