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JOEY Sherway
- Restaurants
- Etobicoke, ON
About this business
Location details
25 The West Mall, Unit 500, Etobicoke, ON, M9C 1B8, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to Midnight | |
| Tue | 11:00 a.m. to Midnight | |
| Wed | 11:00 a.m. to Midnight | |
| Thu | 11:00 a.m. to Midnight | |
| Fri | 11:00 a.m. to 1:00 a.m. | |
| Sat | 11:00 a.m. to 1:00 a.m. | |
| Sun | 11:00 a.m. to Midnight |
Food delicious however portion sizes were very small, I went with my friends and few of them still felt hungry after we ate appetizers and mains.
Business response:
Hi Parmeet, I am so sorry to hear we missed the mark on your most recent visit. Next time you're in please ask for me I'd love to introduce myself and walk through some other options! Victoria Haufek Assistant General Manager
Food was very good. Service was great. A bit noisy in the lounge but I’m sure for many it was what they were looking for
Today didn’t have the best experience Our food was undercooked. They did prepare new food and didn’t charge us for the meal. That was much appreciated Food is tasty. We ate steak and salmon, sushi and cauliflower Everything was tasty no complaints
My friends and I enjoyed a nice evening at Joey. Our server Matte was excellent. Attentive, warm manner, and always checking in on us. The food was yummy and the environment was friendly. Thanks for a wonderful evening.
Business response:
Hi Cindy, Thank you so much for your kind words! We're so happy to hear that you and your friends had a wonderful evening at Joey. It’s fantastic to know that Matte made such a positive impression—his attentiveness and warm personality are truly appreciated, and we’ll be sure to pass along your compliments to him. We’re thrilled that you enjoyed the food and the atmosphere, and we can’t wait to welcome you back for another great experience soon! Rubina Bedi Guest Service Manager, JOEY Sherway
Food was 10/10 - steak was a little smaller than expected. This restaurant is my go-to, service today was alright, very nice lady but barley checked on us and barley gave us attention.
Business response:
Hi Sara, Thank you for your feedback! We’re so glad to hear that you enjoyed the food, though we apologize if the steak portion was smaller than expected. We also appreciate your comments about the service and will make sure to address the attention and check-ins with our team. We value your continued support and will strive to provide a more attentive experience next time. We look forward to welcoming you back soon! Rubina Bedi Guest Service Manager, JOEY Sherway
Always solid. Great service today, had business holiday get together and guests enjoyed the menu items and service was excellent 🙏🏻
Business response:
Hi Thomas, Thank you so much for the kind words! We're thrilled to hear that your business holiday get-together was a success and that both the menu and service exceeded expectations. It’s always a pleasure to host your events, and we look forward to welcoming you and your guests again soon! Rubina Bedi Guest Service Manager, JOEY Sherway
Parking is tough- this is attached to Sherway Mall. Most of our table spent a LOT of time trying to find a spot so think twice about lunch. Once inside, reservations were a good idea but you cannot reserve a table outside of the lounge for some weird reason. Service was OK- it was busy, our waitress took a while to get to us, we didn't have cutlery or napkins for quite a while after our first appetizers arrived though there are chopsticks on the table. Japanese Gyoza are better than I remember, and my Steak Frites was actual... read more
Business response:
Hi Miriam, Thank you for your detailed feedback! We apologize for the parking challenges and limitations on outside seating. We understand how frustrating it can be when parking is tough and when there are limitations on reservations, especially for outside seating. We'll definitely take your feedback into account as we continue to improve the overall experience. We appreciate your patience, and we’ll make sure to address the timing and attention to detail, like the delay in getting cutlery and napkins, with our team. We str... read more
The portions were TINY!!!!! I ordered the cauliflower as one of the appetizers and it only came with 4 fleurets!!! The truffle fries were small as well. The drinks were bit on the pricey side. Wouldn’t be my first choice to go back
Business response:
Hi Stefania, Thank you for your feedback. We're sorry to hear that the portion sizes didn't meet your expectations and that the drinks felt overpriced. We strive to provide value alongside great taste, and we'll take your comments into consideration as we review our menu and pricing. If there is any additional information you would like to share with us, please feel free to contact me directly at the store. We hope you'll give us another chance in the future to provide a better experience. Thank you again for sharing your fe... read more
Didn’t take out drink order. Forgot to order our appetizer. Brought the wrong dinner meal. Lots of mistakes but were nice enough to comp a round of drinks and apps. The worst part was they said they had a large group to look after so service would be slow, as if I wasn’t as good as their party of water drinking teenagers. Makes me appreciate the Keg so much more. But it’s the holidays and things happen. Might given them another shot in the new year.
Frequently asked questions about JOEY Sherway
How is JOEY Sherway rated?
JOEY Sherway has a 4.6 star rating with 12,864 reviews.
When is JOEY Sherway open?
JOEY Sherway is closed now. It will open at 11:00 a.m.