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JOEY Burrard
- Restaurants
- Vancouver, BC
About this business
Location details
820 Burrard St, Vancouver, Vancouver, BC, V6Z 1X9, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 1:00 a.m. | |
| Tue | 11:00 a.m. to 1:00 a.m. | |
| Wed | 11:00 a.m. to 1:00 a.m. | |
| Thu | 11:00 a.m. to 1:00 a.m. | |
| Fri | 11:00 a.m. to 2:00 a.m. | |
| Sat | 11:00 a.m. to 2:00 a.m. | |
| Sun | 11:00 a.m. to 1:00 a.m. |
Server was friendly but hardly available. We had to go to the bar to ask for water at one point
Business response:
Hi there, Thank you for taking the time to share your feedback. I’m glad to hear your server was friendly, but I’m very sorry to hear that attentiveness was lacking during your visit and that you had to go to the bar to ask for water. That’s not the level of service we aim to provide, and I can completely understand how that would have impacted your overall experience. We appreciate you bringing this to our attention, and your comments will be shared with our team so we can address consistency and support on the floor. I... read more
Great spot to catch FIFA Games. Food and drink recommendations were on point. Awesome hospitality from manager Franck and staff! We will be back for more!
Business response:
Your positive experience is greatly appreciated. We look forward to welcoming you back for more great times at JOEY Burrard! Georgia Malamas Guest Service Lead JOEY Burrard
Business response:
Hi there, Thank you for taking the time to leave a review. We’re sorry to see your experience was a 3-star visit, and while we don’t have specific feedback from your time with us, we truly appreciate you taking the time to rate your experience. We’re always looking for ways to improve, and if you’re open to it, we’d really value the opportunity to hear more about your visit. Please feel free to reach out to me directly at your convenience. Thank you again, and we hope to have the chance to welcome you back for a more mem... read more
Amazing experience from start to finish. We were warmly welcomed at the front door and promptly taken to our table. Our sever Alyssa was amazing, she was efficient, kind, and made sure we had an awesome experience. Food and drinks were 10/10 as always too. I wanted to extend a special thank you to Kobe and Rayne, for truly going above and beyond for my dad and I. They remembered us from a couple months back and both immediately came to say hello. We were talking about being here for the World Cup, and at the end of our serv... read more
Business response:
Your positive experience at JOEY Burrard means the world to us. We appreciate your kind words and are thrilled to hear about your amazing experience. Thank you for sharing your experience with us! Georgia Malamas Guest Service Lead JOEY Burrard
We had a really enjoyable happy hour. I regret that I did not get our servers name, but he and the whole serving team were amazing. Great burger, appetizers and wine. A welcoming and fun atmosphere.
Business response:
We're grateful for your positive feedback on your happy hour experience at JOEY Burrard. Thank you for sharing your thoughts! Georgia Malamas Guest Service Lead JOEY Burrard
5 Stars...staff was GREAT! So many menu cjoices...Great food and service.
Business response:
Thank you for the 5-star review, Tamara! We're thrilled to hear you enjoyed our menu choices and service at JOEY Burrard. Georgia Malamas Guest Service Lead JOEY Burrard
Business response:
Hello Crystal ! Thank you for taking the time to leave a review. If there is any additional feedback you can provide, please let us know! We look forward to hosting you again soon. Georgia Malamas Guest Service Lead JOEY Burrard
Business response:
Thank you for your positive feedback, Carson. We're glad you had a great experience at JOEY Burrard! Georgia Malamas Guest Service Lead JOEY Burrard
Expected fine dining experience based on website images and online reviews, but was very noisy with sports played on screens around whole restaurant. The food was excellent and we could not fault choice, flavour and quality, however staff tried to deliver our mains as we started eating our starters with one server trying to push the starter plate out the way to make room. The food was sent back to kitchen and server assured food would be freshly prepared. So although food was great we wouldn't rush to go back.
Business response:
Hi there, Thank you for taking the time to share your feedback. I’m really glad to hear you enjoyed the food and found the menu, flavours, and quality to be excellent. That’s something our kitchen team puts a lot of care into, and it means a lot to hear it was appreciated. That said, I’m truly sorry that the overall experience didn’t match your expectations. I understand your comments regarding the atmosphere and noise level, as well as the service timing around your courses. Having mains attempted to be delivered while y... read more
Frequently asked questions about JOEY Burrard
How is JOEY Burrard rated?
JOEY Burrard has a 4.7 star rating with 15,085 reviews.
When is JOEY Burrard open?
JOEY Burrard is open now. It will close tomorrow at 1:00 a.m.